Customer Ratings & Reviews
- Model:
- WF1000XM5/P
- SKU:
- 10864253
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
- Pros mentioned:Sound quality
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and good for Sony better than apple…. Happy
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the great review, Bwired!
We are delighted to hear you are happy with the WF-1000XM5 earbuds, and especially thrilled that you find them to have great sound and be better than the competition!
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Love Love
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely great Sound quality!! Amazing noise cancelation ability. Only downfall for me is the are bulky.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JAMIA!
Thank you for your feedback on the WF-1000XM5 earbuds! We are thrilled to hear that you appreciate the exceptional sound quality and impressive noise cancellation features. We also appreciate your input regarding the bulkiness of the product, as customer insights help us enhance our designs.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
XM5 review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slightly uncomfortable but great sound, and they do feel very light
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mordakye, We're glad you like your new headphones. Enjoy and thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Best earbuds.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound with good fit. I would recommend and biy again. Best earbuds I've ever used.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for commenting, Markulas!
We are truly happy to hear your satisfaction with the exceptional sound quality, very comfortable fit design, and superb performance of your WF-1000XM5. We greatly appreciate your recommendation!
The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-cancelling performance on the market. Real-time audio processors and high-performance mics power the specially designed driver unit, for wide frequency reproduction, deep bass and clear vocals. They are designed to immerse you in a sound so good, it feels like you’re in the studio with your favorite artists. The WF-1000XM5 headphones raise the bar for distraction-free listening and clarity.
Thank you so much for the perfect star review and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Amazing headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones. Good sound and fit comfortable in ear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tyler, thanks for commenting! We're happy to learn about your satisfaction with the amazing sound quality and very comfortable fit design of your WF1000XM5. Thank you very much for your purchase and for choosing the best brand, Sony! - Romeo
They are smaller than You might think !!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EveryThing about these WF1000xm5's is very well done. There is no option, tweaking, or setting that was not appreciated !!! Only one slight issue: They are way smaller than You would think. Easy to drop when handling them in and out, of your ears or the charging case. I repeat: EveryThing else about these Buds is Industry Leading and ahead of the competition. Just go ahead and purchase them, You will not be sorry.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MindBinder369!
It is fantastic to know that you're so happy with the WF-1000XM5 headphones.
We put a lot of work into the details, so hearing you say that everything is "very well done" and that they're "Industry Leading and ahead of the competition" really makes our day.
We know the size can be a little tricky, so thanks for sharing that insight.
We truly appreciate you taking the time to share your thoughts and for the amazing recommendation!
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Best buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great! Sound amazing with great noise cancelling. fits well with my ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RoyW, Fantastic! We're very happy to hear that you like the great sound quality, top notch noise cancellation, and excellent fit of your Sony WF1000XM5. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Sony WF1000XM5 Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancelling and sound quality. The software app could use some work though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JakobC,
We highly appreciate the feedback! We're so glad you're enjoying the noise cancelling feature and sound quality of the WF1000XM5. We'll pass your note about the app along to the team,
Thanks for choosing Sony.
-Aldair
- Pros mentioned:Sound quality
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound and sound canceling. The price was fair as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for your feedback on the WF-1000XM5, JacobR! We’re delighted that you’re enjoying the sound quality and noise cancelling features—those are two aspects we’ve worked hard to perfect for our users. It’s great to hear that you found the price fair as well. Your satisfaction means a lot to us, and your comments will inspire our team to keep delivering the best possible experience. If you have any questions or want to share more about your experience, we’re always here to listen!
Thank you once again for your valuable input and choosing us!
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Sound quality
Great earbuds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything from the noise cancelling to the sound quality and the bass are amazing and definitely game changers, totally worth buying for the price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cristian95f,
Perfect! We're glad that you are enjoying the noise canceling function and sound quality of the headphones. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Best earbuds 2024
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound and very comfortable, really recommended
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RicardoR, awesome! We're glad you like the sound quality and comfort of your new earbuds! Thanks for choosing Sony. ~Earl
Sony WF-1000XM5 Earbuds are great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these Earbuds. I tried another brand first but then once I tried these I looked now further. Great features and the noise canceling is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, MichaelS!
We are absolutely thrilled to hear that the search is over and you found exactly what you were looking for with the WF-1000XM5. It’s wonderful to know that our noise-canceling technology and feature set stood out even after trying other brands. We’re so glad you’re enjoying the premium Sony experience. Thank you for choosing us!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Best sounding but not the best fitting
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly i love Sony and have been a fan of there products for well over 10 years, these are by far the best sounding earbuds ive had since the galaxy buds pro. Idk if its just the way my ears are but for some reason the right earbud doesn't stay in as much as my left one does.
I would recommend this to a friend - Pros mentioned:Sound quality
Pretty good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were a bit pricey, but definitely worth it! These sound wayyyyy better than my old Sonys.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LuffymanYT,
We're excited to hear that the Sony WF-1000XM5 headphones were a worthwhile investment for you and that the sound quality is a major upgrade from your previous pair.
Your feedback is truly appreciated. Thank you for choosing Sony!
Best regards,
Dominick
- Pros mentioned:Sound quality
perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.beautiful sound quality with excellent noise cancellation even in a warehouse with party speakers
I would recommend this to a friendBrand response from SonyListens
Posted .Hello QN710,
Thank you for choosing Sony!
It makes us really happy to hear that you're enjoying the beautiful sound quality and excellent noise cancellation of your WF1000XM5 earbuds, especially in a loud environment. We appreciate you taking the time to share your experience.
Best regards,
-Fred
- Pros mentioned:Sound quality
Great Sony Earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Another Great Sony earbuds! Premium sound you can taylor to your sound preferences.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, DanPC.
We are so pleased to hear that you are enjoying the premium sound of your new WF-1000XM5 earbuds. It's truly rewarding to know that you are taking advantage of the customization options to tailor the sound to your preferences. We designed these earbuds to deliver a personalized and exceptional listening experience, and it's great to know we've succeeded.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Sony
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound, I can only be unsatisfied with one, they are too slippery and you can drop when pulling out, besides, they sit very well in the ears and are comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marek, thank you for your great review! We're so glad to hear you're enjoying the excellent sound quality and the comfortable, secure fit of the Sony - WF1000XM5. We also appreciate you sharing your feedback about the earbuds feeling a bit slippery, we understand how important handling is, and will be sure to pass your comments along to our development team. Thank you for choosing Sony, and enjoy the music! Regards, - Dominick
- Pros mentioned:Sound quality
Great Sony Ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There’s a lot of great technology built into these ear buds. Tap one to start and stop. Tap the other to switch from noise canceling to ambient sound. Wonderful sound quality and decent noise canceling. Not as good as over the ear headphones but good for earbuds. Main complaint is they don’t stay in your ears very well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SpicyChorizo, we're glad you are enjoying your new earbuds. We're sorry to hear that you have an issue with the fit of your Sony unit. You can change the earbud tips to ones that fit more snugly in your ears. When changing the earbud tips, try the earbud tip sizes in order from the larger ones to the smaller ones. The most suitable size of the earbud tips for left and right ears may be different. Please check this link for more details:
https://helpguide.sony.net/mdr/2963/v1/en/contents/TP1000778771.html?search=wearing
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Sony Wf-1000xm5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony Wf-1000's are great the ambient sound/noise canceling is the best available and huge sound and bass upgrade compared to the Sony xm4's. U can listen to anything anytime anywhere while still being able to interact with the world around you. I highly recommend to anyone who works in a loud environment like myself to people who live with normal noise decimals on a daily basis these things are absolutely amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .That's great to hear, Jtcook! We're glad that you are impressed with the new Sony XM5 Wireless earbuds. The WF1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony! -Craig
- Pros mentioned:Sound quality
sony buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great earbuds that work excellent in noise cancelling
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Kitt,
Thank you for choosing Sony!
We're beyond pleased to hear that you're enjoying your WF-1000XM5 earbuds! It's great to know the noise cancelling has made such a positive impression and is working excellently for you. It’s rewarding to hear that our product has positively impacted your experience.
Best regards,
-Fred