Customer Ratings & Reviews
- Model:
- WF1000XM5/B
- |
- SKU:
- 11932696
Customer reviews
Rating 4.3 out of 5 stars with 2263 reviews
(2,263 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Upgrade over the XM4 Earbuds
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fit and stability are a bit of an improvement over the previous model. The hard-case and buds definitely feels made of higher-quality material and sleeker finish. These are the two biggest improvements I see from the XM4 model. The actual buds seem lighter, TBD how they handle wear and tear. If you don't already own the XM4 model, this is definitely worth a buy. If you already own the XM4 model, the other features are marginal upgrades at best so it might not be worth paying the full price. I am a fan and give this a very high rating!
This review is from Sony - WF-1000XM5 True Wireless Noise Cancelling Earbuds - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi James, we're glad you are enjoying your new earbuds! Thanks for choosing Sony. ~Earl
Rated 4 out of 5 stars
Sony earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelation was pretty good sound quality.I give maybe a four out of five rating , higher volume , not as good as I would think. I'd say there are o k and or fair product for the price.
This review is from Sony - WF-1000XM5 True Wireless Noise Cancelling Earbuds - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RobA,
Thank you for choosing Sony!
We're excited to hear that you appreciate the noise cancellation and sound quality of the WF1000XM5. Thank you for your honest rating and feedback on the volume and overall value. We appreciate you sharing your thoughts with us. For the best sound performance with your WF1000XM5, we recommend using the equalizer to customize the audio to your preference.
For the best sound, try customizing the equalizer—watch this video to learn how: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-1000xm5/articles/00336737.
Best regards,
-Fred
Rated 4 out of 5 stars
Good sound odd settings
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recently switched from Jabra (loved most of their products) because BB doesn't carry them anymore. They fit well, have good sound but there are a few odd settings and non customizable button kayouts that would help me.enjoy this product better. Would love Jabra back but for now these will do.
This review is from Sony - WF-1000XM5 True Wireless Noise Cancelling Earbuds - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JoshW,
We're pleased to learn that you’re enjoying the fit and sound quality of your Sony earbuds. Thank you for sharing your 4-star rating—it means a lot. We appreciate your feedback on the button layout and settings, and will make sure it reaches our team. One of the standout features of your Sony WF1000XM5 earbuds is their advanced noise-cancelling technology, which helps create an immersive listening experience wherever you go.
Thank you for choosing Sony—wishing you a fantastic day!
DiegoV.
Rated 4 out of 5 stars
Amazing sound but weird fit
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive used many earphones and they defintely sound the best but the way it fits into my ear feels weird. And the connectivity has a lot of drop outs during crowded areas.
This review is from Sony - WF-1000XM5 True Wireless Noise Cancelling Earbuds - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello HuyN,
Thank you for considering Sony products.
We sincerely apologize that, despite the exceptional sound quality of the WF-1000XM5 earbuds, you are experiencing issues with fit and connectivity reliability in crowded areas. We truly appreciate your feedback and understand how frustrating inconsistent connectivity and discomfort can be, especially when you depend on seamless audio performance.
Regarding Fit: We understand that ear shape and comfort preferences are very personal. The WF-1000XM5 comes with unique noise-isolating ear tips in three sizes (S, M, L). We recommend trying each size to find the best fit, as ensuring a proper seal can greatly enhance both comfort and stability.
For Connectivity Dropouts, please follow these steps:
Firmware Update to Version 6.1.0: Installing the latest software can improve performance and functionality. You can find detailed update instructions here:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-1000xm5/software/00296561
Reset the earbuds: This clears temporary issues without deleting pairing information. Instructions are available here:
https://helpguide.sony.net/mdr/2963/v1/en/contents/TP1000783924.html
Initialize (Factory Reset): If issues persist, perform a full factory reset. Please note this will erase all pairing data. Detailed instructions can be found here:
https://helpguide.sony.net/mdr/2963/v1/en/contents/TP1000783925.html
We want to get this resolved for you! If the problem continues, the best next step is to contact our dedicated support team for advanced troubleshooting.
You'll find all the necessary contact options and resources at this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Best regards,
-Fred
Rated 5 out of 5 stars
Great earbuds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is pristine, the switch between ambient sound and noise canceling is very noticeable and when you go into noise canceling its feel as if you are in a void, these lasted me on meduim volume with ambient sound on for about 6 and a half hours while i was at work, they are very comfortable doesnt feel heavy after a while it barely feels as if anything is in your ear and they fit snug and dont even hint at falling out, would recommend these to anyone, though i will say these are on the pricer side but well worth the money
This review is from Sony - WF-1000XM5 True Wireless Noise Cancelling Earbuds - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TTran, we appreciate you taking your time to share your experience using the WF1000XM5. It is truly our pleasure that you find these comfortable to use, great sound, noise canceling and fit snugly in the ears. We also appreciate your recommendation. Thank you for choosing Sony. Erin
Rated 4 out of 5 stars
Great, but could be better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earphones are a great upgrade over the xm4 if the size of those earbuds bothered you. However, the xm5 is more difficult to handle because of the glossy black material that makes up most of the body of these earbuds. Make sure your hands are dry after you work out with these, because they will slip between your fingers if there is even a little moisture. The sound quality is good for my use case. I like the clear and powerful bass and the highs are clear and crisp without being overpowering. Combining that with the great noise cancelation makes these headphones a treat to use in the gym. The noise cancelation is next level. It is incredible how well these are able to block out sounds, and the transparency mode is excellent. The app is very easy to use, and there is plenty of useful adjustments that can be made within the app. I like the new custom EQ that lets you determine the equalizer setting based on how you like music to sound. Great little extra feature. Overall, I like where Sony went with these earbuds. If there is a criticism I have, it is in the choice of material. The smooth material is difficult to work with. It takes some wiggling to get them to sit snuggly in the ear without feeling awkward. There is a very prominent foreign body sensation when they aren't sitting correctly and the sound is obviously distorted as a result. But get the fit right, and you will be pleased with the result.
This review is from Sony - WF-1000XM5 True Wireless Noise Cancelling Earbuds - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Soundman, Thank you so much for taking the time to leave us a review of your new Sony WF1000XM5! At Sony, we are always looking to improve our product quality and features. We have noted your input about the glossy design that makes it difficult to remove from the case and will be sure to forward this feedback to the appropriate department. We're also very pleased to hear that you're enjoying the excellent sound quality, powerful bass, clear and crisp highs, incredible noise cancellation, ease of use app, and overall features of your new Sony earbuds. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony! -Sam
Rated 5 out of 5 stars
Better then galaxy buds 2
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way more comfortable doesnt fall out much. And music is nice to kisten to. Wish it was a bit louder
This review is from Sony - WF-1000XM5 True Wireless Noise Cancelling Earbuds - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Xboxseries,
We greatly appreciate your 5-star review of the WF-1000XM5 earbuds! It's fantastic to hear that you're experiencing way more comfort and that they don't fall out much, which is a significant improvement we aimed for with this model. We're also delighted that you find the sound quality great!
We understand your desire for them to be "a bit louder." While we design our products to deliver optimal sound quality at safe listening levels, you can often adjust the volume directly on your connected device. Additionally, the Sony Sound Connect app offers an equalizer feature that allows you to customize the sound to your preferences, potentially giving you that extra boost you're looking for.
Thank you for choosing Sony. Have a great day!
DiegoV
Rated 5 out of 5 stars
Best Earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are by far the best earbuds. Great sound, comfortable fit, and they stay in your ear while being active.
This review is from Sony - WF-1000XM5 True Wireless Noise Cancelling Earbuds - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ZachOnABoat!
Thank you for your kind words about the WF-1000XM5 earbuds! It brings us great joy to hear that you appreciate their exceptional sound quality and comfortable fit. We’re also glad to know that they stay securely in your ears during your activities.
Thanks for choosing Sony!
Best regards,
Estefany
Rated 5 out of 5 stars
Best earbuds by Sony so far!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Sony earbuds are the best!! Not only do they get me through workouts and daily tasks without any issues, they get me through workouts without any extra stress about them wanting to fall out of my ear! I would highly recommend these earbuds for anyone who’s always on the go and is constantly filled with the urge to listen to music, especially if you enjoy great sound quality and overall great build quality!!
This review is from Sony - WF-1000XM5 True Wireless Noise Cancelling Earbuds - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andym,
Thanks for your enthusiastic review of the WF-1000XM5 earbuds! We're absolutely thrilled to hear that they are the "best" earbuds for you.
It's fantastic to know that they're a reliable companion for your workouts and daily tasks, and that you can enjoy your music without any stress about them falling out.
We also appreciate you highlighting the great sound and build quality—Your recommendation means a great deal to us, and we're so glad we can provide a premium listening experience for someone who is always on the go!
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
Rated 5 out of 5 stars
Great Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WF-1000XM5 headphones are great. Throughout my time using the headphones were and are a good times. I believe that words alone cannot describe the experience that I had with these headphones. These are the things that I like: Sound Quality Case quality and these are the thing I would Improve: Headphones tips Sound Quality: The sound quality is one of the best sounds that I ever heard. The bass that is used is perfect and not excessive. What do I mean about that? I mean when I listening to a song, the bass is there and arguments the experience and makes the song better. In other words it is not excessive and tries to take over a song. The voices are very good and the instruments appear well and the headphones does a an extremely good job using every single aspect of the song. Case Quality: The case is very good. Yes it is not apple. But I do believe, they designed the case very well. The case is very light, even lighter than the Airpod's case. Another part about the case is that it is small and take less space in a pocket. So I able to put my phone and my headphone inside the same pocket. Which is a good thing because a lot of headphones, especially the wired ones take a lot of space. I believe that the case is very strong part about the headphones. But one area I believe that could be improve with the headphones are the tips: One parts of the tips that I could improve is how it fits. I believe that the material that it is used is foam. Foam as a material can serve and I believe it is used in the headphone to improve the sound. But the main disadvantage that I see it is not as flexible or adaptive as the Airpods. While it is not a great and life-changing issue, I do believe this area could be improve. But on the other hand I believe that foam as a material is very good for sound and combined with the hardware and software quality of the headphone, I believe this was a reward versus risk situation with the people who designed the headphones. Conclusion: Overall, these headphones are very good and probably one of the best in the market. The sound quality and design of the headphones are one of the best. Even without the equalizer used in the Sony headphone app is still one of the best sounding headphone that I ever heard. I believe that these headphone are worth their money.
This review is from Sony - WF-1000XM5 True Wireless Noise Cancelling Earbuds - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NelmiP,
Fabulous! Thank you very much for taking the time to write such an in-depth review of your experience with your WF-1000XM5. We are extremely pleased it suits your needs and expectations. We greatly appreciate your feedback with the supplied Earbud Tips. Your input matters to us as it helps us improve our products.
The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-cancelling performance on the market. Real-time audio processors and high-performance mics power the specially designed driver unit, for wide frequency reproduction, deep bass and clear vocals. They are designed to immerse you in a sound so good, it feels like you’re in the studio with your favorite artists. And with improved glossy texture and luxurious feel, these headphones fit comfortably in your ear and come with a smaller case, so they fit even more sleekly in your pocket.
Thank you very much for sharing your awesome experience and for choosing Sony!
Best regards,
Romeo
Rated 5 out of 5 stars
The best earbuds out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The noise canceling feature is amazing. I work in a sheetmetal shop, the noise produced is deafening. I can barely hear anything in the background. The fact that you can change the sound for differnt types of music/podcast makes all the difference. I HAD THE XM4 and the new XM5 sleek and much more comfortable fit makes these the best on the market
This review is from Sony - WF-1000XM5 True Wireless Noise Cancelling Earbuds - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RyanH,
Thanks so much for the fantastic 5-star review! We're thrilled to hear that the WF-1000XM5's industry-leading noise canceling is making such a difference for you, especially in a demanding environment like a sheet metal shop. We also appreciate you noting the improvements from the previous model; the new sleek design and comfortable fit are key features we're very proud of.
Thanks for choosing Sony, and have a wonderful day!
DiegoV
Rated 5 out of 5 stars
Great set of wireless earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, lightweight, very comfortable. Excellent isolation. I wish the touch controls were a little more intuitive.
This review is from Sony - WF-1000XM5 True Wireless Noise Cancelling Earbuds - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Evilmanta, we're glad you like the sound quality and comfort of our product! The WF1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thanks for choosing Sony. ~Earl
Rated 5 out of 5 stars
Great sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the previous generation which was just as good, sound is great fit is the same, battery life I feel is improved, the case is a little slimmer so that's nice, but I dislike the glossy finish
This review is from Sony - WF-1000XM5 True Wireless Noise Cancelling Earbuds - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TobinC,
Thank you for choosing Sony!
It's great to hear that you've noticed improvements in the new WF1000XM5 generation, especially in sound quality and battery life. We're glad to hear that you like the slimmer case design and understand about your concern about the glossy finish. Your feedback is very valuable to us and we will take it into consideration for future improvements. If you have any other comments or suggestions, we would be happy to hear from you. Thank you for sharing your comments.
Best regards,
-Fred
Rated 5 out of 5 stars
Amazing pair but I miss my air pod pros
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds them self are great. Best noise Canceling even on a plane... you cant go wrong with these but i will say the gesture control/touch controls arent great. Managable but very difficult to adjust volume from the buds. Not sure if it like that with most earbuds out there or what. I was an apple user for a long time then switched to the fold 7. Maybe im spoiled by apples air pod pros. I will say that its kimda shocking how long apple airpods have been out but yet its still very difficult to find something very close.... galaxy buds dont count in my eyes because the quality of sound and features are no where close. Overall before I turn the review into something else. Very solid pair of earbuds. Probably number 1 option when it comes to ANDRIOD users... wish the touch controls where abit better... especially with volume adjustment. Also if you get this on sale... easily one of the best buys(see what I did there) you can get
This review is from Sony - WF-1000XM5 True Wireless Noise Cancelling Earbuds - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DylanS,
It is great to hear that you find the WF-1000XM5 earbuds to be a very solid pair and the number 1 option for Android users! We are thrilled that you experienced the best noise canceling, even on a plane, and appreciate your high praise for the overall performance.
We also sincerely appreciate your specific and honest feedback regarding the touch controls, particularly the difficulty with volume adjustment. This is very helpful information, and we will absolutely share it with our design teams as we continuously work to improve the user experience.
Thank you for sharing your comprehensive comparison and choosing Sony for your premium audio needs!
Best regards,
Dominick
Rated 5 out of 5 stars
The Absolute Best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In a couple words: The Best! These buds are phenomenal, the ANC is so good I have people telling me it sounds like I mute the call the moment I stop talking (they cannot hear background noise). When my wife called me from the supermarket (Publix) her voice sounded super-clear I was astonished by the quality. It had that GOD sound to it, as if her voice was in my head speaking to me (very weird but clear). Several different tips included, the app is pretty solid and configurable and they nice and small. The only complaint I have is the glossy finish makes for an interesting time removing the buds from its case. Charging is quick as well. Worth every penny so don't hesitate just buy it!
This review is from Sony - WF-1000XM5 True Wireless Noise Cancelling Earbuds - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sharkfish, Thank you so much for taking the time to leave us a wonderful review of your WF1000XM5! We're glad you like the excellent noise cancellation, phone call clarity, greatly reduced background noise, superb sound, several ear tips sizes, compact size, and highly customizable app. At Sony, we are always looking to improve our product quality and features. We have noted your input about the difficulty in removing the earbuds from the charging case due to the glossy finish and will be sure to forward this feedback to the appropriate department. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony! -Sam
Rated 4 out of 5 stars
Great Sound, Less ideal for apple users
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The biggest draw to these headphones is definitely the great sound quality and the effectiveness of the different listening modes. My last pair of ear pods were the Apple AirPod Pros 2nd gen. In my opinion, these do a better job with noise cancellation and I find the ambient/listening mode way more useful as it balances the sound quality playing through them and crisp audio of noise in your immediate vicinity. Now for the drawbacks, or at least, things to consider… They make you download the Sony “sound connect” app, which I always find annoying, but does have some cool features. They have an adaptive sound feature where, based on your location and movement state (like sitting vs driving), they will automatically switch between noise cancellation and ambient sound modes. That didn’t appeal to me, so I mostly found myself using the app to manually switch between sound modes. The pods are meant to be able to change sound mode, volume, and pause/skip through tapping them, but I’ve found that they don’t always register the tapping. They often can’t tell it apart from laying down on them, and therefore don’t want to switch sound modes, making it easier to switch mode via the app. That’s a strength of apple airpods, where they have tapping, but also it’s easier to switch modes with just the drop down menu on your phone. These do a good job of automatically connecting to your device though. Another apple feature that these lack is the “find my device”, which I realize I needed more than I thought as I am prone to losing things. The charging case tends to not have as long of a battery life, though the pods themselves can hold a charge for a while.
This review is from Sony - WF-1000XM5 True Wireless Noise Cancelling Earbuds - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi notatechbrojusthasSPD,
We are thrilled that you find the WF-1000XM5 Earbuds superior in sound quality and noise cancellation, noting their highly effective Ambient Sound mode. We acknowledge your concerns regarding the required companion app and the inconsistent performance of the tap controls, which can make mode switching difficult. We appreciate your detailed feedback on these features for future improvements.
Thanks for choosing Sony.
Best regards, Eliab
Rated 3 out of 5 stars
Amazing sound, audio cuts out a lot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the way these sound, they sound better than the nothing ears and my airpods pro 2 by a significant amount. The big problem with these are that they cut out badly, if I move around with them in my ears they start cutting ou sometimes losing audio for a few seconds at a time. This issue happens when they're connected to my apple watch, apple tv, MacBook and iphone. I go for a walk or really exercise with these because they cut out so badly. I understand that I can't adjust the ldac with iphone but this is ruining my experience with these. I also have it set to prioritize Bluetooth connection over sound quality on the app.
This review is from Sony - WF-1000XM5 True Wireless Noise Cancelling Earbuds - Silver
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for your incredibly detailed and honest feedback, EastonP.
We are absolutely thrilled to hear that the WF-1000XM5 earbuds are providing a sound experience that significantly surpasses both your Nothing and AirPods Pro 2—that's a wonderful compliment to our audio engineering team!
We are sincerely sorry, however, that the severe audio cutting out is ruining your experience, especially during movement and exercise. We understand how frustrating it must be to have such incredible audio quality interrupted by connectivity issues across all your Apple devices.
You are correct that the setting to "prioritize Bluetooth connection over sound quality" should mitigate these issues, and the fact that it isn't suggests there may be a specific issue with the Bluetooth signal or a configuration that needs adjustment. Since the problem persists across multiple source devices, we want to help you troubleshoot and resolve this promptly.
We would like our technical support team to investigate this issue further, as it is crucial that you can rely on them for uninterrupted listening, especially while walking or exercising. They can walk you through some advanced steps, such as resetting the earbuds or checking for specific firmware updates, that often resolve chronic dropout problems.
Please connect with our dedicated support team using the link below:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thank you again for choosing the WF-1000XM5. We are committed to ensuring you get the seamless, high-quality audio experience you deserve.
Best regards, Gus, Sony Social Media Team
Rated 5 out of 5 stars
Fantastic Earbuds
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garait pair of earbuds. It offers top-tier ANC, rich sound, and a comfortable fit in a smaller design. The best all-around premium earbuds, though a high price may give pause. Ideal for those who value sound and noise cancellation over cost.
This review is from Sony - WF-1000XM5 True Wireless Noise Cancelling Earbuds - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TP32,
Thank you for choosing Sony!
It brings us great joy to hear that you’re enjoying the WF-1000XM5—the top-tier ANC, rich sound, comfortable fit, and smaller design all standing out for you. We appreciate your thoughtful note on the premium price and are glad they deliver the all-around performance you value.
Best regards,
-Fred
Rated 4 out of 5 stars
Had to get new ear buds and liked my Sony X4...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds sound good and hold a charge well, but I think I the X4 (previous model) was better as far as fit and staying in my ears, as far as the noise cancelling they were better, and a little bigger and easier to get out of the case. I will keep the new X5...just think the 4's were a little better.
This review is from Sony - WF-1000XM5 True Wireless Noise Cancelling Earbuds - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertS, Thank you for the positive review! We're so pleased to hear you like top-notch noise cancellation of your new Sony WF1000XM5. We appreciate your feedback about the fit. We understand that finding the perfect fit can vary from person to person. We recommend trying different ear tip sizes and experimenting with the positioning to achieve a snug fit. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Unmatched Sound and Silence in a Compact Package
|Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love these headphones. These headphones are a standout choice for audiophiles and casual listeners alike. These headphones deliver exceptional audio quality with crisp highs, robust mids, and deep bass, thanks to Sony's industry-leading noise-canceling technology. The design is sleek and compact, making them comfortable for extended wear, and the ergonomic shape ensures a secure fit in the ear. Battery life is impressive, with up to 8 hours of playback with noise canceling on and an additional 16 hours available through the compact charging case. This makes them ideal for long commutes or extended listening sessions. The headphones also feature quick charging, providing about an hour of playtime with just a five-minute charge. Connectivity is seamless with Bluetooth 5.2, offering stable connections and compatibility with a wide range of devices. The intuitive touch controls are responsive and can be customized through Sony's Headphones Connect app, which also allows for personalized audio adjustments. Overall, the Sony WF-1000XM4 headphones are an excellent investment for those seeking top-tier sound quality and noise cancellation in a portable, stylish package. Whether for travel, work, or leisure, these headphones are sure to enhance your audio experience.
This review is from Sony - WF-1000XM5 True Wireless Noise Cancelling Earbuds - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BenN,
Certainly, we enjoyed reading your remarkable review and truly appreciate your efforts! It's wonderful to hear your satisfaction with the exceptional sound quality, sleek design, noise cancellation, long battery life, seamless connectivity, and overall performance of your WF1000XM5 earbuds. We always strive to deliver the best quality with our products. Thanks for choosing Sony! - Kris





















