Sony - WF-1000XM5 True Wireless Noise Cancelling Earbuds - Smoky Pink
Color
Smoky PinkMore Buying Options
Related Item
Specifications
- Noise Cancelling (Active)YesSound ModeDolby AtmosConnection TypeWirelessWireless ConnectivityBluetoothTrue WirelessYesWater ResistantYes
- Key Specs
- Noise Cancelling (Active): true
- Sound Mode: Dolby Atmos
- Connection Type: Wireless
- Wireless Connectivity: Bluetooth (The manner in which a device sends data to another device over a short distance without the use of wires or cables.)
- True Wireless: true (These headphones not only lack wires between the device and headphones, they also lack wires between the headphones themselves. (true wireless is really only possible with in-ear headphones))
- Water Resistant: true (Resists some degree of water penetration.)
- Built-In Microphone: true
- Carrying Case: true
- Microphone Features: Noise cancelling
- Headphone Fit: In-Ear
- Battery Life: 8 hours (Battery life will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. As with all batteries, the maximum capacity of this battery will decrease with time and usage.)
- Battery Charge Time: 2 hours (Battery charge time will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. Charging time will likely decrease with time and usage of the battery.)
- Works With: Google Home, Apple Home, Amazon Alexa (Compatible with or able to be connected to other smart devices or applications.)
- Voice Assistant Built-in: Google Assistant, Amazon Alexa (A digital assistant built into the device that uses voice commands to answer questions and control smart devices.)
- Ear Tip Sizes Included: Extra small, Small, Medium, Large
- General
- Brand: Sony
- Model Number: WF1000XM5/P
- Product Name: WF-1000XM5 True Wireless Noise Cancelling Earbuds
- Color: Smoky Pink
- Ear Cushions: false
- Ear Tip Sizes Included: Extra small, Small, Medium, Large
- Audio
- Noise Cancelling (Active): true
- Sound Isolating: true
- Environmental Noise Control: true (A technology that automatically or manually adjusts, or eliminates, ambient background sound to allow conversational voices to be heard clearer.)
- Volume Limiting Function: false
- Sound Mode: Dolby Atmos
- Driver Size: 8.4 millimeters
- Connectivity
- Connection Type: Wireless
- Wireless Connectivity: Bluetooth (The manner in which a device sends data to another device over a short distance without the use of wires or cables.)
- True Wireless: true (These headphones not only lack wires between the device and headphones, they also lack wires between the headphones themselves. (true wireless is really only possible with in-ear headphones))
- Bluetooth Version: 5.3 (The Bluetooth specification formalized by the Bluetooth Special Interest Group. All versions of the Bluetooth standard are backwards compatible with previous versions.)
- Number Of Devices Connectable Simultaneously: 2
- Features
- Water Resistant: true (Resists some degree of water penetration.)
- Waterproof: true (Designed or treated to be impervious to water in certain situations. Products are tested under controlled laboratory conditions and then assigned an Ingress Protection (IP) rating to denote the degree of protection from water ingress. The level of protection may decrease over time with natural wear of the product.)
- Built-In Microphone: true
- Carrying Case: true
- Microphone Features: Noise cancelling
- Controls: Volume
- Body Metrics Measured: Not Applicable
- Bone Conducting Technology: false
- Lighting Type: None
- Maximum Talk Time: 8 hours
- Design
- Headphone Fit: In-Ear
- Style: Sports and Exercise
- Power
- Rechargeable: true
- Battery Life: 8 hours (Battery life will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. As with all batteries, the maximum capacity of this battery will decrease with time and usage.)
- Battery Charge Time: 2 hours (Battery charge time will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. Charging time will likely decrease with time and usage of the battery.)
- Charging Accessory Included: Cable, Case
- Battery Life Provided by Charging Case: 24 hours
- Fast Charging: Yes (Quick charge technologies typically use higher voltages and/or charging interfaces to fill a device's battery capacity faster than standard charging speeds.)
- On/Off Switch: Yes
- Compatibility
- Works With: Google Home, Apple Home, Amazon Alexa (Compatible with or able to be connected to other smart devices or applications.)
- Voice Assistant Built-in: Google Assistant, Amazon Alexa (A digital assistant built into the device that uses voice commands to answer questions and control smart devices.)
- Dimensions
- Product Height: 3.46 inches (The out of box height of the item. Height is measured as the vertical distance from the bottom of the item to the top as it would be primarily used or placed.)
- Product Width: 3.68 inches (The out of box width of the item. Width is measured as the horizontal distance from one side of the item to the other as it would be primarily used or placed.)
- Product Length: 3.86 inches (The out of box length of the item. Length is measured as the longest dimension of the item.)
- Product Weight: 0.4 pounds (The out of box weight of the item.)
- Warranty
- Warranty - Parts: 1 year
- Warranty - Labor: 1 year
- Other
- UPC: 027242931527
The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the *best truly wireless noise-cancelling performance on the market. With a specially designed driver unit, for wide frequency production, deep bass and clear vocals, these headphones are designed to immerse you in a sound so good, it feels like you’re in the studio with your favorite artists.
- Noise Cancellation: The WF-1000XM5 reduces external noise over a wide bandwidth, from low to high frequencies. Real-time noise cancelling processing can be optimized to provide the best performance for your environment so you will hear a big difference, especially in airplanes or trains.¹
- Astonishing sound quality: Enjoy richer, more detailed vocals thanks to a specially designed driver unit Dynamic Driver X for wide frequency reproduction, you will experience richer vocals and enhanced fine details.
- Excellent call quality: Mute the outside world with Precise Voice Pickup Technology and advanced audio signal processing. The person on the other end of the call will hear your voice clearly, even when you are in noisy situations.
- Small and beautifully designed: With an improved glossy texture and a more luxurious feel, these earbuds fit comfortably in your ears while keeping out external sounds.
- Noise Cancellation technology: Exclusively developed by Sony, the Integrated Processor V2 unlocks the full potential of our HD Noise Cancelling Processor QN2e. The unique combination of technology controls the six microphones, across both ears, to deliver unprecedented noise cancelling quality.
- Multipoint Connection: For smooth switching, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one.
- Adjusts to the world around you: Adaptive Sound Control senses where you are and what you’re doing, then uses AI to change ambient sound settings for the ideal listening experience. Over time, it will learn your behavior, recognize locations you visit, and tailor the sound to suit your location.
- Talk and only hear ambient sound: You can set Speak-to-Chat to pause the music as soon as you start speaking to someone, so you can hear just ambient sound and conduct a conversation – handy if you want to keep your headphones on or your hands are full.
- Water resistant for everyday use: With an IPX4 resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music.
- Designed with the environment in mind.: With Sony’s commitment to achieve a smaller footprint and help you enjoy the music you love, plastics are not used in the WF-1000XM5 packaging material (except for excluding coating and adhesives).
- Listen all day, charge in minutes: You can enjoy up to 8 hours of charge on your headphones and store another up to 16 hours in the case for a total of up to 24 hours of listening every time you leave the house. And for your convenience, 3-minute quick charge will give you up to 60 minutes of play.
- Designed for less distortion: Thanks to two new processors, the HD Noise Cancelling Processor QN2e and Integrated Processor V2, the WF-1000XM5 incorporates precision 24-bit audio processing and high- performance analogue amplification. The result is low distortion and crystal clear audio.
- AI technology for precision sound: Using Edge-AI, DSEE Extreme upscales compressed digital music files in real-time, including those from popular streaming services.
- Spatial sound with 360 Reality Audio: With 360 Reality Audio headphones and the Sony Headphones Connect app, an advanced personal optimization algorithm gives you an even greater sense of sound space, distance and height, allowing you to become even more immersed in the music.
- Comfortable and secure: Our WF-1000XM5 earbuds feature a shape with an ergonomic design for a more stable fit. We’ve designed the WF-1000XM5 utilizing extensive ear-shape data collated since introducing the world’s first in-ear headphones in 1982.
- A clear, stable Bluetooth signal: These earbuds utilize a powerful new Integrated Processor 2, which transmits a Bluetooth signal simultaneously to and from both ears, so you can enjoy a stable sound.
- Always hear and be heard: A wind noise reduction structure and a mesh wrap in the microphone will minimize noise during calls so you can be heard clearly in windy conditions.
- Feel a more stable fitting earbud: Noise Isolation Earbud Tips feature a unique polyurethane foam material which reduces noise in the high-frequency range. Soft and elastic, they maximize the contact area between the earbud tip and the ear canal, insulating your sound and reducing noise.
- Find your headphones with Fast Pair: In one tap, the WF-1000XM5 enables quick, effortless Bluetooth pairing with your Android devices - you can even check to see where you last placed it.
Whats Included
- WF1000XM5 Earbuds
- Charging Case
- USB Cable
- Noise Isolation Earbud tips
- Warranty Card
Product Manuals
Disclaimers
- As of September 1, 2024. Ambient noise reduction according to research by Sony corporation, measured using JEITA-compliant guidelines for the top10 brands (by market share) of headband-style and truly wireless style wireless noise-canceling headphones market.
Q: Will the noise canceling silence the voices in my head???????
A: You need to pass at least 100mA through your body for that.
Q: Hello. Those it cancel the background noise when on call?
A: Hi Dowan, Great question! Absolutely, yes. Thanks to an AI-based noise reduction algorithm based on Deep Neural Network (DNN) processing, and bone conduction sensors, your voice will come through clear and naturally, even in a noisy environment. And if you’re outdoors, the wind noise reduction structure will minimize any wind whooshes, so you always know you’ll be heard. And with Precise Voice Pickup Technology and advanced audio signal processing, the person on the other end of the call will hear your voice clearly, even when you are in noisy situations. Our noise-reduction algorithm was developed with AI machine learning using more than 500 million voice samples to suppress ambient noise, increase accuracy and extract your voice clearly in various environments. The WF-1000XM5 reduces external noise over a wide bandwidth, from low to high frequencies. It contains two proprietary processors that cancel more external noise than ever, a new high-performance driver unit Dynamic Driver X, dual feedback microphones, and innovative Noise Isolation Earbud Tips for a more stable fit. Real-time noise-canceling processing can be optimized to provide the best performance for your environment. I hope this helps you, and thanks again for considering Sony! - Romeo
A: Hi Boots, We are really sorry if you are experiencing a power issue with your WF-1000XM5. This is certainly not the news we'd like to hear from you. Let's try to isolate and address this problem by following the troubleshooting steps below: Note: When the headset is not worn in your ears for about 15 minutes after being removed from the charging case, the headset turns off automatically. In this case, turn the headset on by tapping the touch sensor of the headset or by putting the headset into your ears. The headset units will also turn on when they are set into the charging case and then removed from the charging case. • Make sure the battery is fully charged. • You cannot turn on the headset when the headset is stored and being charged in the charging case. Remove the headset from the charging case to turn on. • Charge the charging case. • Set the headset units into the charging case, and close the charging case lid. You may be able to resolve some issues by setting the headset units into the charging case. • Clean the charging ports of the headset units and charging case, then set the headset units into the charging case and check the status of the indicator on the charging case. For details, visit the Help Guide of the WF-1000XM5 (can be found in Sony's support website and search for “Maintenance”. • The headset cannot be used during an automatic headset software update. Set the headset into the charging case and close the charging case lid, then wait for about 5 minutes. • Reset the headset. • Initialize the headset, and pair the headset and the device again. I hope this helps. Should you need more technical assistance/information, please email us at [email protected] with the following details so we can better assist you. Name: BestBuy Username: Model Number: Issue: Telephone Number: We value you, and thank you for choosing Sony. Best regards, Romeo Sony Social Support
Q: Can you sleep with these in your ears as a side sleeper?
A: The are too bulky for side sleepers to put you head on but the up ear will be fine. Also the setting on the head will stop or pause the music with head tilt. I use the right ear in bed and it pause when I lay on it.
A: You can use them each independently.
Q: How durable is the head band? Will it snap in the middle after prolong use?
A: I guess the answer could be either zero or infinity because it is nonexistent.
A: TLDR = YES I use multipoint between an iPhone 12, maybe a 13. It is a work phone and a ZFold5 when I am mobile. At home I connect my laptop and my primary Phone and switch between the two seamlessly. Seamless may have come from practice though so mileage may vary a bit there but the answer to your question is, Yes.
Q: Will these work with the older Sony NW-A45 Walkman (which has "Bluetooth® Ver 4.2, NFC: Yes")?
A: Hi RoyFromLasAnges, Great question! Yes, the WF-1000XM5 is compatible and will work perfectly via a Bluetooth connection with your NW-A45 Walkman. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-cancelling performance on the market. Real-time audio processors and high-performance mics power the specially designed driver unit, for wide frequency reproduction, deep bass and clear vocals. They are designed to immerse you in a sound so good, it feels like you’re in the studio with your favorite artists. The WF-1000XM5 headphones raise the bar for distraction-free listening and clarity. I hope this helps you, and thanks again for your inquiry! Best regards, Romeo
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| Pros for Sony - WF-1000XM5 True Wireless Noise Cancelling Earbuds - Smoky Pink | |||
|---|---|---|---|
| Sound Quality, Battery Life, Fit, Comfort, Bass | There were no pros for this product— | Sound Quality, Comfort, Fit, Battery Life, Bass | Sound Quality, Fit, Battery Life, Comfort, Bass |
| Cons for Sony - WF-1000XM5 True Wireless Noise Cancelling Earbuds - Smoky Pink | |||
| Connectivity, Touch Controls, Price, Volume, App | There were no cons for this product— | Connectivity, Pairing | Price, Touch Controls, Volume |
Specs
Reviews
Customers are saying
Customers often highlight the exceptional sound quality, comfort, and long battery life of the WF1000XM5 earbuds. They appreciate the improved noise cancellation and sleek design. However, some users express concerns about the high price, occasional connectivity issues, and the durability of the ear tips.
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 5 out of 5 stars
Very convenient with some good flexibility in use!
I have used the Bose QC ultra and enjoyed them but lost them and decided to give these a try. The sound quality feels more clear with vocals and the multi point is the best feature I didn't know I needed. I can watch YouTube on my Samsung phone and simply pause the video/music and start playing something on my iPad and it switches seamlessly. I am fairly new to wireless earbuds as I have mostly only used Sennheiser and beyerdynamic. These are so convenient to carry around and they have been very comfortable to me. I worry about them falling out more than the Bose but they have been pretty snug. The battery life is incredible. I have fallen asleep with these and have woken up 8 hours later with them still charged (Nothing playing with ANC on). this is a big advantage over the Bose. I feel like the ANC is not as good but it's really hard to tell. They are quite similar enough to me that it doesn't matter. Just a note on the apps between the two. The Bose app almost always fails to connect and requires re-pairing the buds or at least 20+ tries to get the app working to change settings or EQ but the Sony app works flawless and is always ready to go to make adjustments or EQ. The only issue I have had with these is the touch controls. I wish I could remap them to whatever I want but you can only set them between a couple of predefined profiles(Bose is the same if I am remembering right). Overall I am really enjoying the Sony XM5 buds
This review is from Sony - WF-1000XM5 True Wireless Noise Cancelling Earbuds - Black
Posted by MelindaJ
- Rated 5 out of 5 stars
Sony's best earbuds to date
I've enjoyed Sony's over-ear headphones for a while. I like their bass-heavy sound signature, it can be boomy while still clear. They have ANC that competes with other companies and is always in the top 5. However, I've never liked their earbuds. The WF-1000XM3 never stayed in my ears and had terrible connectivity issues that made them completely unusable. The WF-1000XM4 stayed in my ears but hurt after a while and were too big. I stayed away from Sony and went through so many other companies. Each and every time I would conclude that "these are my new earbuds!" only to be disappointed a few weeks later with either ANC performance, fit, connectivity, bugs, or other issues that caused me to either exchange or return the earbuds. I finally tried the WF-1000XM5, which I'm just going to call the XM5 from now on (Sony's naming scheme needs work). These are, without a doubt, the best true wireless earbuds I have listened to. Sony cut down the size of the XM5 by quite a bit compared to the XM4 earbuds. Sony claims they're 25% smaller and I agree with that. There's no longer a large notch resting up against your outer ear and the rounded top fits within the pinna of the ear. These are so small, albeit still larger than the AirPods Pro 2, that I can comfortably sleep with them in. Sony still relies on foam ear tips to achieve their sound and ANC. The ear tips are now a hybrid foam/rubber and more comfortable than the tips that came with the XM4. You don't need to squeeze the ear tips before inserting them in your ears. Just put them in and twist like normal earbuds. The XM5 still rely on the textured ear tips for staying in your ears, they aren't like the LinkBuds S where they use both the ear tips and earbuds to stay pinned in your ear. That's fine though, these haven't budged on me one bit after using them for multiple days for 6-8 hour each day. Sony advertises 8 hours of battery life with ANC and the XM5 are able to reach that without issues. I've been able to hit the 8-hour mark and still have a 4-5% left in each earbud. The case provides 2 more charges allowing for 24 hours of use. A quick 2-minute charge will give you 1 hour of use. ANC is top notch. I still they think fall behind the Bose QC Ultra earbuds and it's clear Sony is relying on the foam ear tips for more passive noise isolation to aid the ANC. But these are still great, better than the AirPods Pro 2, Jabra Elite 10, and Sennheiser Momentum True Wireless 4 earbuds. I can't much of anything when music or content is playing. Even sitting here now typing on a mechanical keyboard with music paused, the loud clicks of the keys are dull thuds. These have no issues on flights, blocking out the rumble of engines and HVAC systems, and various other sounds. Turn on music and the world is silenced. Transparency mode is fine. It's not Bose or Apple-level, but it's still good enough. There's even a mode to amplify voices and block out other noises. One area Sony drastically improved is with microphones. Their processor effectively filters out background noise and isolates your voice for call. It might be more muted than the AirPods Pro 2, but they do a much better job of removing background noise. I've had no complaints taking phone calls next to busy roads, in the wind, and next to an external boiler for an HVAC system. Controls are limited to simple touches that you can adjust. Single, double, triple, and quadruple taps along with a tap and hold can all do something. I left the default controls since it allows for volume control. Quadruple tap on the right earbud to increase volume, do the same on the left do decrease it. I much prefer having swipe controls for that, I have a feeling Sony will add those to the WF-1000XM6 next year. The earbuds feature wear detection and will automatically pause and resume content when you remove one (or both) earbuds and put them back in. The case features for USB-C and Qi charging. Sony rates the earbuds as being IPX4 water-resistant. I haven't tested that outside of wearing these while profusely sweating from mowing the lawn. I'm not sure I would exercise with these, there are better earbuds for that with wing/fin tips. I also have a feeling that the foam ear tips would deteriorate after a while. With all that said, how do they sound? Great. I didn't like the default sound profile. It's fine. Instead, I switched it to Excited in the app and bumped the Clear Bass up to +10 instead of +8. Yeah, some people would call that EQ an abomination, but I don't care. The bass is clear and boomy, mids still come across and aren't covered by the low, and the highs are details. The sound stage is wide for earbuds. I think the Sennheiser Momentum True Wireless 4 are wider, but these are still good for closed-back earbuds. I don't have any complaints about the sound stage or instrument separation. Atmos music in Apple Music offers a nice listening experience. You don't get head tracking. I hate having to look straight forward for a balanced audio experience so I turned that off when I had the AirPods Pro 2 and Beats Fit Pro. Overall, these are fantastic earbuds. I know some people are concerned with their battery longevity. The XM4 earbuds are known to be problematic. I haven't had any issues with these and I'm sure they'll be fine. Otherwise Sony's warranty will cover battery repairs by the time I'm ready to upgrade (the WF-1000XM6 are due about a year from now). I highly recommend these if the XM3 and XM4 earbuds didn't fit your ears. They're smaller, sound quality is great, ANC is still top notch, and they're an overall improvement over older models. Connectivity has been great with no skipping or audible issues. You can't go wrong with these.
This review is from Sony - WF-1000XM5 True Wireless Noise Cancelling Earbuds - Black
Posted by Pablo
- Rated 5 out of 5 stars
Amazing Fit and Sound. Better than LinkBuds S
Disclaimer: I want to preface this with a disclaimer: I have weird ears and am VERY picky on my earbuds. 90% of the earbuds I try DO NOT fit my ears. This includes previous Sony Earbuds, and other popular models like AirPods/AirPod Pros. I have bought and returned BOTH previous models of this earbud, the WF-1000MX3 & WF-1000MX4. But that all changed when these arrived! Finally, a pair of Sony WF Earbuds that I love! Fit & Sound: The fit is amazing. I can wear these for hours without them bothering me. I love the earbud tips they come with, it’s an interesting hybrid of foam and rubber. But since they are kinda foam, you’ll want to make sure you are ‘rolling’ them on your fingers before insertion, as to smash the foam down. This allows them to expand in your ears for a proper fit. Also they sound amazing. The new bigger drivers are clearly at work here. ANC is a little better than the previous model I owned, LinkBuds S, but a little worse than the WH-1000MX5 (expected since those are full fat over-ear headphones. FIT IS ESSENTIAL HERE… POOR FIT = POOR ANC. Use all included ear tips and the Sony Headphones app which has a fit test. Some on Reddit also report good results with 3rd part EarTips but BE CAREFULL… these earbuds have no built-in mesh to stop your earwax from gumming them up, the mesh is on the EarTips… so make sure your 3rd part EarTips have mesh. Ambient sound mode is fine but has never blown me away. Can get a little windy which is annoying. I wish they would bring back the muffle wind option in the app. Battery Life: I have had great results on battery life so far. I think these could easily last a whole workday with ANC in their current state. But who knows how long that’ll last. Because of all the battery failures on the WF-1000MX4, I bought the Geek Squad protection just in-case. Other Features: Get the Sony Headphones app! They have a ton of cool features. I like the one where it tracks my weekly sound allowance and makes sure I’m not damaging my ears. You can also do stuff like spatial audio (doesn’t work on my new Samsung phone ugh) and enable stuff like nodding your head to accept/decline a call. Also you can manage sound quality settings, like using LDAC, and multipoint which allows you to connect to 2 devices at once (so awesome!). It also tracks the hours you put on the headphone if you sign into a Sony account, which I find very cool. Can’t wait to rack up 1000+ hours on these. VS LinkBuds S & Conclusion: The LinkBuds S are another pair of Sony Earbuds that surprised me with how much I loved them. I think the MX5 sound better, due to their larger drivers. Also the ANC is a tad better on the MX5. Probably just mostly due to the better fit, but Sony would have you to think its all their new fancy chips in the MX5. I’m not sure. But here’s my conclusion: if you want 80% of the advantages of these earbuds and paying less than 80% of the price, I’d get the LinkBuds S on a sale for $120. But if you just want the best there is, get these. They fit and sound slightly better, with slightly better battery life. Get the Headphones app and keep and eye on the battery! May be worth it to get Geek Squad as well.
This review is from Sony - WF-1000XM5 True Wireless Noise Cancelling Earbuds - Black
Posted by AppleMKUltraPro
