Customer Ratings & Reviews

The Sony WF-1000XM5 wireless earbuds offer exceptional sound quality, delivering rich and immersive audio across various genres. With powerful bass and clear highs, they provide an enjoyable listening experience. Connectivity is reliable, thanks to Bluetooth 5.2, ensuring stable connections with minimal dropouts. The LDAC codec support further enhances audio transmission quality for compatible devices. Battery life is impressive, providing up to 8 hours of playback on a single charge, with an additional 24 hours provided by the charging case. Quick charging capabilities also come in handy, offering 60 minutes of playback with just 10 minutes of charging. Overall, the Sony WF-1000XM5 earbuds excel in sound quality, connectivity, and battery life, making them a top choice for wireless audio enthusiasts. However, their relatively high price may be a deterrent for some buyers.

Audio quality and ANC is excellent, and battery life has been pretty good. The bluetooth connection reliability is spotty, and multipoint seems to be almost non-functional. I constantly have to put them in the case and then pull them back out to get them to reconnect, or manually disconnect/connect from phone settings to make the switch to between my personal and work phones. Also, they take a bit of messing with to get them to drop in to the case in right orientation if you're not focused on putting them away.

This is my first pair of Sony earbuds so only comparison is to other brands. The charging case: I like that it is small enough to easily carry in a front pocket, but it can take some digging around to find it if tossed in a backpack/computer bag. I haven’t used buds with foam tips in years. These came with 5 sets. I had to go to the largest set and was able to get a good seal that stayed in the right ear, but not in the left. It would initially seal but lose it in a couple minutes and I’d have to twist and wiggle it back in. Maybe I need an extra large cushion for that ear if available I’ve used these at work and easily make it through a busy day with multiple conference calls and listening to music while working on a project. I found the sound quality to be good, with a balance of highs and lows. Playing with the equalizer settings in the app gave them a little more bass, but I’m sure some would find them lacking in the deep end of the spectrum. The noise canceling was good in the work environment and no issues with sound from the mic. I also had the chance to use them in a flight and I just don’t think earbuds will ever have enough noise canceling for me. I had to turn the volume all the way up for the movie I was watching on my iPad. I don’t have this issue with over the ear headphones. Overall I think the build quality on these earbud are great and they sound good as well. I’d recommend them for those who know their ears don’t require larger tips to be sure they can get a good seal in both ears.

When I first bought these earbuds I was skeptical at first because I’ve had Sony earbuds in the past because I love their sound and ANC. Battery issues have caused issues in the past, but with these that’s no issue. Size and sound, and ANC are all amazing and I love what Sony has done with these buds. I also switched to silicone eartips for extra comfort.

I’ve been using the Sony WF-1000XM5 earbuds, and they’re fantastic. The sound is super clear and detailed, with great bass. The noise cancellation works really well, and they fit comfortably in my ears even for long periods. Battery life is solid, and they’re easy to carry around. The only minor downside is they’re a bit pricey, but for the quality, it’s worth it.

The Sony WF1000XM5 True Wireless Noise Cancelling Earbuds in black offer an excellent overall experience. Their standout feature is the effective noise cancellation, which significantly reduces ambient noise, enhancing the listening experience. The earbuds are comfortable for extended wear, and their sleek black design is both stylish and functional. The sound quality is impressive, with clear highs, deep bass, and balanced mid-tones. Connectivity is reliable, and the battery life is satisfactory for daily use. However, they can be slightly pricey compared to similar models. Overall, these earbuds provide a great balance of sound quality, comfort, and noise cancellation, making them a worthy investment for those seeking a premium audio experience.

The sound quality on these is excellent. The battery lasts a long time also. The only downside is you have to install the app to get the full customization benefits of sound and whatnot. It is only a minor inconvenience for the benefits the app gives you. I appreciate being able to customize the bass/trebel/etc. and choosing when I want ambient sound or sound canceling. They also have four different foam bud sizes so you can comfortably fit them in your ear. They are lightweight and stay in place even while exercising. I could see the potential to fall out if you were doing something crazy like crossfit or HIIT, but I haven’t tried it so I don’t know for sure. Definitely recommend!

Definitely the best ear pods I've owned since High school and I'm 27 now. The only gripe I have is the case maybe needing something like Velcro, so if you drop by accident, your headphones won't go in two different directions. It's definitely scary losing these at the price point they're at. Connectivity is also very nice, as soon as you put them in your ear it's paired immediately (As long as BT is active that is) . As far as the battery, it lasts quite a bit through my work shift which is about 8:30am-5:30pm. I've noticed that the Left earpod usually drains faster for some reason, but that's just something to stay aware of. Other than that the charging is also relatively fast as well, the feature to have noise cancelling and ambient sound makes thing pretty cool and it works very nicely. Talking through the earpods also seem to work very well, no one really has trouble hearing me unless I'm quiet on my end because I'm soft spoken sometimes. So like I said, this is by far my favorite pair that I have owned in my history of buying earpods. I was looking for headphones at the time and got pretty much sold into getting these and I honestly do not regret my purchase and I hope the same goes to you!!

I’m a little disappointed in these earbuds, but not completely unsatisfied either. The noise cancelling is phenomenal—even while running my riding lawn mower or tractor, I can barely hear the engine. The sound quality is solid, and they fit comfortably. My biggest gripe is the volume. I get that Sony likely keeps it capped for liability and hearing protection reasons, but I paid a premium for these and I’m a grown adult capable of making my own choices. I don’t use headphones often, but when I do it’s usually while working outside or working out—and in those moments, I want loud music. These just don’t deliver the punch I was looking for. I’m not expecting over-ear headphone levels, but at full volume I could almost take a nap with them in. If you’re buying them for plane travel, phone calls, or casual listening, you’ll probably love them. Everything else—the noise cancellation, comfort, sound quality—is top-notch. But if, like me, you want your earbuds to crank up and push you through a workout or a day of yard work, you may find yourself wishing for more.

The reason why I don't rate these at 5 stars is because of the fit. For some reason to me, they are not confortable after some time. I even got other tips but they just never feel confortable. I know that is is probably a personal reason, my ears are maybe the reason why, but that was my experience. The potential 5 star is because everything that people say about the sound quality is true. By far the best small earbuds you can buy for audio and noise cancelling, but connection can be a little unstable. Maybe was my set but they would just disconnect randomly even after updates. The app is suer useful and the sound profiles are actually really cool. You can hear the difference in high res audio from available platforms like Amazon Music or Apple Music. Very cool. Loved them, but they are not for me mostly for the fit, the connection was ok, I could get used to it and maybe I am pampered with how perfect connection is with my AirPods, but that was the deal breaker for me, fit.

Quality wise excellent product. Also fit far better in ear than the previous model did. However does come with couple of caveats. Most notably connection issues arise, when connected to more than one device at a time, connection will cut in-and-out. Also has difficulty staying connected to my Windows Laptop, even if it’s the only device it is bluetoothed to. Fine connection with my iPhone and Nintendo Switch. tldr: Is more of a 4.5 than a 4 star.

The Good: Sonic Splendor: Sony once again delivers, these earbuds boast phenomenal audio quality. Rich clarity, powerful bass, and detailed soundscapes make every genre a treat. Battery Marathon: Power through days, not hours, with exceptional battery life. No more last-minute scramble for the charger. LDAC Advantage: True audiophiles rejoice! LDAC codec elevates wireless listening, squeezing every drop of detail from your music. I could hear a noticeable difference compared to standard Bluetooth. The Not-So-Good: PC Pain Points: Unfortunately, the PC experience falls short of the audio excellence. My biggest gripe: using the microphone tanks both audio and microphone quality, rendering them unusable. Intermittent Cutouts: After a few hours of PC use, the audio completely cuts out, even though it appears to be playing fine on the PC side. A full restart is the only fix. I reinstalled Windows, but the gremlin persists. Phone Perfection: In stark contrast, phone connectivity shines. No glitches, just seamless, high-quality audio on the go. The Verdict: The Sony WF-1000XM5 are undoubtedly audiophile-grade earbuds, delivering immersive listening experiences and remarkable battery life. However, the crippling PC issues, particularly the microphone and intermittent cutouts, cast a dark shadow over their versatility. While these issues might not affect phone users, they're dealbreakers for those seeking a reliable PC audio solution. Recommendation: If you prioritize stellar audio quality, impressive battery life, and primarily use your earbuds with your phone, the WF-1000XM5 are a compelling choice. But for PC users, proceed with caution until Sony addresses these connectivity woes. Consider alternative options that offer a smoother PC experience, even if they fall slightly short in the audio department.

I did quite a bit of research on best earbuds and these were consistently at the top of the list...and they do not disappoint. I'm not an audiophile; I only wanted something for the gym, but I can tell when something sounds great and these do. One thing I've always been sensitive to on my old earbuds is how loud I have to set the volume to...almost always at max in order to hear my content over the background gym noise. The noise cancellation on these are so good I am often setting my volume below 50% on my iphone! I think some of this is due to the fitment of the earbuds in my ear canal...its a pretty good fit, much better than previous brand. Truth be told, I have noticed the fit could be a little better but I haven't really played around with the other sized rubber ear inserts. Also, one other thing I noticed....these sync with my phone much better, many times I don't get a notification that they are pairing because they are already connected. The microphone seems to be better for when I need to take a call (this is subjective as its based on feedback I'm getting from different callers). I had complaints with my previous pair. One minor complaint (that seems to happen with other brands as well), as earbuds get smaller and smaller, they tend to be harder to handle when removing from charging cradle to placing in ear. However, I've noticed this with other brands as well. Overall, I think these are an outstanding set of earbuds, with great sound quality, excellent fitment in the ear canal and world class noise cancellation that allows for lower volumes required.

These are great earbuds, don't get me wrong. The sound is solid, the noise cancelling is best in class. But the flexibility of touch controls leaves a lot to be desired. And the connectivity can be finicky. I encounter random disconnects and fail to connect up on initial removal from case. But it's an infrequent enough problem that I mostly forgive it. The Sony app allows for some customization of touch controls, but this feature is outclassed by brands like Jabra and Samsung that offer a lot more flexibility. Overall, these are solid. But next time I'm in market, I might try a different brand.

The WF1000xm5 was used to replace my WF1000xm3 which still worked and sounded great. The Xm5's are a lot smaller and more comfortable than the XM3's. The XM5's sound every bit as good as the XM3's and maybe even better bass response, perhaps due to a better fit? I do NOT however like tapping the earbuds 4 times to change the volume. This is a real problem on the right earbud as tapping either plays the next song or backs up one song and is very hard to get it to increase the volume! This needs to be changed via a software update as it is a useless function, (as is) and I have to retrieve my FIIO player to change the volume, really a pita at midnight. Other than that I really like the earbuds. I love the Sony App and the battery life is great. Gary

Pros: Lots of sound in a small packag. Cons: Don't seem to have the same level of ANC as the xm4s but really close. Still don't have location feature. I wasn't going to buy these after my XM4s suffered the dreaded battery issue, but for some reason my local Best Buys didnt have any of the Sennheiers in stock and were at least two weeks out on having them shipped to me. That said, reading numerours reviews gave me the impression that the XM5s still hold the top spot for ANC in this price range even if it is slightly less than the XM4s. I can sit in a loud room with the ANC on, and as long as i have music or something else playing, even at a low level, i really have to try hard to hear nosie from the room. As far as the talk to pause feature goes, it still sucks, a cough, sigh, heavy breath still activates it, if you stop talking to listen to someone else talk, it will start playing whatever you are listing to causing you to interrupt them while hitting pause or speaking to pause again. I am no audiophile by any means but the sound these produce is great, very clear sound, and the bass is crazy (definitely need to make sure you have the right tips for your ears though, they'll still sound good but the bass falls off). Others did complain about how difficult these were to setup, i didnt really find the setup difficult, just a little to much seemed like it tool an hour to due but in realitywas probablyabout 15mins. Definitely more setup options than i remember the xm4s having. Should you buy if you have working XM4s? I would say no, unless you have comfort issues, there's just not that many differences other than the size. If you are coming from the XM4s or others brands that have had issues effecting their use i would recommend the extended warranty if you can swing it, i got it this go around just in case.

The bass register of the earbuds is quite fantastic while not compromising on higher-end and mid-range fidelity. The earbuds come packaged with five sizes of foam tips that are very comfortable, and provide a fit for just about anyone. Using the Sony Sound Connect App, you can determine the best size tips to use in each ear for maximum noise cancellation. The noise cancelling itself is very good, but I find myself missing the level of quietness I'm used to with the Bose QuietComfort Ultra Earbuds. Although the case for the earbuds feels somewhat light and fragile, I've had no issues with it, and found an outer case I like for it. The case is also pleasantly small and easy to fit into pockets, a bag, or the center console of a vehicle.

These Sony earbuds are a bit pricey but worth every dime! Sound quality is off the charts. These clearly outperform Apple AirPods and I’ve owned both. The bass is deep and punchy out of the box which I prefer, however the sound profile is completely adjustable using the Sony headphones app. Noise cancelling is excellent and can easily be toggled by touching the outside of the earbud. Loved the variability in rubber ear cup sizes. Looks great as well. Comfortable fit. I would definitely recommend this product if you are looking for some high end earbuds.

I've had these for a while now, and they are very good. But. They often take two tries to connect correctly, and occasionally only one earbud will connect despite being completely charged. Noise canceling improved dramatically with aftermarket tips. Battery life is just fine, not great

High-quality earbuds. Extremely reliable and durable. I have never had any issues with them. Specifically, I look at the ear fit, and it rarely falls out of my ear. Never had any problems with the battery life. There have been some minor connectivity issues. Overall, I would recommend them even though they are on the pricier side.