Customer Ratings & Reviews

These are great earbuds, don't get me wrong. The sound is solid, the noise cancelling is best in class. But the flexibility of touch controls leaves a lot to be desired. And the connectivity can be finicky. I encounter random disconnects and fail to connect up on initial removal from case. But it's an infrequent enough problem that I mostly forgive it. The Sony app allows for some customization of touch controls, but this feature is outclassed by brands like Jabra and Samsung that offer a lot more flexibility. Overall, these are solid. But next time I'm in market, I might try a different brand.

The reason why I don't rate these at 5 stars is because of the fit. For some reason to me, they are not confortable after some time. I even got other tips but they just never feel confortable. I know that is is probably a personal reason, my ears are maybe the reason why, but that was my experience. The potential 5 star is because everything that people say about the sound quality is true. By far the best small earbuds you can buy for audio and noise cancelling, but connection can be a little unstable. Maybe was my set but they would just disconnect randomly even after updates. The app is suer useful and the sound profiles are actually really cool. You can hear the difference in high res audio from available platforms like Amazon Music or Apple Music. Very cool. Loved them, but they are not for me mostly for the fit, the connection was ok, I could get used to it and maybe I am pampered with how perfect connection is with my AirPods, but that was the deal breaker for me, fit.

Two parts to this review. First part: These sounds amazing. They sound as good as you hope earbuds could sound. The case is super clean and easy. They hold a charge forever. The touch response is great. The app is pretty good. If there wasn't part two Id say buy them immediately. They are amazing. Part 2. The fit for my ears just isn't there. I bought some silicon eartips to replace the foam and this helped. If I could get these to fit as well as the inexpensive Samsung earbuds, they would be the absolute best. I can't quite get the fit. So, if they fit your ears, buy them today.

These Sony earbuds are a bit pricey but worth every dime! Sound quality is off the charts. These clearly outperform Apple AirPods and I’ve owned both. The bass is deep and punchy out of the box which I prefer, however the sound profile is completely adjustable using the Sony headphones app. Noise cancelling is excellent and can easily be toggled by touching the outside of the earbud. Loved the variability in rubber ear cup sizes. Looks great as well. Comfortable fit. I would definitely recommend this product if you are looking for some high end earbuds.

I did quite a bit of research on best earbuds and these were consistently at the top of the list...and they do not disappoint. I'm not an audiophile; I only wanted something for the gym, but I can tell when something sounds great and these do. One thing I've always been sensitive to on my old earbuds is how loud I have to set the volume to...almost always at max in order to hear my content over the background gym noise. The noise cancellation on these are so good I am often setting my volume below 50% on my iphone! I think some of this is due to the fitment of the earbuds in my ear canal...its a pretty good fit, much better than previous brand. Truth be told, I have noticed the fit could be a little better but I haven't really played around with the other sized rubber ear inserts. Also, one other thing I noticed....these sync with my phone much better, many times I don't get a notification that they are pairing because they are already connected. The microphone seems to be better for when I need to take a call (this is subjective as its based on feedback I'm getting from different callers). I had complaints with my previous pair. One minor complaint (that seems to happen with other brands as well), as earbuds get smaller and smaller, they tend to be harder to handle when removing from charging cradle to placing in ear. However, I've noticed this with other brands as well. Overall, I think these are an outstanding set of earbuds, with great sound quality, excellent fitment in the ear canal and world class noise cancellation that allows for lower volumes required.

They sound good, but, the volume is not good at all. Battery seems to last awhile too.

The bass register of the earbuds is quite fantastic while not compromising on higher-end and mid-range fidelity. The earbuds come packaged with five sizes of foam tips that are very comfortable, and provide a fit for just about anyone. Using the Sony Sound Connect App, you can determine the best size tips to use in each ear for maximum noise cancellation. The noise cancelling itself is very good, but I find myself missing the level of quietness I'm used to with the Bose QuietComfort Ultra Earbuds. Although the case for the earbuds feels somewhat light and fragile, I've had no issues with it, and found an outer case I like for it. The case is also pleasantly small and easy to fit into pockets, a bag, or the center console of a vehicle.

These Sony wireless earbuds are a great pair of earbuds with excellent noise cancellation, improved sound quality, and a more comfortable design. They are perfect for anyone who wants to block out noise and enjoy their music in peace. The noise cancellation is truly impressive. I was able to wear them on a plane and completely block out the noise of the engines. The sound quality on the is also excellent. They offer a balanced and natural sound signature that is perfect for listening to a variety of music genres. The bass is deep and powerful, the mids are clear and detailed, and the highs are crisp and airy. They are also very comfortable to wear. They have a design that is more ergonomic, and they come with three different sizes of ear tips to ensure a secure fit. The battery life on the is also excellent. They can last up to 8 hours on a single charge with noise cancellation turned on, and the charging case provides an additional 3 charges for a total of 24 hours of listening time.

I've had these for a while now, and they are very good. But. They often take two tries to connect correctly, and occasionally only one earbud will connect despite being completely charged. Noise canceling improved dramatically with aftermarket tips. Battery life is just fine, not great

Sound quality is great, noise cancelling is great, lightweight, case is compact and lightweight, battery life is pretty amazing, audio quality is really good, microphone quality for calls is really good. Touch controls are responsive, they're very comfortable to wear. App is feature rich and straight forward. Even not on sale, they're some of the best earbuds on the market for any

I love these earbuds, they are soooo comfy, genuinely the only pair I've had that hasn't hurt my ears they have never fallen out, the bass is amazing, and the noise cancellation and ambient mode is great.

I have a pair of Shure SE846 wired headphones that I love, but the allure and convenience of Bluetooth means I just don’t use them anymore. These are the only set of headphones I ever used that come close to the $1000 Shure set. It has rich and clear bass and tames out the “air” you get a lot of times with Bluetooth headphones. I hear things on tracks I don’t hear with ordinary headphones, and the bass is rich and clear. Battery life is great, I get sick of listening to stuff long before the battery runs out, and they are reliable and even stay in when jogging. If I have one complaint, the surface is them are pretty smooth so you gotta be careful holding them. Otherwise the best Bluetooth headphones I’ve ever owned.

High-quality earbuds. Extremely reliable and durable. I have never had any issues with them. Specifically, I look at the ear fit, and it rarely falls out of my ear. Never had any problems with the battery life. There have been some minor connectivity issues. Overall, I would recommend them even though they are on the pricier side.

The best earphone in the world period. They look amazing, they sound amazing, they feel amazing, they fit amazingly, more importantly and they are purpose-built, may it be listening to music or doing some adventure stuff, working out, they stay in the ear. I did have to get used to the knack of fitting them snugly in the ear, but once they did, it was just running from there on!

The biggest draw to these headphones is definitely the great sound quality and the effectiveness of the different listening modes. My last pair of ear pods were the Apple AirPod Pros 2nd gen. In my opinion, these do a better job with noise cancellation and I find the ambient/listening mode way more useful as it balances the sound quality playing through them and crisp audio of noise in your immediate vicinity. Now for the drawbacks, or at least, things to consider… They make you download the Sony “sound connect” app, which I always find annoying, but does have some cool features. They have an adaptive sound feature where, based on your location and movement state (like sitting vs driving), they will automatically switch between noise cancellation and ambient sound modes. That didn’t appeal to me, so I mostly found myself using the app to manually switch between sound modes. The pods are meant to be able to change sound mode, volume, and pause/skip through tapping them, but I’ve found that they don’t always register the tapping. They often can’t tell it apart from laying down on them, and therefore don’t want to switch sound modes, making it easier to switch mode via the app. That’s a strength of apple airpods, where they have tapping, but also it’s easier to switch modes with just the drop down menu on your phone. These do a good job of automatically connecting to your device though. Another apple feature that these lack is the “find my device”, which I realize I needed more than I thought as I am prone to losing things. The charging case tends to not have as long of a battery life, though the pods themselves can hold a charge for a while.

Recently lost my WF-1000XM4s so I decided to treat myself to an "upgrade". These are such a huge downgrade over the WF-1000XM4s. Pros: - Lighter than the WF-1000XM4 - More comfortable - Slightly better battery Cons: - Randomly disconnects from devices - Touch controls are horrendous compared to the xm4 (why do you have to tap 4 times on one side just to raise or lower volume??) - Randomly turns of ANC (have to connect to a device with the app and re-enable) - Does not automatically connect to the two devices that you want it to, have to manually change the playback device (xm4s would automatically prioritize the device you connected with last) - Right earbud randomly doesn't turn on (have to put it back in the case and take it out repeatedly, never an issue with the XM4) Conclusion: Save your money and buy the Sennheisers or Bose Quietcomforts instead, or just spring for the older XM4s which are far better. This is a sorry excuse of a device for this price point.

Pros: tons of features, easy to use, connect easily, nice battery life, comfortable, good for phone calls in an airport, good noise cancellation Cons: Audio quality is good, but not great like other buds (namely Sennheiser but their buds have other issues). Lacks enough power to drive at higher volumes.

Really good bass and the ANC is top tier. If you are an android user, then it's a super easy yes. If you are an iPhone user like me then it depends on 2 factors. 1- Is Apple's ecosystem important to you? If the answer is yes, then go with the Air pods Pro 3. If the answer is no, then get the Sony's. 2- Is sound/bass more important to you? This is where the Sony's are better. Especially in the bass. Another plus is the sound customization you can use with these. It does have preloaded as well, but I actually fined tuned mine more and it's just perfect for me. I use this on my iPhone 17Pro Max and Apple 4K TV with zero issues.

I loved them so much I bought a second pair of a guy on FB marketplace. I'm an asphalt guy and work regularly more than 12 hours daily in the summer. With LDAC, sound sent to priority if you don't use any ambient noise or noise cancelling these regularly last more than 12 hours. I put them in my ears at 630am and don't take them out until 630 or later. If there is a rare time they need to be charged on a late day a quick charge for like 10 min gets me like 5 more hours. Case lasts 2 days but no longer. Also the with Spotify Lossless they are the greatest headphones I have ever listened to. Work great as ear plugs in and around equipment. App can get weird but main settings are in android Bluetooth settings anyways.

I originally picked these up to replace my lost Galaxy Buds — just something to hold me over. But wow, these Sony WF-1000XM5s absolutely stole the show. The noise canceling is unreal, the sound quality is rich and punchy (with bass that actually feels good), and they’re so comfortable I forget I’m wearing them half the time. Battery life holds strong, and switching between devices is super smooth. Now? These are my go-to, day in and day out. The Galaxy Buds never stood a chance.