Customer Ratings & Reviews
- Model:
- WF1000XM5/B
- SKU:
- 6546812
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers love the sound quality of the product. They specifically highlight its great sound and impressive bass.
This summary was generated by AI based on customer reviews.
So far, so good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, he loves them. Gave these to hubby for Christmas. The only perm is that other reviewers mentioned that the bass may not be as good as other buds. So he is analyzing that now.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KathyP,
That's fabulous! You've definitely made a great choice! We are truly delighted to know that your hubby loves the superb performance of his WF-1000XM5. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-cancelling performance on the market. Real-time audio processors and high-performance mics power the specially designed driver unit, for wide frequency reproduction, deep bass and clear vocals. They are designed to immerse you in a sound so good, it feels like you’re in the studio with your favorite artists. The WF-1000XM5 headphones raise the bar for distraction-free listening and clarity.
Thank you so much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Best earbuds I've ever had
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything I've heard about the great quality of these earbuds has lived up to the hype.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SebastianL, Perfect! You've certainly made a great choice! We're extremely pleased it suits your needs and expectations. Thank you so much for sharing your excellent experience with the WF1000XM5 and for choosing Sony! - Romeo
- Pros mentioned:Sound quality
Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these as a gift for someone who spend lots is time and money on good quality when I offered to buy him a pair of his choice he chose these and said they were one of the best
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KellyM, thanks for choosing and purchasing our product! This is a great gift indeed. ~Earl
- Pros mentioned:Sound quality
Great ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancellation is pretty good, and the sound quality is great. It takes a little getting used to getting them in your ears because they are smaller than what I am used to with AirPods
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JayD, we're glad you like the noise canceling feature and sound quality of your new earbuds! The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-cancelling performance on the market. Real-time audio processors and high-performance mics power the specially designed driver unit, for wide frequency reproduction, deep bass and clear vocals. They are designed to immerse you in a sound so good, it feels like you’re in the studio with your favorite artists. The WF-1000XM5 headphones raise the bar for distraction-free listening and clarity. Thank you very much for choosing Sony! ~Earl
- Pros mentioned:Sound quality
good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I come from using the AirPod Pro, Bose - QuietComfort Ultra, Beats Studio Buds + and this one are the best by far, Quality Sound, Conectivity, Options,
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FernandoQ,
That's great! We're glad to hear that you like the sound quality of the Sony headphones. Thank you for choosing Sony and enjoy your headphones!
-David
- Pros mentioned:Sound quality
Noise cancellation
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gotta be the go to for noise cancellation bus and airplane trips have been more enjoyable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DersonC, Fabulous! We are thrilled to hear that you are pleased with the outstanding performance of your WF-1000XM5. It's wonderful to know that you are enjoying their excellent noise canceling capabilities while traveling on buses and airplanes. Thank you for choosing Sony! - Romeo
- Pros mentioned:Sound quality
Best headphones on the market with noise cancellat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With every penny!!! These have been a lifesaver when trying to study in a noisy environment. I was able to study at an AAU basketball game!! Didn’t hear a thing!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TamaraG, we're happy to hear that you are enjoying your earbuds! Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Almost perfect!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound and ANC, poor controls, the app is not very friendly too, wish i could customize the functions.
I would recommend this to a friend - Pros mentioned:Sound quality
Love them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and quality. The price was reasonable.
I would recommend this to a friend Almost Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Almost Perfect, I just need more bass and more dynamics, I don't know, maybe they will be good for someone else, it's a matter of hearing
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Marek, Thank you for the feedback! The WF1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony! -Craig
- Pros mentioned:Sound quality
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sounding earbuds on the market the sony earbud is the only earbuds i will buy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sonny,
You made the right choice! We're thrilled that you are enjoying the sound quality of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Love these
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Love the sound quality of these they sound really good and honestly haven’t took them off since!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vic06,
You made the right choice! We're glad that you are enjoying the sound quality of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Excellent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have great sound quality and noise canceling and the ambient sounds is pretty good haven't had any problems with them so far and its been 3 month's . Overall i am very happy with them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there,
That's fantastic! It is really lovely to hear that you are well-pleased with the amazing performance of your WF-1000XM5. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-cancelling performance on the market. Real-time audio processors and high-performance mics power the specially designed driver unit, for wide frequency reproduction, deep bass and clear vocals. They are designed to immerse you in a sound so good, it feels like you’re in the studio with your favorite artists. The WF-1000XM5 headphones raise the bar for distraction-free listening and clarity.
Thank you very much for the perfect star review and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Sony
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ear buds ever owned had all samsung before and heard apples but sony got it in this category.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Notwise, awesome! We're thrilled to hear that you consider our WF-1000XM5 the best earbuds you've ever owned, especially after trying other brands like Samsung and Apple. Our team works hard to deliver top-notch audio quality and innovative features, and it's wonderful to know that our efforts have made a positive impact on your listening experience. Enjoy your music with the WF-1000XM5 and thanks for choosing Sony! - Romeo
- Pros mentioned:Sound quality
Very please with the sound quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear sound and much better sound quality than the airPods I have used in the past. Noise canceling is nice and helps with studying when in coffe shops noisy than normal
I would recommend this to a friendBrand response from SonyListens
Posted .We're glad that you are enjoying your new Sony earphones, WhyWhen! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Great purchase
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product, I used apple products for the longest but these have been superior by far
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CharlesS, Awesome! We are so glad to hear that you are happy with your new WF-1000XM5 earbuds! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
AMAZING IN EAR HEADPHONES!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality! Possibly even better than AirPods Pro, definitely recommend these headphones, you cannot go wrong purchasing these!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GrayWolf,
That's very nice to hear! We're happy that you like the sound quality of your new Sony headphones. We appreciate the positive feedback and thank you for choosing Sony!
-David
Lack of a secure fit... exchanged
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought them then returned for Bose QCII's. I bought them originally for the longer battery life but the lack of a secure fit, being the only thing holding the headphones from dropping all the time and eventually breaking would be the ear tips. I don't prefer jamming them in my ear so the Bose have a more relaxed fit. Just my 2 cents I have an active job and maybe if someone is doing rigorous exercise to avoid. Maybe Sony will make ear-fins?
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Bmar916, we're sorry to hear that you had returned your Sony unit. It is recommended to follow this link when wearing the unit and secure the fit:
https://helpguide.sony.net/mdr/2963/v1/en/contents/TP1000778771.html?search=wearing
We have our Support team that is always happy to assist. You may email us anytime at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
We hope you consider Sony again. ~Earl
Mostly love the ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound and many options it has to make it personalized to you. Dislike the difficulty to be heard in loud places
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KIles,
Thank you for your thoughtful review of the Sony - WF1000XM5 earbuds! We're honored to hear you're enjoying the sound quality and the many personalization options—they were designed to give listeners a truly tailored experience. We also understand your concern about call clarity in louder environments. While the WF1000XM5 uses advanced noise reduction to help improve voice pickup, background noise can sometimes still affect how you're heard. We'll make sure to share your feedback with our team, as it helps us continue to improve future models.
Thank you for choosing Sony!
Best regards,
Dominick
- Pros mentioned:Sound quality
Great noise canceling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality and noise canceling. Call quality with the noise canceling is great! Id recommend this product to others in the market.
I would recommend this to a friendBrand response from SonyListens
Posted .That's great to hear, RobinD! We're happy that you like your new headphones. Enjoy and thanks for choosing Sony. -Craig