Customer Ratings & Reviews

These earbuds are amazing. I haven’t used wireless earbuds in a few years as I need something with long battery life and other brands I have tried also tended to disconnect quite frequently. These earbuds have long battery life and I was able to make it through the workday without needing to recharge. The case also provides a long charge time which is great in case I forget to charge it between workdays. The earbuds are very comfortable and come with all the usual sized tips. The design of them is great as they sit in the ear with the part that requires tapping to use easily accessible. Skipping tracks, adjusting volume was very easy. The noise cancelling is pretty good. Coming from the older version of Sony’s great over the ear headphones, I like they also include the ambient sound feature. I use these in an office so there are times I need to allow some sound in so I know if someone is trying to get my attention. The best feature in my opinion is that they will pause the music if it detects me talking so I don’t need to take them out to have a quick conversation. Overall I think these could be the best wireless earbuds and will now replace my over the ear ones for daily use.

The Sony WF-1000XM5 are honestly really good earbuds. The sound quality is clean, loud, and has nice bass without sounding messy. The noise cancellation is also really strong, and it blocks out a lot of background noise, which makes them perfect for school, studying, working out, or just relaxing. They also feel comfortable in the ear and the battery life is solid. The case is small and easy to carry around too. I like how premium they feel, and they connect fast without problems. Overall, these earbuds are definitely worth it if you want something that sounds amazing and feels high quality. I would recommend them.

I had the Airpods Pro but they were like 2 1/2 years old, so the sound had become terrible. I found this on YouTube reviews and decided to give them a try instead of getting again Airpods. I love it since the moment I listen how great this sound. In my opinion, this sound way better than the Airpods I had. After navigating the app, I found features that I did not know before buying but get to know when watching reviews. If I had known this, I would had bought it without thinking twice. If you are listening to music and start talking, it will automatically pause the music and enter Ambien Sound almost immediately so you can start or listen a conversation without having to touch the earbuds or your phone. It also learns when you are moving to a different place and choose between noise cancellation or ambien sound depending on what you have used before in that exact location. You can also reject or accept calls by simply moving your head with a no or yes movement. You also get the hour announced, weather, and more when you put them on but you need to adjust this in a different app. This earbuds are so confortably that I don’t feel they will fall off or cause pain after using them for a long time. Battery is amazing, I have neved get them below 50 percent while using them and if you drain the battery, 3 minutes of charge will give you 1 hour. I went with the silver color because the glossy black seems like a cheap plastic and also, I read that the case shows your fingerprint. Scratches or dirt will be more noticeable on the silver but I like them more. I recommend you get a case for this as soon as you buy them because the case is some kind of soft material. That makes me believe that it will get dirty or scracth easily and might not come off even if you clean it. I bought one on Amazon for like 8 dollars so is cheap but a must have. The material of the case is like one inside the case where you put your glasses in. The sound is great, I like music with bass and I am loving this. This also read notifications of a few common apps like iMessages, Messenger, Gmail, etc. I highly recommend them and I hope they last because this is not cheap. I will update if any issue comes up.

If you're looking for noise counseling ear buds this are not the ones.

Very impressed with these earbuds. The noise cancellation works remarkably well in a busy office environment, cutting out distractions and letting me focus. I especially appreciate the ability to stay connected to both my mobile phone and laptop simultaneously — it makes switching between conference calls seamless and interruption-free. They’re comfortable, stay in place without issues, and the battery life is outstanding. Overall, an excellent experience.

They’re not the best ear buds I’ve used, but they’re not terrible. Sound quality is good, holds a charge well. I think they fit in my ears well, my husband says they hurt and don’t stay in. They do come with several tips to make them fit better. The controls on the buds are impossible to use and barely work. Connectivity to my iPhone is only okay, sometimes they connect sometimes they don’t. For the price, I’d probably get something else.

These sony earbuds were always in the back of my mind no matter what i knew one day i had to get them and let me tell you a few months ago i pulled the trigger and finally bought them and let me say they did not disappoint !! The noise cancellation on these is craazzyyy. I use them when i go outside to mow the lawn and noise cancellation is amazing you can barely hear the lawn mower going or the weed eater they are great !! And really comfortable tbh ! The battery also lasts a lonngg time in the case and your ear buds are always fully charged ! The battery on those also last for a while too depending on how much you use them ! All in all they are great ! Don't sit there and think man i shoulda bought them and actually buy them !! They wont disappoint !!

I’m getting right to the point, these buds are hands down best sounding buds I’ve used to date. I own XM4 & Apple AirPod Pros ( gen 2) they’re good , but these XM5’s are @ another whole level.. Sound, ANC, fit, function all Awesome. App is easy to use, customize & there are a bunch of options to get these XM5 to your liken. I used stock foams that came on Bud with no issue what so ever. Yes a little more expensive, but you get what you’re paying for!

The Sony WF-1000XM5 are outstanding for people invested in great quality earbuds. The case can be charged through USB as well as wireless which is a great convenient feature. They’re smaller and lighter than their predecessor and in my opinion, much more comfortable to wear. They support Bluetooth 5.3 and SBC, AAC, and of course, the high quality LDAc codec. I’m an IPhone user and not able to take advantage of all the features available but that not withstanding, the Sony WF-1000XM5 are extremely friendly to the Apple ecosystem. I bought them for their noise-canceling performance which is superior, not by much, to the Bose Quiet Comfort ll and leaves the AirPods Pro 2 in the dust. Their sound quality is superb and Bluetooth multipoint connectivity is worth the steep price tag. Battery-wise, the WF-1000XM5 are rated for 8 hours of continuous play, and 24 hours of I include the case. For me they last 10 hours and 5 minutes on a single charge and I couldn’t be happier. They have a waterproof rating of IPX4 which is fine with me . Overall, excellent product for active people who enjoy great quality earbuds at a great price.

These are absolutely brilliant. Sony has a hand and leg in everything: making films, cameras, music and other everyday technologies. These prove that Sony is ahead of the game when it comes to music quality, quality materials and comfort. They know what listeners want, a superb listening product without sacrificing battery, sound and looks. Bass is absolutely deep and amazing, as well as treble, mids and everything in between. If the stock listening profile isn’t to your taste then it’s easily customizable in the app that carries on throughout the listening experience even when you close the app. The price is worth it because you are getting a clean, rich and deep listening experience. You can’t beat the amazing battery life on the buds and charging case itself, if you’re a traveler, hiker, gym goer or even just a stay at home person, these should be your go to. You won’t regret it

This is my first pair of Sony earbuds so only comparison is to other brands. The charging case: I like that it is small enough to easily carry in a front pocket, but it can take some digging around to find it if tossed in a backpack/computer bag. I haven’t used buds with foam tips in years. These came with 5 sets. I had to go to the largest set and was able to get a good seal that stayed in the right ear, but not in the left. It would initially seal but lose it in a couple minutes and I’d have to twist and wiggle it back in. Maybe I need an extra large cushion for that ear if available I’ve used these at work and easily make it through a busy day with multiple conference calls and listening to music while working on a project. I found the sound quality to be good, with a balance of highs and lows. Playing with the equalizer settings in the app gave them a little more bass, but I’m sure some would find them lacking in the deep end of the spectrum. The noise canceling was good in the work environment and no issues with sound from the mic. I also had the chance to use them in a flight and I just don’t think earbuds will ever have enough noise canceling for me. I had to turn the volume all the way up for the movie I was watching on my iPad. I don’t have this issue with over the ear headphones. Overall I think the build quality on these earbud are great and they sound good as well. I’d recommend them for those who know their ears don’t require larger tips to be sure they can get a good seal in both ears.

The Sony WF-1000XM5 wireless earbuds offer exceptional sound quality, delivering rich and immersive audio across various genres. With powerful bass and clear highs, they provide an enjoyable listening experience. Connectivity is reliable, thanks to Bluetooth 5.2, ensuring stable connections with minimal dropouts. The LDAC codec support further enhances audio transmission quality for compatible devices. Battery life is impressive, providing up to 8 hours of playback on a single charge, with an additional 24 hours provided by the charging case. Quick charging capabilities also come in handy, offering 60 minutes of playback with just 10 minutes of charging. Overall, the Sony WF-1000XM5 earbuds excel in sound quality, connectivity, and battery life, making them a top choice for wireless audio enthusiasts. However, their relatively high price may be a deterrent for some buyers.

The Sony WF-1000XM5 are hands down the best wireless earbuds I’ve ever owned. From the moment I put them on, I noticed how light and comfortable they feel—perfect for long listening sessions without any fatigue. The sound quality is absolutely stunning: rich bass, crystal-clear mids, and detailed highs that make every song feel alive. The noise cancellation is on another level. It’s like stepping into your own world—whether I’m studying, working out, or commuting, everything else just fades away. The call quality is also fantastic; my voice comes through clearly even in noisy environments. Battery life easily gets me through a full day, and the fast charging is a lifesaver when I’m in a rush. I also love the sleek design and premium finish—it really feels like a luxury product. Sony has nailed it again. The WF-1000XM5 don’t just meet expectations—they redefine what true wireless earbuds should be. If you want the best mix of comfort, sound, and smart features, these are unbeatable.

When I first bought these earbuds I was skeptical at first because I’ve had Sony earbuds in the past because I love their sound and ANC. Battery issues have caused issues in the past, but with these that’s no issue. Size and sound, and ANC are all amazing and I love what Sony has done with these buds. I also switched to silicone eartips for extra comfort.

I usually have problems with pods staying in my ears. This fit well and are comfortable. Sound is great. Wish the color was more pink or purple. They're called smoky pink .battery case charges pods and charge lasts a long time. Very happy with my choice

The Sony WF1000XM5 True Wireless Noise Cancelling Earbuds in black offer an excellent overall experience. Their standout feature is the effective noise cancellation, which significantly reduces ambient noise, enhancing the listening experience. The earbuds are comfortable for extended wear, and their sleek black design is both stylish and functional. The sound quality is impressive, with clear highs, deep bass, and balanced mid-tones. Connectivity is reliable, and the battery life is satisfactory for daily use. However, they can be slightly pricey compared to similar models. Overall, these earbuds provide a great balance of sound quality, comfort, and noise cancellation, making them a worthy investment for those seeking a premium audio experience.

The sound quality on these is excellent. The battery lasts a long time also. The only downside is you have to install the app to get the full customization benefits of sound and whatnot. It is only a minor inconvenience for the benefits the app gives you. I appreciate being able to customize the bass/trebel/etc. and choosing when I want ambient sound or sound canceling. They also have four different foam bud sizes so you can comfortably fit them in your ear. They are lightweight and stay in place even while exercising. I could see the potential to fall out if you were doing something crazy like crossfit or HIIT, but I haven’t tried it so I don’t know for sure. Definitely recommend!

The sound quality on these is excellent. The battery lasts a long time also. The only downside is you have to install the app to get the full customization benefits of sound and whatnot. It is only a minor inconvenience for the benefits the app gives you. I appreciate being able to customize the bass/trebel/etc. and choosing when I want ambient sound or sound canceling. They also have four different foam bud sizes so you can comfortably fit them in your ear. They are lightweight and stay in place even while exercising. I could see the potential to fall out if you were doing something crazy like crossfit or HIIT, but I haven’t tried it so I don’t know for sure. Definitely recommend!

Audio quality and ANC is excellent, and battery life has been pretty good. The bluetooth connection reliability is spotty, and multipoint seems to be almost non-functional. I constantly have to put them in the case and then pull them back out to get them to reconnect, or manually disconnect/connect from phone settings to make the switch to between my personal and work phones. Also, they take a bit of messing with to get them to drop in to the case in right orientation if you're not focused on putting them away.

The Good: Sonic Splendor: Sony once again delivers, these earbuds boast phenomenal audio quality. Rich clarity, powerful bass, and detailed soundscapes make every genre a treat. Battery Marathon: Power through days, not hours, with exceptional battery life. No more last-minute scramble for the charger. LDAC Advantage: True audiophiles rejoice! LDAC codec elevates wireless listening, squeezing every drop of detail from your music. I could hear a noticeable difference compared to standard Bluetooth. The Not-So-Good: PC Pain Points: Unfortunately, the PC experience falls short of the audio excellence. My biggest gripe: using the microphone tanks both audio and microphone quality, rendering them unusable. Intermittent Cutouts: After a few hours of PC use, the audio completely cuts out, even though it appears to be playing fine on the PC side. A full restart is the only fix. I reinstalled Windows, but the gremlin persists. Phone Perfection: In stark contrast, phone connectivity shines. No glitches, just seamless, high-quality audio on the go. The Verdict: The Sony WF-1000XM5 are undoubtedly audiophile-grade earbuds, delivering immersive listening experiences and remarkable battery life. However, the crippling PC issues, particularly the microphone and intermittent cutouts, cast a dark shadow over their versatility. While these issues might not affect phone users, they're dealbreakers for those seeking a reliable PC audio solution. Recommendation: If you prioritize stellar audio quality, impressive battery life, and primarily use your earbuds with your phone, the WF-1000XM5 are a compelling choice. But for PC users, proceed with caution until Sony addresses these connectivity woes. Consider alternative options that offer a smoother PC experience, even if they fall slightly short in the audio department.