Customer Ratings & Reviews
- Model:
- WF1000XM5/S
- SKU:
- 10923359
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
to a friend
Smart earbuds with great sound
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a fan of customization and great sound. These earbuds are just that in a small package. They check all of the boxes for todays earbuds. Noise cancelling? Pass through audio? Adjustable EQ? Touch controls? Long battery life? Rechargeable case? Bass that rivals some over the ear headsets? AI driven personal EQ finder? All yes. Worth the investment to me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Q2theP, great! We're glad you like our product! Thanks for choosing Sony. ~Earl
Love them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and great fit. Love how easy it is to pair my device.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, AmyM!
We are so happy to hear that your WF-1000XM5 earbuds are delivering the great sound quality and comfortable fit we strive for. It’s also wonderful to know that the pairing process is quick and easy for you!
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
Best buds on earth for music quality.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I listen to music almost exclusively with quality planar magnetic headphones powered by a quality amp. These buds are the closest I've ever heard to that quality. No, they are not on par with high-end cans on a high-end amp, but they are the absolute best i've ever heard that are BT. Hard stop. These buds make any others look terrible. The noise canceling is the best I've ever used out of any product ever. that's the real HARD STOP. they are like having fire-arms protection in your ears when in a loud location (planes for me). They are not cheap, but the also provide quality that is not cheap. If you can afford them, get them. NEGATIVE PART- I don't like the "memory foam" . It just doesn't fit my specific ear well. I do use as 3rd party silicone insert. It reduces the quality of the sound damp, but fitting better mattered to me. Sound Quality - S Tier (for buds) - Build Quality - S Tier. Fit - B tier (for my head holes). But it's changeable. They have options in the box, i just favor silicone. --Overall - If you want music to sound as good as possible from an earbud - these are the best that exist.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AsherC!
Thanks for sharing your feedback with us! It is truly wonderful to know that the WF1000XM5 delivers the high end sound quality you’re used to and that the noise canceling stands out during your flights.
We also appreciate the note on the ear tips; while we include various sizes to help with the fit, it’s great that you found a third party solution that works for your ears.
We appreciate your business and thank you for choosing Sony earbuds!
Warm regards,
Estefany
Best you can buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The clear choice if you have the money rn best earbuds you can get noice cancelation is great i did prefer the airpod pro 2 noise cancelation but sound is excellent plus the ability to adjust it the tap feature is good but i prefer airpod 2 controls but the tap you get use to it. Excellent quality and you can charge the earbuds in the case, u get a bit longer use on the go with no power source I also like the fit of the foam tips it has from ssmall to large you'll find your size, they won't easily fall out.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome! We appreciate the positive feedback, FernandoR. We're happy to hear that you are enjoying your new Sony WF1000XM5 Wireless earbuds. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best truly wireless noise-cancelling performance on the market1. With a specially designed driver unit, for wide frequency production, deep bass and clear vocals, these headphones are designed to immerse you in a sound so good, it feels like you’re in the studio with your favorite artists. Thanks for choosing Sony! -Craig
Top Quality For Music, But Not For Calls
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding buds. My only gripe is the call quality wasn't as good as my Jabra Elite 10s and the app is clunky. The touch controls were also getting pressed by mistake when I'd have to adjust them from slowly falling out.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CourtlandB,
Thank you for your time writing this review. We're glad you like the amazing sound quality of your WF1000XM5. However, we're sorry if we did not meet your full expectations with the call quality and touch controls. Allow us to help make this a better experience.
If the size of the earbud tips does not match the size of your ear canals or the headset is not worn properly in your ears, tap operations or Speak-to-Chat speech detection may not work correctly, or you may not obtain the correct sound qualities, noise canceling effects, or call performance. For reference: If the size of the earbud tips does not match the size of your ear canals or the headset is not worn properly in your ears, tap operations or Speak-to-Chat speech detection may not work correctly, or you may not obtain the correct sound qualities, noise canceling effects, or call performance.
Your feedback is important to us as we work to meet and exceed your expectations. Thanks again for purchasing Sony! - Kris
Jammin
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are my second pair of headphones. They are incredibly comfortable, and the battery lasts for a considerable amount of time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AdanR,
We are thrilled to hear that your second pair of Sony earbuds is providing such incredible comfort and great battery life! We're glad they’re keeping you jammin'.
Thanks for choosing Sony.
Best regards,
Eliab
Best you can buy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best NC earbuds you can get. You can nod or shake your head to answer or not answer calls. Battery life is great, fast charging. Sound is remarkable for the size. Full EQ with the Sony app. Multipoint works perfectly. The touch controls kind of suck using volume but it is manageable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Devo, thanks for commenting! We're thrilled to hear about your satisfaction with the amazing noise canceling feature, fast charging, and exceptional sound quality of your WF-1000XM5. We truly appreciate your feedback with the touch control function of these headphones. Thank you so much for your purchase and for choosing the best brand, Sony! - Romeo
review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have a great sound quality like unlike any headphones or earbuds i've had especially with wireless headphones which have had issues in the past, long battery life and gracious connectivity only had issues with them like twice with connecting. The only complaint is I wish that they could get louder in volume because I like my music at a loud volume but otherwise they have served good so far.
I would recommend this to a friendGood headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are fabulous I work in the Landscaping and there's a lot of noise with the machines and I just put them on and it's like silence they work really well the battery is good and overall there are sweat resistance I had never had a problem and I swear a lot and they still work great product I will recommend for any that works in loud environments they will work
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for taking the time to share your experience, Carlosmandujano. We're thrilled to hear that the WF-1000XM5 earbuds are making a real difference for you, especially in such a challenging, noisy environment like landscaping. It's fantastic to know that the noise cancellation technology helps bring you silence even with heavy machinery around.
We really appreciate your feedback on battery life and sweat resistance. We designed the WF-1000XM5 with durability in mind, so it’s great to hear they’re holding up well for you even with frequent use and in tough conditions. Your recommendation means a lot, and we’re glad the earbuds meet your needs in loud environments.
Thanks again for your support and choosing Sony!
Best regards,
Gus
Sony Social Media Team
The one and only headphones you’ll ever need
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a firm AirPods user since 2016. I’ve had every gen and the pros as well. I made the switch to Sony very reluctantly but my little brother recommended them after I lost my AirPods. So I gave them a chance and WOW! They are truly amazing headphones. The ANC and Passthrough is phenomenal. Along with the customs sound profile they create for spatial and surround sounds I crazy. These will easily blow every other in ear headphones out of the water!! I will never be going back to apple for headphones. 10/10! Treat yourself and get these headphones. Your ears will thank you! It’s truly like youre hearing everything for the first time again. The rich quality and deep base is insane!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SaudF, Fantastic! We're thrilled to hear that you love the amazing sound quality and the impressive noise cancellation of your WH-1000XM5. We hope you enjoy the WF-1000XM5, not only as noise canceling music listening devices, but as communication tools. Thank you for choosing Sony! -Jess
Sony X Earbuds: A Dream for Audiophiles
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a devoted music lover and sound-adjusting audiophile, the Sony X earbuds are everything I could ask for. The sound quality is incredibly rich, with deep bass, clear mids, and sparkling highs that bring every track to life. But what truly sets them apart is the customizable EQ and sound immersion controls—perfect for tailoring the audio experience to your exact preferences. Whether it’s losing myself in a symphony, hip hop, gospel or fine-tuning the EQ for an acoustic set, these earbuds deliver unmatched precision and depth. Sony has crafted an audiophile’s dream with these earbuds, blending top-tier sound with effortless control.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NakeshiaRenee, Fantastic! Thank you for sharing your outstanding experience with the WF-1000XM5 earbuds. We are delighted to know that you are thoroughly impressed with their remarkable performance. We truly appreciate your perfect five-star review and your choice of Sony! - Romeo
Good Quality, Holding up after few months
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the product seems good. The quality is much better than cheaper earbuds, but with the price that should be expected. It feels very comfortable in the ear and the noise canceling is better than any other earbud. My only complaints are the transparency mode is pretty good, but not as seamless as I think it could be, the app is a little confusing, and setting up the Google Assistant to it is annoying, and the tracking is alright (there's no tracking on the case itself)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, LoganT,
Thank you for the review and the 5-stars rating! Every comment really matter to us, as Sony strives to deliver the best quality products. We are glad to hear that sound quality has been up to your needs. In case the app is a little confusing, we'll provide a link for you to take a look and find more information of the Sound Connect app and all the features and how to use them to take advantage of all the functions of your Earbuds: https://helpguide.sony.net/mdr/2963/v1/en/index.html
We hope you find this information helpful, thanks for choosing Sony, have a great day!
-DiegoV
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these as my workout earbuds after considering a few options. The sound quality is excellent and noise cancelling is competitive with my Sony XM4 over ear headphones. Ambient noise detection is a bit odd, picking up a lot of weight room noises that probably aren’t that useful. My biggest concern was that they would fall out mid-lift, but that has not been a problem yet!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your thorough feedback on the WF-1000XM5, CPreview. We're delighted to hear that you’re enjoying the excellent sound quality and competitive noise cancellation, especially compared to your Sony XM4 over-ear headphones. It's also great to know the earbuds are providing a secure fit during your workouts.
Regarding your experience with ambient noise detection: this feature is designed to allow important environmental sounds through for safety and situational awareness, especially during activities like workouts. Depending on your surroundings, some gym noises may be emphasized more than expected. You can customize the level of ambient sound and adjust adaptive features in the Sony Headphones Connect app, which might help tailor the experience to your preference. Your observation is valuable, and we’ll share it with our development team for future improvements.
If you have further questions or need assistance adjusting the settings, our support team is always here to help. Thank you for choosing Sony!
Best regards,
Gus
Sony Social Media Team
Great earbuds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been looking at the ear buds for a while. I am happy I finally got them, the fit is great and I love the sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello NickB,
Thank you for choosing Sony!
We’re honored to hear that you’re enjoying the WF-1000XM5 earbuds. It’s wonderful to know the fit feels great and the sound quality enhances your listening experience. Your decision to finally get them and your positive feedback truly motivate us to keep delivering exceptional products.
Best regards,
-Fred
ANC perfect for condtruction.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable, sound is great. I do construction and the ANC works amazing for loud tools like a concrete saw or jackhammer. And I can hear my audio books just fine while operating them. They get me through a 10 hour shift. Have to keep my phone very close is the only down side I've noticed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChrisK,
Thanks for this fantastic and detailed review! We're thrilled to hear the WF-1000XM5 earbuds are a perfect fit for you and It’s great you're enjoying their comfortable design!
Thanks for mentioning the Active Noise Cancellation works so amazingly well in such a demanding environment with loud tools!
We appreciate you bringing up your feedback on the Bluetooth range. As you know, the connection can sometimes be affected by a number of factors, including physical objects and other devices in the area.
Thank you again for your valuable review and for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
Good earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them, they work really well. Great color. Great sound, comfortable fit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dmr25!
Thanks so much for the great review and for sharing your experience with us.
We are excited to hear that your new WF-1000XM5 earbuds are a hit and that you're loving the color and comfortable fit. It’s wonderful to know they are working out so well for your daily listening!
We appreciate you choosing Sony!
Best regards,
Estefany
Perfect earbuds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve always liked the quality of Sony headphones and earbuds. What i also like about these are the controls so you can turn volume up and down, skip a track or rewind, answer or decline a call. So it gives you a hands free and wireless experience with great battery life and sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Scott,
Thank you for your fantastic 5-star review! We are thrilled to hear that you have always liked the quality of our products and that the WF-1000XM5 earbuds have met your high expectations. It's great that you're enjoying the convenient and intuitive touch controls, which provide a seamless, hands-free experience. We're also glad you highlighted the great battery life and excellent sound quality. We designed these earbuds to be a perfect blend of advanced technology and user-friendly features.
Thanks for choosing Sony, have a wonderful day!
DiegoV
Great Ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Ear buds, Great noise cancelling. Comfortable fit. Great battery life. Effortlessly pairs with my devices. Excellent sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Arthur, Awesome! We are so glad to hear that you are happy with your new WF-1000XM5! Thank you for choosing Sony! -Carl
Sony WF1000XM5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.impressive sound quality, good noise cancellation, and overall performance, comfortable fit and long battery life,. The touch controls and adaptive sound control also add to the convenience and customization options. Overall, the Sony WF-1000XM5 it”s a good choice for high-quality true wireless earbuds with advanced features.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarioG,
Fabulous! Thank you very much for sharing your awesome experience with your WF-1000XM5. We are truly delighted to know that you are satisfied with its amazing quality, great features, and superb performance. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-cancelling performance on the market. Real-time audio processors and high-performance mics power the specially designed driver unit, for wide frequency reproduction, deep bass and clear vocals. They are designed to immerse you in a sound so good, it feels like you’re in the studio with your favorite artists. The WF-1000XM5 headphones raise the bar for distraction-free listening and clarity.
Thank you so much for your purchase and for choosing Sony!
- Romeo
Comfortable, reliable, good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have other noise cancelling headphones that I use when I want to block out more noise, but these are great when working at home or a cafe. They're easy to care, work wonderfully, and have surprisingly good audio quality. I can keep them in for long stretches of time without having them feel uncomfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello CarlosP,
Thank you for choosing Sony!
We couldn't be more pleased to learn that you're enjoying your WF1000XM5 earbuds! It’s fantastic to know that they provide the comfort and audio quality you need while working at home or in a café. We appreciate your feedback on their ease of care and long-lasting comfort. Thank you for sharing your experience with us!
Best regards,
-Fred