Customer Ratings & Reviews
- Model:
- WH1000XM5/S
- SKU:
- 10888158
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones, highlighting the great sound quality, comfort, and long battery life. Many appreciate the lightweight feel, good bass, snug fit, and sleek design. Some customers mention the lack of foldability, the relatively high price, and occasional connectivity issues, while others feel the volume could be louder.
This summary was generated by AI based on customer reviews.
Carlos
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent earphones nice sound and nice contrast very good presentation
I would recommend this to a friendBrand response from SonyListens
Posted .Hello CarlosG,
Thank you for choosing Sony!
It’s a true pleasure to hear that you appreciate the sound quality and presentation of the WH-1000XM5 headphones. Your recognition of these features encourages us to continue delivering products that combine exceptional audio performance with thoughtful design.
Best regards,
-Fred
- Pros mentioned:Sound quality, Weight
Love them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound quality on these and since they're pretty light they're comfortable to wear for long periods of time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarieD, That's wonderful! We're thrilled to hear that you like the headphones. This headphone is a perfect travel buddy! The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Craig
- Pros mentioned:Sound quality
These headphones have no competition.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The audio quality is superb. You think your airpod pros are nice? Put these on and you will want throw your cute earbuds in the food disposal. Whats most impressive about these headphones is the voice isolation feature when on phone calls. You can be in a car with loud music on the phone, and the person on the other end of the line will only hear your voice. The technology is so good it makes everyone else look bad. It doesnt make sense
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoesReviews, thank you for your input. We're glad that you are enjoying the audio quality of your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality, Weight
Excellent Father’s Day gift
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound and light weight! We are using it daily both work and pleasure. The charging time is quick!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AhmetO,
We appreciate the 5-star rating and we're glad to hear that you like the sound quality, light weight design and battery performance of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Excellent noise cancellation and better mic vs XM4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelling is excellent. I use these to sleep at night because of extremely noisey neighbors upstairs. I've regained my sanity! Also, the mic when speaking to someone over the phone really isolates your voice and they do not hear background noise. While walking outside, I had a conversation and the person on the other end could not hear the dogs barking (loudly) in the background. Definite improvement from the XM4 headphones. The only thing that I'm not crazy about is that they do not fold.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 73angelD, we're glad you are enjoying our industry-leading noise canceling headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing SONY. ~Earl
- Pros mentioned:Battery life
Better than Bose!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones! They seemed a bit complicated but in actuality really easy to use. Quick to charge and has lasted me two whole days without recharging it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Jayded,
We are thrilled to hear that you are enjoying your Sony WH-1000XM5 . This unit also includes an excellent sound quality, superior noise-canceling, and a comfortable design, making them a strong choice for audiophiles.
Thank you for choosing Sony!
-Fred
- Pros mentioned:Sound quality
Better Evolution in XMS
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better AI ajustment compared to the former version and more fashable disign.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Enri,
Great! We're thrilled that you like the Auto NC Optimizer and design of the headphones. Thank you for choosing Sony!
-Ralph
Sony - WH-1000XM5 Wireless Noise-Canceling Over-th
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got these for my son and they are really great. I just ordered the XM5 instead of the XM6.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, MichealS!
We are so glad to hear your son is enjoying his new headphones! While the WH-1000XM6 is our latest release, the WH-1000XM5 continues to be an incredible performer and is widely loved for its comfort and powerful noise cancellation. It’s a fantastic choice that he’s sure to get plenty of use out of!
Thank you for choosing Sony for such a great gift.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality and noise cancellation! Bought them because I fly a lot for work and they’re great for blocking out all the noise in airports and on the plane. Highly recommend, if you have extra money laying around.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LuisJ, Thank you for the awesome review! We're glad you like the excellent noise canceling feature of your Sony WH1000XM5 and it's great to hear that it blocks out all the noise in airports and on the plane. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort
Amazing sounds and comfortable.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm about 2 weekish in wearing these as my daily set. I've have the new gen airpods pro's and a fresh new pair of wf1000xm4 from sony as a replacement. After having all tried them all, these hand downs are my favorite and hard to put down once there on. Earbuds are cool when needed especially workingout but man these are just great for working from home and just lounging. Get them if you CAN!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi scum4clout, This is great! Your feedback is greatly appreciated and we're very happy to hear that you are enjoying your new headphones. Thank you for choosing Sony!
- Pros mentioned:Battery life, Sound quality
Worth the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal, loved the sound quality, my favorite thing is the battery life it is actually insane
I would recommend this to a friendBrand response from SonyListens
Posted .HI ChloeH, Awesome! We're glad that you love the sound, and battery life. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort
good confortable headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good and especially confortable to wear, i used to wear beats headphone that hurts my era after a while
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Leoyw, we're immensely pleased to hear you're enjoying the astonishing sound quality, and comfortable design of the Sony - WH1000XM5. We truly appreciate you being part of the Sony family and hope you're loving every minute with your new headphones! Best regards, -Dominick
- Pros mentioned:Comfort, Sound quality
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value the sound quality is great and they are very easy to use and comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidG, Amazing! We're thrilled to hear that you like the sound quality, comfort, and ease of use. Your feedback is greatly appreciated. Thank you for choosing Sony. Erin
Headphone
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the noise canceling when I'm at the gym. Fits comfortably and light weight.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, LoriN!
We’re so glad to hear that the noise canceling on your WH-1000XM5 is helping you stay in the zone at the gym! It’s great to know that the lightweight design and comfortable fit are making your workouts even better. We designed these to provide an immersive escape no matter where you are, and we're thrilled they are working out so well for you.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Bass, Sound quality
First time user for mx5s
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these i use to be a bose loyal fan but these mx5 are superb, bass and quality of the music is wonderful also i also use the Sony WF 1000mx4 now I am a loyal Sony customer
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Deadpool, Awesome! Glad to hear that you are happy with your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort
Comfortable headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfortable headphones that are easy to use with the app. They are soundproof pretty well! Recommend for anyone looking to buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lynda,
Thank you so much for your positive feedback! We're thrilled to hear that you're enjoying the WH-1000XM5 headphones and finding them comfortable and user-friendly. We truly appreciate your recommendation!
With our WH-1000XM5 you can enjoy High-Resolution Audio playback, ensuring high-quality sound.
Thanks for choosing Sony!
Best regards,
- Stephanie
- Pros mentioned:Sound quality
Perfect Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these for work, I make phone calls constantly throughout the day. I compared them with Bose 700s that my co-worker tried swearing up & down was better. Of the 2, yes the Bose are better at music wuality honestly, but for phone calls… Sony all day! Perfect sound quality in and going out, and i even made a call once while vacuuming and the person on the phone with me could not hear my very loud vacuum at all!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chris, Great! We're thrilled to hear that you are enjoying your headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Battery life, Sound quality
Noise canceling headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is very nice, and the battery lasts a long time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Elking We're glad that you're enjoying the sound and battery life, Thank you for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Very happy customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product for conference calls. Comfortable, excellent noise cancellation and exceptional audio quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ToddG,
We appreciate the 5-star rating and we're glad to hear that you like the comfortable design, noise canceling and sound quality of the TV. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-David
- Pros mentioned:Battery life, Comfort
Best headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing these headphones are so comfortable and last so long
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Halima, Thank you for the positive review! We're glad you like the comfortable fit and excellent battery life of your Sony WH1000XM5. Thanks for choosing Sony! -Sam