Customer Ratings & Reviews
- Model:
- WF1000XM5/S
- SKU:
- 10562684
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
- Pros mentioned:Sound quality
Great sound quality,
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You need the keep the right bud in for it to work but I got these for the sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Martinez2B, thanks for commenting! We're extremely pleased it suits your needs. Thank you so much for the perfect star review and for choosing the best brand, Sony! - Romeo
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones from Sony, would buy again since theyre the best on the market.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelV, Awesome! We are so glad to hear that you are happy with your new headphones! Thank you so much for choosing Sony! -Carl
- Pros mentioned:Sound quality
Convert to Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Former Samsung Buds Pro user. Got these based on in store recommendation. Great sound! Easy to customize fit with the included 3 sizes of ear buds.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SL2020,
Awesome! You've made a great decision in switching to WF-1000XM5! We are extremely pleased it suits your needs and expectations. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-cancelling performance on the market. Real-time audio processors and high-performance mics power the specially designed driver unit, for wide frequency reproduction, deep bass and clear vocals. They are designed to immerse you in a sound so good, it feels like you’re in the studio with your favorite artists. The WF-1000XM5 headphones raise the bar for distraction-free listening and clarity.
Thank you so much for the perfect star review and for choosing Sony!
- Romeo
Great earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best earbuds I've had in years! Ambient and noise cancellation is awesome!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Customer,
Thank you for choosing Sony!
We're honored to hear that the WF1000XM5 earbuds stand out as some of the best you've had in years. Your praise for the ambient sound and noise cancellation truly motivates us to continue delivering exceptional audio experiences. Thank you for sharing your positive thoughts!
Best regards,
-Fred
- Pros mentioned:Sound quality
Bluetooth connectivity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great audio. Only draw back is that bluetooth connection at rhe moment is not the best. Music will cut off sometimes
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KennyBoiii, we're glad you like the sound quality of our product. We're sorry to hear that you have an issue with the Bluetooth connectivity of your Sony unit. Please set the headset to “Priority on stable connection”.using the Headphone Connect app. Please isolate the issue by following this link:
https://helpguide.sony.net/mdr/2963/v1/en/contents/TP1000779959.html?utm_source=glean
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
The WF1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony! ~Earl
~Earl
- Pros mentioned:Sound quality
GREAT CHOICE FOR WIRELESS BUDS
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very High Quality Ear Buds. Great Noise cancellation and transparency mode. Would Highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GabrielG, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Noise canceling 9.238/10
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely happy with the sound quality and the noise canceling on these! I work in construction so keeping my ears healthy is very important to me!
I would recommend this to a friendBrand response from SonyListens
Posted .Fabulous, MattK!
We are truly delighted to know that you are very happy with the amazing sound quality and exceptional noise canceling feature of these headphones. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-cancelling performance on the market. Real-time audio processors and high-performance mics power the specially designed driver unit, for wide frequency reproduction, deep bass and clear vocals. They are designed to immerse you in a sound so good, it feels like you’re in the studio with your favorite artists. The WF-1000XM5 headphones raise the bar for distraction-free listening and clarity.
Thank you so much for the perfect star review and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Great connection
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The connection is reliable, the audio is pretty good wish it had a better soundstage.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Truth, Amazing! We're thrilled to hear you like the reliable connection and great audio quality of your Sony WF1000XM5. Thanks for choosing Sony! -Sam
Great in ear headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son got these and he loves them, he usually needs to wear over the ears (xm4) but he got these for when he is working out and he says they are awesome. The only negative he has is that he loses them sometimes because they are small…… but that isn’t Sonys fault
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Myreviewname,
Thanks for sharing your review and experience with the WF1000XM5. We're glad that the headphones are perfect for your son's workouts. Your feedback about the design is also appreciated. Thank you for choosing Sony!
-Ralph
Sony is innovation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have great bass and filled with plenty of function. Would recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hey Eddy,
Thank you very much for your awesome feedback! We are truly happy to hear your satisfaction with the incredible sound quality and amazing features of your WF-1000XM5. We greatly appreciate your recommendation!
The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-cancelling performance on the market. Real-time audio processors and high-performance mics power the specially designed driver unit, for wide frequency reproduction, deep bass and clear vocals. They are designed to immerse you in a sound so good, it feels like you’re in the studio with your favorite artists. The WF-1000XM5 headphones raise the bar for distraction-free listening and clarity.
Thank you so much for your purchase and for choosing Sony!
- Romeo
Sony noise canceling ear bud.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every bit as good as advertised. The noise canceling is definitely the best one out there.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Batman,
Thank you for sharing your feedback! We're ecstatic to learn that the Sony - WF1000XM5 are living up to their reputation and that the noise cancelling has impressed you so much. Enjoy the immersive listening experience, and thanks for being part of the Sony family!
Regards,
Dominick
- Pros mentioned:Sound quality
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded to these after I lost my pair of sennheiser true wireless 2 ear buds. The sound and noise cancellation are better on the Sonys.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for commenting, Chatin.
You've made a great choice! We are extremely pleased to hear your satisfaction with the amazing sound quality and exceptional noise canceling feature of your WF-1000XM5.
The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-cancelling performance on the market. Real-time audio processors and high-performance mics power the specially designed driver unit, for wide frequency reproduction, deep bass and clear vocals. They are designed to immerse you in a sound so good, it feels like you’re in the studio with your favorite artists. The WF-1000XM5 headphones raise the bar for distraction-free listening and clarity.
Thank you very much for the perfect star review and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Great product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this sony wf-1000xm5. Sound quality and music. Plus it will connected to 2 devices and switches automatic.
I would recommend this to a friendBrand response from SonyListens
Posted .Hey, Kembric! Fantastic! We are truly happy to learn about your satisfaction with the exceptional sound quality and amazing multipoint connection function of your WF-1000XM5. Thank you so much for the love and for choosing the best brand, Sony! - Romeo
Sony
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are really good quality i like these and my galaxy buds pro 2 alot i think these have more bass.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlejandroS, we're glad you like our industry-leading noise canceling headphones! The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-cancelling performance on the market. Real-time audio processors and high-performance mics power the specially designed driver unit, for wide frequency reproduction, deep bass and clear vocals. They are designed to immerse you in a sound so good, it feels like you’re in the studio with your favorite artists. The WF-1000XM5 headphones raise the bar for distraction-free listening and clarity. Thank you for trusting Sony! ~Earl
- Pros mentioned:Sound quality
Great sound and quality come at a cost
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds sound excellent and are easy to control. Love the wireless charging option. A bit pricey.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi dinger12, perfect! You've certainly made a great choice! We're extremely pleased to hear your satisfaction with the amazing features and superb sound quality of your WF1000XM5. We greatly appreciate your feedback with the price of these headphones. Thanks for choosing Sony! - Romeo
next gen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is easier to use and fits in my ear much better than the old model.
I would recommend this to a friendBrand response from SonyListens
Posted .That's great, LukeB!
We are thrilled to hear your satisfaction with the ease of use and very comfortable fit design of your WF-1000XM5.
The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-cancelling performance on the market. Real-time audio processors and high-performance mics power the specially designed driver unit, for wide frequency reproduction, deep bass and clear vocals. They are designed to immerse you in a sound so good, it feels like you’re in the studio with your favorite artists. The WF-1000XM5 headphones raise the bar for distraction-free listening and clarity.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Ear buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great ear buds have several pairs these are my go to
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the great review, WilliamP!
We are happy to hear that your WF-100XM5 earbuds are your "go to" choice among your collection.
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
How to be the Best and Beat the Rest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality excellent needs better fit for ears still need to act on activation to iPhone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brandon1,
We're glad that you like its incredible audio quality. We're sorry you've been running into difficulty. For fit concern, our WF-1000XM5 earbuds feature a shape that perfectly matches the human ear with an ergonomic design for a more stable fit and the new Noise Isolation Earbud Tips are made from an exclusive material that improves fitting and increases comfort thanks to reduced pressure in the ear due to a newly designed shape. The earbuds come in four sizes, including SS.
To ensure optimal performance, as well as to obtain the best fit and prevent the headset from falling out, change the earbud tips to ones that fit more snugly in your ears. If you feel earbud tips are difficult to put into your ears, change the size of earbud tips or squeeze earbud tips lightly before wearing the headset. When wearing them, gently pull up on the top of your ears, put the earbud tips in your ear canal, and then twist the earbuds into place. This makes sure the earbuds are firmly in the ear canal.
In addition, the “Sony | Headphones Connect” app will help you to determine which earbud tips suit you best to achieve the optimal noise canceling effect, sound quality, etc. Thank you for sharing your feedback and for choosing Sony! -Jess
- Pros mentioned:Sound quality
Sony WF1000XM5 review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have a good bass response. Noise cancellation is good. nice case and presentation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AndreiA,
You made the right choice! We're glad that you are enjoying the sound quality, noise canceling function, and charging case of the headphones. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony!
-Ralph
Good all around
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these for everything. Motorcycle heaphones, when ever i try to get away from loud crowds i even use them when my lady snors at nights.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello 805train,
We love that your WF-1000XM5 earbuds have become your go-to for so many different situations, from motorcycle rides to tuning out loud crowds and even helping with nighttime snores!
It's fantastic to know you're truly experiencing the power of their industry-leading noise cancellation and comfortable design.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.