Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
1000032456
SKU:
6542114
Your price for this item is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 919 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the PlayStation VR2 for its immersive gaming experience, easy setup, impressive graphics, and comfortable design. They particularly appreciate the eye tracking feature and consider it a significant upgrade from the previous version. However, some customers express concerns about the limited game selection, high price point, potential for motion sickness, and issues with the controllers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 919 reviews
  • Rated 3 out of 5 stars

    Heavy and foggy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's cool but most of my original PSVR games don't work with the VR2. I'm still determining best practices for defogging. Hopefully more games will be released.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not enough titles

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is OK but the lack of PS titles for VR is alarming .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Psvr2

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Alright honestly was caught by surprise that you still need a wire connected to ps5. If you play long periods also might experience so dizziness

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too many flaws for the price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my second attempt at vr2. The right eye had 25+ spots in it. For something that cost more than the ps5 itself. That’s understandable. Maybe try it again in a year or two.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible lenses

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blurry visuals, impossible to find the right fit due to a very small "sweet spot". You need to position this precisely on your head or you will get a lot of blur from the lenses. If you can find the sweet spot and keep it securely on your head - it is pretty good. I like the fact that you just plug it in and play it, unlike Oculus which has very cumbersome setup.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 1 out of 5 stars

    Psvr 2

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this ítem twice and both times I had issues with the stick drift, non reaponsive right controller and constant glitching during gameplay. Although graphics and visuals are great,these issues make for a poor rating.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Motion sickness

    Rated 1 out of 5 stars

    Motion sickness at its best

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried to is this with various games bit i cannot get it to fit comfortably with my glasses and i cannot get it to focus without my glasses. What little i could do with it caused significant motion sickness so i dont ever use it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Customer service

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not satisfied spent a lot of money got treated like crap in the store a few days later it's like they don't appreciate my business. They sell great items like this one but doesn't matter because I can get it anywhere and not be treated like crap. You go to Best Buy for customer experience. I should have not gone all the way to Manhattan which is out of my way cause I'm in The Bronx to be treated like crap. Next time I'll go down the street I don't mind paying 700 or even a 1000 for the same thing I can get at Best Buy for 500 what I do care about is customer experience. You guys set yourself up for failure with these reviews knowing that you treated me like crap why would you send me a review you know I'm going to review it and give you terrible ratings. When it comes down to it. Like I said before you can get these items anywhere at the Chinese little mom and pop shop or the little Indian down the corner. Money's not an option Being treated like crap or not being treated like crap is an option.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible customer experience

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fyi this review is about bestbuy and not the product. Their whole shipping process is very inconvenient. They keep taking orders of this item but cannot commit to a store pick up date, then if you decide to ship your item to your home you encounter even more delay and you get locked on that shipping and cannot change even though the item has not shipped. I’m very furious now that i have to wait longer to receive my item, with no reeason why the delay.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Psvr2 headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very uncomfortable to use. Disappointed with the design

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great if you love headaches

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So to get good picture quality, and to find the 'sweet spot' you have to tighten the headband so tight that it feels like broly has you in a headlock, the headset weighs more than gorlock the destoyer and it feels cheaply made to be so much. Ive heard you can wrap a shirt around your head so it doesnt hurt so much but, thats no fun. But yeah, if you like headaches and headlocks this is right for you

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Psvr2 is worth it.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first vr it’s fun image is decent but have experienced a lot of mura on games. I’m happy enough with it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Vr

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the hand controllers would not connect. After reading forums it ssid that had been an issue and that if uou reset it once it would work. We had to reset every time we used it and it was annoying

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price
    Best Buy Employee

    Rated 2 out of 5 stars

    Not that serious

    |
    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed for 600$, the quest is virtually the same.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Still needs some work

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it was cool but most of the games I play are not on it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Psvr2

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice gimmick but that’s it not worth the price

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Lack of games is sad.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but lack if games makes it hard to justify the price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not backwards compatible

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very few titles out for it and its not backwards compatible. It just sits on a stand collecting dust

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Limited Game Selection, High Price Point

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    currently falls short in providing value for its steep price. With only a handful of compatible games, it's hard to justify the cost. I'd advise waiting for a more extensive game lineup before diving in.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good vr headset, not many games yet

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than an oculus quest, but it needs more games

    I would recommend this to a friend