Customer Ratings & Reviews
- Model:
- WF1000XM5/P
- SKU:
- 10888140
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
- Pros mentioned:Sound quality
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these earbuds!!! Sound quality is amazing. Very happy with this purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JenniferS!
We are delighted to hear you're loving your new WF-1000XM5 earbuds. The amazing sound quality is a big part of what makes them so special and we’re glad you're happy with your purchase.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Great Sound
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic sound and the canceling is strong. Would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AaronT,
Thank you for choosing Sony!
It brings us great joy to hear that you’re enjoying the fantastic sound and powerful noise canceling of the WF1000XM5 earbuds. Knowing you would recommend them means so much to us, and we’re honored to provide a listening experience that enhances your everyday moments.
Best regards,
-Fred
- Pros mentioned:Sound quality
Amazing Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing features, great sound quality, long lasting battery life
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alex, we're glad you like the sound quality and battery of our product! Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
I've tried a number and these are my favorite.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the previous model and liked those and these simply improved on a great set. I tried the Bose and disagree with those who say the ANC is better on Bose. I think the foam earpads add passive NC that puts this above other options including the Google Buds Pro with added foam pads. Sound quality is the best. I get feedback that the mic isnt the best but i live in NYC where noise is everywhere and everyone complains regardless of what earbuds im on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jeff,
Awesome! Thanks for the feedback and wea re truly delighted to hear that you are very pleased with the audio quality and ANC capability of our Sony WF1000XM5. The WF1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Better Sound than Bose!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smaller than the original with no sound sacrifice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AmandaC,
Fabulous! We're delighted to hear that you are having a great time with the superb sound quality of your WF1000XM5 earbuds. Your satisfaction with our product means a lot to us. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
sony buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great earbuds that work excellent in noise cancelling
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Kitt,
Thank you for choosing Sony!
We're beyond pleased to hear that you're enjoying your WF-1000XM5 earbuds! It's great to know the noise cancelling has made such a positive impression and is working excellently for you. It’s rewarding to hear that our product has positively impacted your experience.
Best regards,
-Fred
- Pros mentioned:Sound quality
Great Quality Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these to use under a flight helmet as extra noise canceling and for music. Having bought the over ear version about a year ago I was not surprised that they are a great headphone and have really good all around sound. The noise canceling is also really good considering they are not over the ear, something i would have to chaulk up to the foam like padding they have instead of rubber. 100% would recomend this product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cdorey,
Awesome! We're glad to hear that you like the sound quality and noise canceling of the headphones. We appreciate the recommendation and thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Fantastic Sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and ANC. Out of the box foam tips have great isolation, but may be a bit rough on the ears. I would recommend at set of Comply Foam tips for comfort.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bradly,
Thanks for sharing your review and experience with the WF-1000XM5. We're glad that you like the sound quality and noise canceling function of the headphones. Your feedback about its comfort is greatly appreciated. For optimum fit and comfort, make sure that you are wearing the headphones properly. You may find this link helpful:
https://helpguide.sony.net/mdr/2963/v1/en/contents/TP1000778771.html
The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music
In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Excellent sound quality.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality, it is well balanced all around. However, the app is very complicated to navigate! It has way too many features. The worst part about the the design is the shiny material that they use for the earbuds. It is very slippery when you try to remove them from the case and even harder when you try to remove them from your ears. I really hate that part.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alex,
We're truly delighted that you are enjoying the superb audio quality of your WF-1000XM5. We're sorry you've been running into difficulty using the Headphones Connect app and you find the glossy texture make them harder to remove from the charging case. The WF-1000XM5 earbuds feature an improved, glossy texture and more luxurious feel that fit comfortably in your ears while keeping out external sounds. By downsizing the earbud body and optimizing the placement of the components, the earbud is now approximately 25% smaller and 20% lighter than the WF-1000XM4.
For more on "Benefits for using Sony | Headphones Connect app", please refer to this link.
https://helpguide.sony.net/mdr/2963/v1/en/contents/TP1000781980.html
Thank you for sharing this feedback and for choosing Sony! -Jess
- Pros mentioned:Sound quality
Amazing sound quality, issues with ambient control
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony XM5 earbuds have the best quality sounds from any wireless earbud to find their way into my ear canals. Out of the box, I've had issues with the ambient sound control, something I really appreciate in public spaces. Concurrent updates to the earbuds seem to have improved the issue, but it is one note worthy of discussing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Heytel,
Thanks for sharing your review and experience with the WF1000XM5. We're glad that you like the sound quality and fit of the headphones. Your feedback about the ambient sound control is greatly appreciated. If you are still experiencing the issue, please email us at socialsupport@am.sony.com with the following details so we can help you out:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
-Ralph
- Pros mentioned:Sound quality
Very fine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good noise cancelling for my flight home. Fantastic sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WoofGrrrr,
Thanks for sharing your experience with us! We are really happy to hear that the WF-1000XM5 earbuds helped make your flight home more enjoyable. It's great to know that the noise-cancelling was effective for you.
We appreciate you choosing Sony!
Best regards,
Estefany
Sony
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound, I can only be unsatisfied with one, they are too slippery and you can drop when pulling out, besides, they sit very well in the ears and are comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marek, thank you for your great review! We're so glad to hear you're enjoying the excellent sound quality and the comfortable, secure fit of the Sony - WF1000XM5. We also appreciate you sharing your feedback about the earbuds feeling a bit slippery, we understand how important handling is, and will be sure to pass your comments along to our development team. Thank you for choosing Sony, and enjoy the music! Regards, - Dominick
- Pros mentioned:Sound quality
Superb product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable, solid battery life, and in my opinion a much richer sound than Apple’s competing in-ear devices.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarkN,
Great! We're glad that you like the comfort, battery life, and sound quality of the headphones. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Sony WF1000XM5 Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancelling and sound quality. The software app could use some work though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JakobC,
We highly appreciate the feedback! We're so glad you're enjoying the noise cancelling feature and sound quality of the WF1000XM5. We'll pass your note about the app along to the team,
Thanks for choosing Sony.
-Aldair
- Pros mentioned:Sound quality
Great sound quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds sound great and are comfortable in my ears, especially on long walks.
I would recommend this to a friendBrand response from SonyListens
Posted .HI JohnH, We are glad that you now have a comfortable wireless earbuds with great sound quality on your long walks. Thank you for your feedback and for choosing Sony. Enjoy! Vincent
Buy them!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work and sound great! Worth buying! I am so glad I made this purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MariaT!
It is truly wonderful to know that you are so happy with your purchase of the WF-1000XM5! We are glad they are working out so well for you.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Awesome highly recommend
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio quality great noise canceling great durability great would buy again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tfau,
We are so glad to hear you're enjoying the WF-1000XM5 earbuds! It's fantastic to know that the audio quality, noise cancellation, and durability are hitting the mark for you. We appreciate you taking the time to share your positive experience.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sounds and good quality. The best earbuds I ever purchased. Quick to charge, slim, light and looks great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Scionze, we appreciate your wonderful review of our product! We're glad you are enjoying the sound quality of the WF1000XM5. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
sony wf 1000xm5 Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like Sony products very much the earbuds are very comfortable and noise canceling is perfect love this product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dino,
Perfect! We're glad that you are enjoying the comfort and noise canceling function of the headphones. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Best earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For me these are way better than the air pods and these just sound way better and they are more comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kiethlee,
That's awesome! We are really thrilled to hear your satisfaction with the amazing sound quality and very comfortable fit design of your WF-1000XM5. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-cancelling performance on the market. Real-time audio processors and high-performance mics power the specially designed driver unit, for wide frequency reproduction, deep bass and clear vocals. They are designed to immerse you in a sound so good, it feels like you’re in the studio with your favorite artists. The WF-1000XM5 headphones raise the bar for distraction-free listening and clarity.
Thank you very much for the perfect star review and for choosing Sony!
- Romeo