Customer Ratings & Reviews
- Model:
- WF1000XM5/B
- SKU:
- 11911191
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
- Pros mentioned:Sound quality
Sony wf-1000xm5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! They are the best! I've been using Bose for years and thought it was time for a change. I'm so glad I went with these!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShawnO, we're glad you like our product! Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Great earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best earbuds ever. Best ANC. best music quality. Sony
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DilshanS,
Awesome! Thank you for your purchase and we're glad to hear that you like the noise canceling and sound quality of the headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Bluetooth connectivity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great audio. Only draw back is that bluetooth connection at rhe moment is not the best. Music will cut off sometimes
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KennyBoiii, we're glad you like the sound quality of our product. We're sorry to hear that you have an issue with the Bluetooth connectivity of your Sony unit. Please set the headset to “Priority on stable connection”.using the Headphone Connect app. Please isolate the issue by following this link:
https://helpguide.sony.net/mdr/2963/v1/en/contents/TP1000779959.html?utm_source=glean
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
The WF1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony! ~Earl
~Earl
- Pros mentioned:Sound quality
Improved battery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound with an app that gives good control. Had the previous version and the battery life was inconsistent between each ear bud.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Corey, we're glad you like the sound quality of our product! Thanks for choosing Sony. ~Earl
So far so good, time will tell.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had them very long, but so far I like them. We’ll see what happens in a year from now.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nomanual,
That's great! We're happy to hear you are liking the WF-1000XM5 earbuds so far and hope you continue to enjoy the exceptional sound and noise canceling performance over the long term.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Bass
Sony is innovation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have great bass and filled with plenty of function. Would recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hey Eddy,
Thank you very much for your awesome feedback! We are truly happy to hear your satisfaction with the incredible sound quality and amazing features of your WF-1000XM5. We greatly appreciate your recommendation!
The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-cancelling performance on the market. Real-time audio processors and high-performance mics power the specially designed driver unit, for wide frequency reproduction, deep bass and clear vocals. They are designed to immerse you in a sound so good, it feels like you’re in the studio with your favorite artists. The WF-1000XM5 headphones raise the bar for distraction-free listening and clarity.
Thank you so much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Surprised!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sound fantastic! I can hear more of the music’s detail that I could with my Beats. Outstanding product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OLED Great! We're glad that you are enjoying your WF1000XM5. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Eargasm
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones sound like I’m right in front of the artist
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Deadhead, That's fantastic! We are absolutely thrilled to learn that you are pleased with the exceptional sound quality of your WF-1000XM5. Thank you for your perfect five-star review and for choosing Sony! - Romeo
- Pros mentioned:Sound quality
Convert to Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Former Samsung Buds Pro user. Got these based on in store recommendation. Great sound! Easy to customize fit with the included 3 sizes of ear buds.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SL2020,
Awesome! You've made a great decision in switching to WF-1000XM5! We are extremely pleased it suits your needs and expectations. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-cancelling performance on the market. Real-time audio processors and high-performance mics power the specially designed driver unit, for wide frequency reproduction, deep bass and clear vocals. They are designed to immerse you in a sound so good, it feels like you’re in the studio with your favorite artists. The WF-1000XM5 headphones raise the bar for distraction-free listening and clarity.
Thank you so much for the perfect star review and for choosing Sony!
- Romeo
Solid earbuds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good earbud. The ear bud tips do not last long though! Best Buy does not sell replacement tips so go to amazon
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RyanS,
That's wonderful to hear you're impressed with the sound quality and overall performance of the WF-1000XM5 earbuds! We appreciate your honest feedback on the durability of the noise isolation earbud tips. The tips are a polyurethane foam/silicone hybrid designed for the best ANC seal and, as consumables, they do wear down over time.
For official Sony replacement tips (EP-NI1000 series), we recommend checking authorized online retailers or using the dedicated WF-1000XM5 replacement tips request form on the Sony Support site.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Sony is number 1
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The.quality is really good. The sound is clear. clear
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PamT, Thank you for your kind words. We are thrilled to hear that you are impressed with the outstanding audio quality and exceptional performance of your new WF-1000XM5 earbuds. Thank you for your purchase and for commending Sony! -Jess
Great Gift
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were a gift for my college kids and he loved them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JodyMarcin,
Thanks so much for the review! It brings us great joy to hear that your son is loving his new gift.
The WF-1000XM5 are designed with high resolution audio and top tier noise canceling to block out distractions.
Thank you for putting your trust in Sony!
Best regards and a Happy New Year to you,
Estefany
- Pros mentioned:Comfort
Sounds good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy! Excellent addition to my gym bag. Fits well and are very comfortable while you exercise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EdgarG, we're happy to know that you like your new headphones! Thanks for choosing Sony! ~Earl
- Pros mentioned:Bass
Sony
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are really good quality i like these and my galaxy buds pro 2 alot i think these have more bass.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlejandroS, we're glad you like our industry-leading noise canceling headphones! The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-cancelling performance on the market. Real-time audio processors and high-performance mics power the specially designed driver unit, for wide frequency reproduction, deep bass and clear vocals. They are designed to immerse you in a sound so good, it feels like you’re in the studio with your favorite artists. The WF-1000XM5 headphones raise the bar for distraction-free listening and clarity. Thank you for trusting Sony! ~Earl
Sony headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice headphones I recommend for everybody you can buy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ManuelC,
It is great to hear that you are so happy with your WF-1000XM5 headphones! We truly appreciate your high recommendation to others, and we are glad that the quality and performance have made such a positive impression on you.
Thank you for making Sony part of your daily listening.
Best regards,
Dominick
- Pros mentioned:Sound quality
Electrics
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As every time Sony releases the best quality earphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WalterG, Thank you for the 5-star rating! We're glad you are happy with your new headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Great sound quality,
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You need the keep the right bud in for it to work but I got these for the sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Martinez2B, thanks for commenting! We're extremely pleased it suits your needs. Thank you so much for the perfect star review and for choosing the best brand, Sony! - Romeo
- Pros mentioned:Sound quality
Sony WF1000XM5 review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have a good bass response. Noise cancellation is good. nice case and presentation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AndreiA,
You made the right choice! We're glad that you are enjoying the sound quality, noise canceling function, and charging case of the headphones. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Fit
next gen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is easier to use and fits in my ear much better than the old model.
I would recommend this to a friendBrand response from SonyListens
Posted .That's great, LukeB!
We are thrilled to hear your satisfaction with the ease of use and very comfortable fit design of your WF-1000XM5.
The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-cancelling performance on the market. Real-time audio processors and high-performance mics power the specially designed driver unit, for wide frequency reproduction, deep bass and clear vocals. They are designed to immerse you in a sound so good, it feels like you’re in the studio with your favorite artists. The WF-1000XM5 headphones raise the bar for distraction-free listening and clarity.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones from Sony, would buy again since theyre the best on the market.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelV, Awesome! We are so glad to hear that you are happy with your new headphones! Thank you so much for choosing Sony! -Carl