Customer Ratings & Reviews
- Model:
- WH1000XM5/S
- SKU:
- 10888158
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones, highlighting the great sound quality, comfort, and long battery life. Many appreciate the lightweight feel, good bass, snug fit, and sleek design. Some customers mention the lack of foldability, the relatively high price, and occasional connectivity issues, while others feel the volume could be louder.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great but not greater
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, noise canceling, and connectiveness. I was dissapointed that the 360 Spacial Sound is only available when using specific apps (read addional subscription fees). I don't know if they are worth the money over other Sony or Apple products
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Newtome, Amazing! We're glad that you are enjoying the sound quality and noise canceling function of your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Comfort
AMAZING
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.11/10 would recommend. These are the best headphones I’ve ever owned. The packaging is SLEEK. Super easy to charge. And SO comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kris, Awesome! We are so glad to hear that you are happy with your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Amazing headphones!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE these headphones. Awesome at blocking out outside noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CayciD, Awesome! We're glad that you like the noise canceling function. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Great headphones for travel
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great set of headphones with amazing noise cancellation options!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Powerful,
Perfect! We're thrilled that you are enjoying the noise canceling function of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great buy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones. Clear sound and outer noises are gone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GeraldineS, fantastic! We're truly delighted to hear about your satisfaction with the amazing sound quality and superb noise canceling feature of your WH-1000XM5. Thank you very much for the perfect star review and for choosing the best brand, Sony! - Romeo
- Pros mentioned:Sound quality
Best headphones I’ve owned
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great aound and great noise cancelling. Well worth the price. Can’t go wrong with these!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jedicoach44, Fantastic! We're very pleased to hear you're enjoying the great sound quality and top-notch noise canceling feature of your Sony WH1000XM5. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Sony for the win
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely loved this product, can’t live without it. It is such a life saver.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChrisG, this is great! We're delighted to hear that you're enjoying your WH1000XM5. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Comfort
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great headphones, very comfortable and easy to use
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PriyankaG, Awesome! We're pleased to hear that you like the headphones, comfortable and ease of use. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
The Best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best overall noise canceling headphones on the market
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kinupe1994, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Worth the money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had XM4s and couldn't imagine that it could get any better, but I was wrong. The noise cancelling is immaculate
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Matt, Excellent! We're glad that you like the noise canceling function. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
WH-5000XM5 REVIEW
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although the sound quality and noise cancelling are unbeatable in the modern day over-ear headphone league, the XM5's began to deteriorate very quickly and the hinges began to break after normal wear. I believe that for $400 it should at least last 5 years, but only managed to survive 2.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi EliNguyen,
Thanks so much for reaching out and sharing your experience with the WH-1000XM5 headphones, especially since you've been so happy with their sound quality and noise cancellation.
We truly appreciate you bringing this to our attention. We completely understand your frustration and your feedback is incredibly valuable as it helps us improve our products.
If you have questions or need assistance, please don't hesitate to contact our support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thank you for being a valued Sony customer and for your feedback.
Sincerely,
Estefany
yup yup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.kinda crazy kinda werid kinda great on god 222 give it a mango out of twn
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JaylynD,
Thank you for your enthusiastic and unique review of the WH-1000XM5 headphones!
We're so pleased to hear you're having such a positive experience, and we're thrilled they've earned a "mango out of ten" from you! It sounds like you're truly enjoying the exceptional sound and features they offer.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
- Pros mentioned:Sound quality
Definitely Recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, especially for office or travel use. Sound quality is very good. Blocks sound decently and has nice features.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DDik, Thanks for the perfect rating! We're glad that you like the sound quality of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its amazing on sound , the only con i fou d was the material which its made of... you will be constantly cleaning it. Your finger prints will be on them all the time.
I would recommend this to a friend - Pros mentioned:Sound quality
Probably the best noise cancellation headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality, impressive sound noise reduction and isolation and easy controls. Worth the price!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DJ914, Awesome! We're delighted to hear that you are enjoying the audio quality, controls, and noise canceling function of your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Love this one!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality Occasionally hurts a little when I use for too long
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AArd. We're glad that you like the sound quality.. Your feedback is greatly appreciated. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Comfort & Quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound and build quality. Worth it as I bought it over the apple max pods and it went on sale for $50 less !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NrjGtm,
Awesome! Thank you for your purchase and we are honored to have customers like you. We're glad to hear that you like the sound and build quality of the Sony headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
good sound
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good sound quality, if yorue wearing in s noisy gym the sound cancellation isnt bad but you can hear sounds still
I would recommend this to a friendBrand response from SonyListens
Posted .Hi domp, Awesome! We're glad that you like the sound quality and noise canceling function. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones, the best sound I’ve ever heard personally from headphones, let alone Bluetooth ones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wowman, Amazing! We're glad that you like the sound quality. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my computer and wathing movies on my large sony 70 inches tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hello FernandoM,
Thank you for your concise and positive review of the WH-1000XM5 headphones!
We're delighted to hear that they fits perfectly with you, especially when connected to your computer and for watching movies on your large 70-inch Sony TV. It's fantastic to know that our headphones are enhancing your personal entertainment experiences, providing clear audio and an immersive soundstage for both work and leisure.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.