Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver

Model: WH1000XM5/S
SKU: 6505728
Sold byBest Buy

Customers are saying

Customers commend the impeccable sound quality and exceptional comfort of these headphones, which are frequently praised for their lightweight design and impressive battery life. While users appreciate the sleek aesthetic and snug fit, some note that the product could be improved in terms of portability and price. Additionally, while the active noise cancellation is generally well-regarded, a few users expressed concerns regarding connectivity stability and maximum volume levels.

Generated by AI based on customer reviews.
Features
  • Industry-leading Noise Cancellation

    From airplane noise to people’s voices, our WH-1000XM5 wireless headphones with multiple microphone noise Cancelling keep out more high and mid frequency sounds than ever.

  • Magnificent sound, engineered to perfection

    The light and rigid precision-engineered driver unit improves high frequency sensitivity for more natural sound quality.

  • Crystal clear hands-free calling

    With Precise Voice Pickup Technology and advanced audio signal processing, the person on the other end of the call will hear your voice clearly, even when you are in noisy situations.

  • All day power and quick charging

    With up to 30 hours of battery life, you’ll have enough power even for long trips. If you need to charge in a hurry, you can get 3 hours' worth of charge after just 3 minutes with an additional USB-PD compatible AC adapter.

  • All day comfort with an elegant design

    These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds.

  • Multipoint connection

    For total convenience, these Bluetooth headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically.

  • Speak to Chat

    As soon as you start a conversation, Speak-to-Chat automatically stops your music and lets in ambient sound – handy if you want to keep your headphones on or talk hands-free.

  • Collapsible case saves space

    Carry your headphones effortlessly in the redesigned case.

  • Instant pause. Instant play.

    Just take the headphones off and the music stops – a capacitive sensor knows when you are wearing them. It also helps improve detection accuracy and design. Put the headphones back on and the music starts again.

See all features
Specifications
  • Noise Cancelling (Active)
    Yes
    Connection Type
    Wireless
    Wireless Connectivity
    Bluetooth
    True Wireless
    No
    Maximum Wireless Range
    32.81 feet
    Water Resistant
    No
Sponsored

Reviews

Customers are sayingCustomers commend the impeccable sound quality and exceptional comfort of these headphones, which are frequently praised for their lightweight design and impressive battery life. While users appreciate the sleek aesthetic and snug fit, some note that the product could be improved in terms of portability and price. Additionally, while the active noise cancellation is generally well-regarded, a few users expressed concerns regarding connectivity stability and maximum volume levels.
This summary was generated by AI based on customer reviews.
  • Sound Quality (4761)
  • Comfort (1553)
  • Battery Life (924)
  • Weight (401)
  • Bass (157)
  • Portability (103)
  • Price (83)
  • Connectivity (61)
  • Volume (39)
  • Water Resistance (30)

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 5 out of 5 stars

    A Small Improvement Makes for a HUGE Difference!!

    I have had many headphones. I have had predecessors to these (both XM3 and XM4s) and i have had/still have multiple of the largest competitors. Recently I have been daily driving for work and leasure the Surface Headphones 2+ which I love (Seriously the ANC on these things are better than any of my others by a landslide, too bad their sound quality isnt as good). So of course being headphone obsessed, I was sooo happy to hear the XM5s were coming and been reading up and prepping for today!! Had to drive 8 miles to a store partway across town to get the "white" pair but I got them! And I am not disappointed. Let's get into it! Pros: - Extremely light. Seriously these things just melt into your head. I would have had this review done hours ago BUT ended up listening to these for 6 hours because i just lost track of time and was wisked away in auditory bliss! Clamping force is super light though so not ideal for any as many action based activities. - Easy to set up/pair. Out of the box all I did was turn them on and they popped up to pair with my Samsung S22 Ultra. Set up was easy with configuration taking about 15 mins to set my button maps, Google Assistant, 360 Audio, enable LDAC, and pick a decent EQ preset to start with (Im a "bright" fan dialed down 4 notches with a little amp in the upper mids for my Sonys). All up took about 40 mins to get them completely to my prefered settings with a few tweeks here and there throughout the listening period. -Long battery life. All up i used 18% today in over 6 hours. Then when I threw them on to charge they took less than an hour to top out!! INCREDIBLE battery which is no shock from Sony. - Color/texture is gorgeous. As some reviews reported the "white" is more like a "Stone Creme" with some speckling to it. They have a matte finish and since people had reviewed saying the black smudged really easy I got white which really doesnt (plus i already had the denim blue XM4s and wanted these to really look different). -Packaging/quality. Everything is "classy" i dont know why people say these feel "cheaper". Plastic is used in headphones for a reason. Take it from someone who used to daily drive all metal Dr. Dre Detox Edition Pros (it was a different time ya'll lets move past it), you dont want that much weight and clamp force when doing 6,8, or 10 hours of listening in a day. These shave weight while staying sophisticated. I like it. - Sound quality. These things are SOOOO punchy i love it! That Carbon 30mm driver really is putting in work and its great at what it does. Less boom than the XM4s, much tighter "poppy" flavor to the bass notes (seriously go pull up Billie Jean - MJ with these and you'll see what i mean). Just very adaptable sound profile that really bring well mastered music to life! Don't believe me? Throw on "Reckoner"-Radiohead, or any "Off the Wall" - MJ track and have your jaw dropped!! Like your in the studio. Cons: - Pricey. This being the most expensive XM line item is hard to swallow. Are they worth it. I feel like yes. They bring more to the table than my Bose 700 for the same price. But still, price creep is present and could price these out of range for target customers who would love them. That's ok though, wait for black friday when the hit $349 or dare I say $329 then snag you a pair. - Portability. If you've looked into these you know this complaint. They don't fold in so harder to transport. Not really a major issue but noteworthy. Moving on... - ANC. It may just be how spoiled i have got with my Surface Headphones but i was slightly underwhelmed by the ANC. With my Surface Headphones i can snap right in front of my face at high-medium volume and not hear a peep. These i could snap at almost out stretched arm and still hear it at similar volume very clearly. Not too worried though as Sony is great at improving via firmware updates; but for launch day I'm a bit disappointed considering how much they hyped up how much they had improved. Still does the job just want more. - Included "charge cable".....seriously Sony.....its like 4 inches.....wire is not that expensive. I know you kept it short so it better fit in the magnetic case pocket but seriously what charger/situation is that gonna work with unless with a pc port or a table top usb hub. Do better for $400. - App. The app is very buggy right now. Setting up Google assistant it crashed twice and hung during registration at the start. Again this is day one stuff so you HAVE to expect that things like that aren't gonna be perfect and will improve but want to inform potential buyers so they are bummed by it. - LDAC unavailable for dual device mode. This isn't really a con, just a hope. In order to have dual device pairing LDAC is disabled. Im assuming it is due to bandwidth limitations caused by dual stream splitting the avaiable bandwidth but sucks having to enable it every time i go back to single mode. At least make it so they remember i had it on before dual device mode and have it automatically turn on. With that, we're done with the major stuff. I hughly recommend these. They are so light, comfortable, and sound amazing. If you're coming from the XM4s I can't say that they are necessarily an "upgrade" but more just a variant. The sound is just different enough to give a different experience, and honestly i think it makes these an even better all arounder than the XM4s were. Most of the issues will be patched in the coming weeks, and then these will be slayers!! They are definately gonna be daily driven with me for the next few months to put them through their paces. I would have loved to see aptX for PC and something like Team Certification given the events that have occured in business/workplace since the XM4 that i could use in my work, but that was prolly wishful thinking. Overall strong 5/5 and so happy to finally have them in my hands. But ultimately everyone's preferences will impact their thoughts on them so get out there, get yours and decide for yourself. Happy listening.

    Posted by Shanedor90

  • Rated 5 out of 5 stars

    Sony’s Best Noise Cancelling Headphones Yet

    Sony has been at the top of the line for years now when it comes to Noise Cancelling Headphones, and their latest addition continues that tradition. So far my experience with the WH-1000XM5 have been excellent! UNBOXING & SETUP: - Sony has really impressed me this time around with their minimalist packaging and unboxing. Its a subtle thing but its just nice that everything is recyclable and it does not come with a bunch of extra packaging, twist ties, and plastic wrap. - Once you take them out of the carrying case, they are essentially ready to use! Just connect them to your phone / tablet / computer and you are ready to go! - Sony recommends downloading their Sony Headphone App as well, which is definitely useful. Especially since it downloads any software updates needed for the headphones in the future. PROS: - I absolutely love the refreshed design on these! The XM3 / XM4 had the same design which was fine, but the XM5’s really have a more modern sleek look to them that are a big upgrade. - I was very impressed with how light these are and how comfortable they are! Sony opted for more of a plastic feel to keep them lighter, but I don’t think it makes them feel cheap. I think it was the right choice to make to keep all day comfort in mind as well as portability. - On that note, I wore these for a long time and they were comfortable the entire time. The adjustable headband is better fitting, the ear pads are comfortable, and they are not too tight at all. - When I first put these on I was truly blown away at the Noise Cancelling. I have used plenty of noise cancelling headphones in the past, but these easily offer the best noise cancelling I have used. Instantly you are taken back by how much sound they drown out. - The Sound Quality is of course exceptional! Everything I listen to is so crisp and offers a ton of clarity. The dialogue / vocals are excellent, the bass is impactful, and everything about the music or show you listen to just feels alive. Overall I am very pleased with how great these sound. - The touch controls are once again excellent as well! You can pause, play, change tracks, change from noise cancelling to transparency mode, and if you hold your hand over the right touchpad you can quickly hear what’s going on around you which is an cool little trick. - Taking calls on the XM5’s are fantastic as well! I can tell the call quality has improved and people have told me the mics sound great on their end as well. Definitely would be really easy to use for phone calls, work meetings, or gaming as well. - Battery life is really solid too! 30 hours with ANC on, 40 without ANC, and they give you 3 hours of playback from 3 mins of charging if you are in a pinch. - Lastly, the minor details all work well too! They still offer a aux port, still charge via USB-C, and the carrying case feels premium. CONS: - I do wish these had a waterproof design for use outdoors or while working out. - The carrying case is larger than before since the headphones do not collapse/fold in, and instead just lay flat. However I still think the carrying case is really nice. BOTTOM LINE: - The Sony WH-1000XM5’s are simply the best Noise Cancelling Headphones you can buy! They offer superb Sound, Noise Cancelling, have great features, and are very comfortable! Plus Sony headphones just work with everything - Android, Apple, Windows, you name it. If you are in the market and want the best headphones possible, these are the ones to buy!

    Posted by NJuice

  • Rated 5 out of 5 stars

    A Necessity in Life!

    One of the best birthday gifts to myself that I’ve ever purchased!!!! I did my homework and started saving money for these headphones. I was even gifted cash and gift cards from a few who knew I was saving up. 11/10 recommend these to busy moms like myself who get easily distracted or are very nosey. When I need to focus, I turn on the noise cancellation and tell those around me “bye”…. my family already knows what that means. I’ve had these headphones for about 2 years now and have a cheaper version on order to give my son for Christmas. If he does well with them, I see myself handing my pair down to him or buying the newer version. I love how flexible to features are, including being able to turn off the talking feature that pauses your sound. That comes in handy when you’re sick and coughing or sniffing… learned real quick just how sensitive that feature can be. For the most part, I used my headphones when cleaning house, gaming on my PC, and traveling (I’m a passenger princess). They easily connected to my PC, 2 different IPhones and an IPad. I haven’t tried any other devices but I bet they’d connect to at least two of the TV’s we have. I have let my son use them but with their pricey cost, I get nervous. We both love how comfortable they are and the long battery life is unbelievable! I wish I hadn’t waited so long to purchase them. They quickly became a staple item to have! *excuse the horrible picture of myself cleaning house…. It was the only one I had of my wearing the headphones.

    Posted by puppyuppyumpkin

  • Rated 5 out of 5 stars

    Quality over quantity product!!!

    These headphones were amazing, the sound quality was so clear and the fact that you could customize the sound and change it based on what you are listening to is what really drew me in. Personally I like to purchase items based off of quality at an affordable price, I will say that these are little more on the $$$ side but it is 100% worth it if you value great sound quality. Overall the default setting for the sound is really good but the fact that you can select from multiple pre-made settings as well as customize your own is a really unique and thoughtful feature, it allows you to play with the sounds of the music and adjust them to fit your specific listening style. Not only is the quality of the sound impeccable but the style and comfort of the headphones is also very modern and comfortable. From the stone/tan color that looks great and doesn't leave any visible grease marks from your fingers or face to the soft, pillowy cushioning around the hears and headband that makes you forget your wearing headphones at all. Another great feature is the touch responsive surface on the sides of the headphones, it is super helpful and does away with the bulkiness of buttons and on a single charge these headphones have lasted through an entire roadtrip from Houston to Orlando. Overall I highly recommend these headphones, and while they might be on the pricey side they are worth every penny, nickel and dime. I love them and I know they will last for a LONG time with me!!

    Posted by AlexaC

  • Rated 5 out of 5 stars

    Unparalleled Comfort and Style

    The Sony WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones have exceeded my expectations in every aspect. When it comes to price, comfort, and style, they outshine their competitors, including Apple and Bose. In terms of value for money, the WH-1000XM5 headphones offer an unbeatable package. With their competitive pricing, they deliver exceptional sound quality and noise-canceling capabilities that rival even higher-priced options on the market. Sony has truly struck a balance between performance and affordability. Where the WH-1000XM5 truly shines is in their remarkable comfort and stylish design. Sony has made notable improvements from the previous WH-1000XM4 model, ensuring an enhanced fit and extended comfort during long listening sessions. The plush ear cushions and well-padded headband provide a luxurious feel, making these headphones a joy to wear for hours on end. Not only are they comfortable, but the WH-1000XM5 headphones also boast a sleek and sophisticated design that is sure to turn heads. Sony has paid attention to every detail, creating a visually appealing product that exudes elegance. Whether you're using them at home, in the office, or on the go, these headphones make a fashion statement while delivering exceptional audio performance. When it comes to sound quality, the WH-1000XM5 headphones truly excel. The immersive audio experience they provide is unparalleled. The powerful drivers deliver rich and dynamic sound across a wide frequency range, ensuring that every note and nuance is reproduced with stunning clarity. Combined with Sony's advanced noise-canceling technology, these headphones create a private oasis of sound, allowing you to escape into your own world. In summary, the Sony WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones are a remarkable choice that outshines their competitors. With their superior comfort, stylish design, and impressive sound quality, they provide an excellent upgrade from the previous WH-1000XM4 model. If you're looking for a pair of headphones that offer a fantastic blend of price, comfort, and style, the WH-1000XM5 is the perfect choice.

    Posted by Shroud

From the Manufacturer

Compare similar products

Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver
Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver

The WH-1000XM5 headphones rewrite the rules for distraction-free listening. Two processors control 8 microphones for unprecedented noise Cancelling and exceptional call quality.

Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Silver

Powered by our next-gen processor and intelligent algorithms, the WH-1000XM6 premium headphones deliver studio-quality sound and our most advanced noise cancellation. Co-created with mastering audio engineers, every detail and note are heard as the artist intended. Enjoy a pure, uninterrupted listening experience anywhere with crystal-clear call quality and pro-level audio.

Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - White Smoke

Take charge of your music with Bose QuietComfort Bluetooth headphones. These noise cancelling headphones come equipped with Quiet and Aware Modes that let you toggle between full noise cancelling or full awareness of your surroundings. Or create a custom mode on these Bluetooth headphones to adjust noise cancellation and add Wind Block to tune out breezy environments. Just press play on these over ear headphones for high-fidelity sound that’s also customizable with adjustable EQ. Use the Bose app to crank the bass, tweak the treble, and personalize your experience. Plus, these headphones with built in microphone are crafted with all-day wear and multi-taskers in mind. Available in striking colors, the premium materials and bold, iconic design combine comfort and style. On-ear toggles make switching from music to calls easy and the powerful battery means it’s ready for the long haul. Enjoy up to 24 hours of play time on a single charge with the Bose QC wireless headphones and up to 2.5 hours of play time with a quick 15-minute boost.

Beats - Studio Pro - Wireless Noise Cancelling Over-the-Ear Headphones - Deep Brown

Feel every emotion with Beats Studio Pro’s immersive listening experience. A fully custom acoustic platform provides powerful, balanced sound. Personalized Spatial Audio with dynamic head tracking delivers a 360 audio experience¹. When you want to silence distractions, Active Noise Cancelling adapts in real-time to neutralize the world around you. And when you want a more natural experience, Transparency mode seamlessly mixes the world outside with what you’re listening to. With up to 40 hours of battery life², enhanced Apple and Android compatibility³, and flexible connectivity, every aspect of these headphones has been reimagined to keep you connected to the emotion behind the music longer.

Pros for Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver
Sound Quality, Comfort, Battery Life, Weight, BassSound Quality, Comfort, Battery Life, Weight, PortabilitySound Quality, Comfort, Battery Life, Weight, ColorSound Quality, Comfort, Battery Life, Color, Fit
Cons for Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver
Price, Volume, Portability, Connectivity, Water ResistanceVolume, Heat DissipationVolume, BassVolume, Price

Specs

Questions & Answers
  • Can you use these as a gaming headset as well as with a a dj controller?

    Hi XboxGamer84, Thank you for your inquiry! The Sony WH-1000XM5 aren't ideal for gaming. The audio playback on the headset may be delayed from that on the transmitting device, due to the characteristics of Bluetooth wireless technology. As a result, the sound may not be in sync with the image when viewing movies or playing games. Also, DJ mixers and DJ controllers do not have Bluetooth transmitters. Therefore you cannot DJ with wireless headphones. You can use the supplied headphone cable with your DJ controller as most DJs don't recommend using wireless headphones due to the Bluetooth latency. I hope this helps. Regards, Carl

    Answered by SonyListens
    SonyListens response
  • What's the bass settings like? Compared to Skullcandy Crusher ANC, I'm debating switching to these.

    Hi Azul, Thank you for your inquiry! Although we cannot compare the two different brands, what we can tell you is that the WH-1000XM5 headphones delivers excellent bass! A new 30mm precision-engineered driver unit featuring a soft TPU (Thermoplastic Polyurethane) edge enhances noise canceling, especially in low frequency ranges, helping you enjoy your music precisely without ambient noise. The carbon fiber composite material is light weight and the high rigidity dome improves sound clarity, especially in high frequency ranges. Regards, Carl

    Answered by SonyListens
    SonyListens response
  • Is the material on the black and silver versions different? I read in a review that the silver version has a textured feel that hides finger oils and smudges better than the black color. Is this true?

    I own the "Stoney White" pair and can confirm while they do pick up oil, due to the texture (think sandstone-ish) and the color, they hide it really well. The black, just like a black car shows EVERYTHING the white color hides. Can't speak for the black headphones but seeing the same reviews you have, I imagine they are significantly worse at hiding this and mine barely show anything so far in 6-7 hours use.

    Answered by Shanedor90
  • Do you have to buy a fast charger for the SonyWH-1000X5? And what brand is a good one?

    No, you don’t have to buy a fast charger but I would recommend buying a charger with a decent wattage 10 or above. Realistically, depending on how long you need them a 10 to 15 minute charge can last quite a long time. I’ll do one or two charges a week and that last me.

    Answered by Robo
  • Does the silver color get "dirty" more easily than the black? Like does it show a lot? Also, how comfortable are the xm5s when lifting weights/ working out in general?

    The silver are actually less prone to fingerprint smudge marks than the black ones were. If you’re going to be sweating in these just know that it is a vegan leatherette on the ear phones. If you’re not gonna be sweating a lot though, like you would be doing cardio, then I think these could be a good option for you. The noise cancellation is phenomenal and the sound can really power you through a work out. I remember the

    Answered by Robo
Ask a question
No content
Sponsored

Finance Options

My Best Buy® Credit Card
Choose a benefit:Or
Buy Now, Pay Later
Lease to own

Special Offers

Included with Purchase

Finance Options

My Best Buy® Credit Card
Choose a benefit:Or
Buy Now, Pay Later
Lease to own

Special Offers

Included with Purchase