Customer Ratings & Reviews
- Model:
- WF1000XM5/B
- SKU:
- 11932696
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
to a friend
I love these!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love these! Ao much that when i thought i lost them i bought a replacement! Of course I found rhe second pair. About a week later! This is actually my 3rd pair of the Sony wireless earbuds. I previously owned the WF-1000XM4 and loves them as well! They are a bit pricey but absolutely worth it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DellM, we're glad you are enjoying your new earbuds. Thanks for choosing Sony! ~Earl
Olu
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality. Reasonable battery life . Good value for money
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OlubunmiE, Thank you for this fantastic review of your WF-1000XM5. We're really glad you love the great noise cancellation, exceptional sound quality, and long-lasting battery life of the unit. It's wonderful to know your investment is worth it. Thank you for choosing Sony! -Jess
Great Sony Ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There’s a lot of great technology built into these ear buds. Tap one to start and stop. Tap the other to switch from noise canceling to ambient sound. Wonderful sound quality and decent noise canceling. Not as good as over the ear headphones but good for earbuds. Main complaint is they don’t stay in your ears very well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SpicyChorizo, we're glad you are enjoying your new earbuds. We're sorry to hear that you have an issue with the fit of your Sony unit. You can change the earbud tips to ones that fit more snugly in your ears. When changing the earbud tips, try the earbud tip sizes in order from the larger ones to the smaller ones. The most suitable size of the earbud tips for left and right ears may be different. Please check this link for more details:
https://helpguide.sony.net/mdr/2963/v1/en/contents/TP1000778771.html?search=wearing
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Thanks for choosing Sony! ~Earl
Better than the rest!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top notch in earbuds. I have had others of same price, but these babies are 1 of a kind. When it comes to sound quality they can not be beat!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Totaltec
Thanks so much for the top notch review of your WF-1000XM5 earbuds!
We are thrilled to hear that you find these earbuds to be one of a kind and that their sound quality can't be beaten.
We're glad you chose Sony!
Best regards,
Estefany
Bose headphone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, comfort to the year, five stars rating
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MiguelD, awesome! We're happy to hear about your satisfaction with the superb performance of your headphones. Thanks for the perfect star review! - Romeo
Best sounding but not the best fitting
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly i love Sony and have been a fan of there products for well over 10 years, these are by far the best sounding earbuds ive had since the galaxy buds pro. Idk if its just the way my ears are but for some reason the right earbud doesn't stay in as much as my left one does.
I would recommend this to a friendGreat earbuds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything from the noise cancelling to the sound quality and the bass are amazing and definitely game changers, totally worth buying for the price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cristian95f,
Perfect! We're glad that you are enjoying the noise canceling function and sound quality of the headphones. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony!
-Ralph
Sony Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrific sound quality and excellent connections. Comfortable fit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jack,
Awesome! We're thrilled to hear your enjoyable experience with the superb sound quality, easy connectivity, and comfortable fit of your WF1000XM5 headphones. We are committed in providing you the best experience possible. Thanks for choosing Sony! - Kris
Best earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great and are sound is great. If you need a new pair of buds these are a must have.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SarahR, we're really happy to hear you're enjoying your Sony - WF1000XM5 earbuds. With industry-leading noise cancellation, immersive sound quality, and a super comfortable fit, they're designed to elevate your listening experience, and we're so glad they're hitting the mark for you! Thanks for your recommendation, and for choosing Sony. Regards, -Dominick
Great buds dawg
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These were such a good product that my ex decided to lose them in an airport in North Dakota. Highly recommend keeping them and not losing them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoshuaA,
We are beyond pleased to hear that the Sony WF-1000XM5 wireless earbuds were such a good product that they inspired such a passionate review. We hope you get to enjoy their exceptional sound and industry-leading noise cancellation again very soon!
Thank you for choosing Sony!
Regards,
Dominick
XM5 earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is unmatched. They do have a tendency to slide out of my ears slightly when running, I just adjust them really well, and no more issues.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnJameson, Awesome! We are glad to hear that you are happy with your new WF-1000XM5! Thank you for choosing Sony! -Carl
Sony Wf-1000xm5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony Wf-1000's are great the ambient sound/noise canceling is the best available and huge sound and bass upgrade compared to the Sony xm4's. U can listen to anything anytime anywhere while still being able to interact with the world around you. I highly recommend to anyone who works in a loud environment like myself to people who live with normal noise decimals on a daily basis these things are absolutely amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .That's great to hear, Jtcook! We're glad that you are impressed with the new Sony XM5 Wireless earbuds. The WF1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony! -Craig
Best ear buds ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. A bit on the pricey side but well worth the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JermaineT, We're glad that you are impressed with the new Sony XM5 Wireless earbuds. The WF1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony! -Craig
Amazing noise cancelling and sound quality!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had read that the noise cancelling had been much improved on these earbuds. I became very dissatisfied with my Apple Pro 2s. The Sony WF1000XM5 are amazing in this regard with outstanding music quality too!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PhiilipS, we're glad you are enjoying your new earbuds! Thanks for choosing Sony! ~Earl
Sony
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and it fits nice. Doesnt fall out when i run with them in either.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JosephK, Thanks for the 5-star rating! We're glad you like your new earbuds. Enjoy and thanks for choosing Sony. -Craig
Highly recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound quality, comfort. Many unique features
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SeanK, we're glad you like the sound quality and comfort of your new headphones! Thanks for choosing Sony! ~Earl
Great for work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable good battery life and great sound quality for non audiophiles.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Blindpilot, we're glad you like the battery and sound quality of our product! Thanks for choosing Sony. ~Earl
Great Earbuds but not so Durable on Hard floor
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Earbuds, worth the money if you love to have quality sound. You can't really sleep with them on your side. Main problem would be how delicate the earbuds can be. Any slight drop on hard floor may break them. I mean the slightest.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FRLJ,
Thank you for the purchase! We're happy to hear that you like the sound quality of the headphones. Take note that physical damage is not part of the limited warranty of the headphones. Thank you for choosing Sony!
-David
Sony XM5 earbuds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sound. The fit is better now that I changed the ear tips.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi clamley21,
You made the right choice! We're glad that you like the sound quality of the headphones. It's also great that you were able to find the right fit for you. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony!
-Ralph
Lack of ANC
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These sound great once you setup the EQ settings. What makes these terrible is the ANC, there’s an issue with voice cancellation, since I can hear people talking clearly. They do cancel sometimes other noises but even with proper sealed these let a lot of noise in. They dont feel like they hsve ANC. I will be returning these,not worth the $300 price tag.
No, I would not recommend this to a friend