Customer Ratings & Reviews
- Model:
- WF1000XM5/S
- SKU:
- 10748214
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
- Pros mentioned:Battery life, Comfort, Sound quality
Comfortable & Great Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely comfortable, connecting devices is very easy every time. Holds a great charge and sound is unbelievable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Cableguy,
That's perfect! We ar truly happy that you are pleased with the sound quality, comfortable design and how easily our WF1000XM5 to connect to your devices. Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
I recommend it to buy it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent good sound, good fit, and very good sound cancellation The best thing I had.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RafaelL,
We are elated to hear that you consider the Sony WF-1000XM5 earbuds the best you've ever had!
Thank you for your five-star rating and for praising the excellent sound, great fit, and very good sound cancellation. We put significant effort into perfecting those features, and we are thrilled that you are enjoying them.
Thank you for choosing Sony!
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Good Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the product, the sound is good, and the feel is good. The application is convenient but not necessary.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Changobananas,
Thank you for choosing Sony!
We sincerely appreciate you taking the time to share your feedback. It is rewarding to know that you are pleased with the sound, fit, and app functionality of the WF-1000XM5 earbuds. Your positive experience is important to us.
Best regards,
-Fred
- Pros mentioned:Sound quality
Sony Earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is great. Connecting to different devices simultaneously can be tricky. They start hurting my ears when I wear it for an extended time. Fitting is not that great for my ears. It’s snug but fall out every now and then.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LindaB,
Thank you for sharing your thoughts on the WF-1000XM5 earbuds. We are pleased to learn that you think the sound quality is great!
We are sorry to hear that you are running into issues with simultaneous device connection and that you are experiencing discomfort and fit issues when wearing them for a long time.
We highly recommend trying the different earbud tip sizes that came in the box. The WF-1000XM5 includes various sizes of the Noise Isolation Earbud Tips designed to help you find the most comfortable and secure seal for your ear, which can also greatly improve the noise canceling performance.
Find more information here: https://helpguide.sony.net/mdr/2963/v1/en/contents/TP1000783400.html
We also recommend checking out this helpful link for step-by-step instructions on setting up the multipoint connection correctly: https://helpguide.sony.net/mdr/2963/v1/en/contents/TP1001106282.html
Thanks for choosing Sony. We appreciate your feedback.
Warm regards,
Estefany
- Pros mentioned:Sound quality
THIS IS THE ONE TO GET
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the ear pain from the last series is gone, the sound blocking is ridiculously good. you can clear away so much noise you wonder if it.s safe! but that’s what ambient mode is for—at the touch of a button;) buy with confidence!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mynameisclarence, we're glad you are enjoying your new earbuds! The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Great sound quality; double check fit
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is the best I've had in headphones. Has cause soreness in the ears if worn for a very extended period of time, so making sure these fit the shape of your ear is important. These may not fit everyone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CadenD,
We are thrilled that you’re enjoying the class-leading sound quality of the WF-1000XM5! To improve comfort during long listening sessions, we recommend trying all four sizes of the included earbud tips and using the "Determines Optimal Earbud Tips" test in the Sony | Headphones Connect app to find your perfect fit.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Balanced Sound
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these everyday on the job. My work tends to be boring and 'running-throught-the-motions'. The noise canceling works great to drown out all sounds and allows me to stay more focused on my work.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, AliciaW!
We are so glad to hear the WF-1000XM5 is making your workday more focused and enjoyable. It’s great to know that our industry-leading noise canceling is helping you stay in the zone!
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Fit, Sound quality
Solid Earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Size options were good. Earbuds felt snug . Audio was best I’ve heard so far.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your feedback, Timothy! We're delighted to hear that you enjoyed the variety of size options and that the earbuds provided a snug, comfortable fit. The WF-1000XM5 is designed with multiple ear tip sizes to help users achieve the best possible comfort and audio experience, so it's wonderful to know this worked well for you. We're especially glad you found the audio quality to be outstanding—it means a lot to us that it’s the best you’ve heard so far! Enjoy your listening experience, and thank you for choosing Sony.
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Bass, Battery life, Sound quality
Best soundingn earpods
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and love the bass. Battery last for more than 30 hours. Sleek case and love the matte finish on the case. Would recommend 10/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sumanth,
Amazing! We're glad that you are enjoying the sound quality, battery life, and charging case of the headphones. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Best Ear Buds Yet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality from such a compact product. At first i was unsure about wireless ear buds. However after the first use, im glad i made the investment. I use these for XC mountain bike training and they feel super secure even after multiple hours of strenuous riding. The sound is crisp and clear and the option for ambient sound is really neat. You can literally talk and have a conversation without removing the buds and then when done switch back to true noise cancelling and continue jamming out.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the perfect star review, Glenn!
We are truly delighted to hear your satisfaction with the amazing sound quality, very comfortable fit design, adaptive sound control feature, and superb performance of your WF-1000XM5. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-cancelling performance on the market. Real-time audio processors and high-performance mics power the specially designed driver unit, for wide frequency reproduction, deep bass and clear vocals. They are designed to immerse you in a sound so good, it feels like you’re in the studio with your favorite artists. The WF-1000XM5 headphones raise the bar for distraction-free listening and clarity.
Thank you so much for this awesome feedback and for choosing Sony!
- Romeo
- Pros mentioned:Comfort, Sound quality
Earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These fit great and sound amazing. Very comfortable when having them in.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RussellT,
Thanks for sharing your thoughts on the WF-1000XM5! It brings us great joy to hear that they are both comfortable and sound amazing for you.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound. Great quality Fits perfect Barely noticeable
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SebastianM,
Thank you for choosing Sony!
We’re honored to hear that the WF-1000XM5 earbuds deliver amazing sound and quality while fitting so comfortably. It’s wonderful to know they blend seamlessly into your day with barely any notice.
Best regards,
-Fred
- Pros mentioned:Sound quality
Great Noise cancelling buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for the noise cancelling feature. I was going to be on a long flight and wanted to drown out the background noise. They worked tremendously for this purpose, my wife would say too well. The reason for missing a star is the voice to talk feature has its flaws if I cleared my throat it would react as if I was talking. Also when ear buds are in case my phone app would not recognize them so could not tell charge level until I took them out of the case.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello FourMD, thank you for this great score. We are very glad to hear you're enjoying the top-tier noise cancellation technology of the WF1000XM5 earbuds! We also really appreciate the feedback regarding the Speak-to-Chat feature, we'll surely take it in consideration. Thanks for choosing Sony! Sincerely, -Jenn.
- Pros mentioned:Battery life, Sound quality
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The noise camcelling works well, the battery is pretty solid, and it has a few other neat features that make it convenient.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SeanM!
We are really happy to hear that you’re enjoying the noise cancelling and solid battery life on your WF-1000XM5 earbuds.
These earbuds are also super easy to use and you can quickly switch between devices or control your music with just a tap. Thanks for letting us know, they were made to make everyday listening simple and enjoyable!
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As advertised, good sound quality, good fit. Would recommend and would buy again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Mstren,
Thank you for choosing Sony!
We're delighted to know that you're enjoying the WF1000XM5 earbuds and truly appreciate your recommendation. Your positive experience inspires us to keep providing high-quality products.
Best regards,
-Fred
- Pros mentioned:Fit, Sound quality
The best on the market!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The WF1000XM5 fit so much better and is much lighter than previous version. The sound is awesome, and I use them while I'm cutting grass. You cant beat the noise cancelling on these ear buds!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Hookman,
Thanks for the review and the 5-stars rating review! It is fantastic to hear that you are taking advantage of their top technology Noise Cancelling!
Thanks for choosing Sony, have a great day!
-DiegoV
- Pros mentioned:Comfort, Sound quality
Sony Earbuds - a worthy investment.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for something better than Apple earbuds, and these received the best reviews on various websites. Compared to Apple Airbuds Pro, the Sony earbuds sound much better, with deeper, richer sound. They are very comfortable for longer wear, and excellent for long, hands-free calls. My one complaint - it took me a while to notice the small R and L on each earbud, Overall, they are consistent with the top reviews and a great choice if you're looking to upgrade
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnthonyS, Amazing! You've definitely made a great choice! We are so happy to know about your satisfaction with the exceptional sound & call quality, very comfortable fit design, and long-lasting battery life of your WF-1000XM5 compared to another brand. We greatly appreciate your input with the design of the earbuds. Thank you very much for the perfect star rating and for choosing Sony! - Romeo
- Pros mentioned:Battery life, Fit, Sound quality
Pricey but worth it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice fit, I like the overall design and battery life. The noise cancelling is also very efffective.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ItzelA,
That's awesome! We're glad that you can listen to your favorite music comfortably. We're happy that you appreciate the battery life as well as the noise canceling capability of our WF1000XM5. Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Works for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremelly high quality sound. Able to get good seal for max ANC. Very comfotable to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your excellent review, ChevyL!
We are so pleased to hear how much you are enjoying your WF-1000XM5 earbuds. It's truly rewarding to know that you are experiencing the extremely high-quality sound and getting a great seal for the best possible noise canceling. We designed them to be both comfortable and powerful, so it brings us great satisfaction to know we've succeeded.
Thank you again for choosing Sony and for sharing your experience.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Battery life, Comfort, Sound quality
they just work!
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.-very comfortable to wear -great noise cancelation -long battery life -seamless connection between two devices
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Foslix, we appreciate your positive review! Hope you are enjoying our product. Thanks for choosing Sony. ~Earl