Customer Ratings & Reviews
- Model:
- WH1000XM5/S
- SKU:
- 10888158
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones, highlighting the great sound quality, comfort, and long battery life. Many appreciate the lightweight feel, good bass, snug fit, and sleek design. Some customers mention the lack of foldability, the relatively high price, and occasional connectivity issues, while others feel the volume could be louder.
This summary was generated by AI based on customer reviews.
Simply awesome!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made with thought, and details, and close to perfection. A must-buy for those looking for performance and style.
I would recommend this to a friendBrand response from SonyListens
Posted .HI Abrookz, Thanks for sharing your feedback. We are happy that you like your new Sony WH1000XM5 wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent
Headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sleek. Easy to travel with. Great quality! It was a great Christmas gift.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the 5-star and review, PatriciaG. We are happy to hear your purchase went well and you are having an enjoyable listening experience with these headphones. Thank you so much for choosing Sony! -Jess
Nice product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's little pricy, but my daughter likes it for everyday use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mdjhasan2006, We're glad that your daughter likes her new headphones. Thank you for choosing Sony. Erin
Loving it!!!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely in love with it!!!! Would recommend this to anyone who’s looking to buy a headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi sak321, We appreciate your feedback! We're also glad that you're enjoying the WH1000XM5. Thank you for choosing Sony. Erin
One of the best wireless headphones available!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These and the bose 700 are the best headphones ive ever tried. I had the apple max headphones but everytime i exercised they stopped working.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BestTech2023, We're glad that you're enjoying your headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Superb
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The voice cancellation on this is legit! Clear & loud my absolute favorite headphones for traveling or just gym time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yass, Amazing! We're thrilled to hear that you like the noise canceling. We're also glad that you like using these for travelling or at the gym. Thank you for choosing Sony. Erin
Like it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is worth the investment if you can. Has different customizable audio profiles but they feel a bit delicate and like they might brake if not handled with a lot of care.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WeightsAndHoopsStudios, We appreciate your output. We're glad that you are enjoying your new headphones. Thank you for choosing Sony. Erin
Great Headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new headphones, I wear them everyday in the gym, for work, at home, and I am satisfied with it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tyra, We're delighted to hear that you're enjoying your new headphones. Your feedback is greatly appreciated. Thank you for choosing Sony. Erin
Sounds great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best way to start a new job. If you’re not sure about it yet I would recommend it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DELAYED, we're glad you like your new headphones! Thanks for choosing Sony! ~Earl
- Pros mentioned:Battery life, Sound quality
Great Purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality, great for calls, very comfortable and long battery. Probably the best in its class.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike Great! We're pleased to hear that you are enjoying the battery life, comfort, sound and call quality. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Augstin is very helpful to help me purchase those headphone that day
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoseC, Great service! We appreciate your 5 Star rating and thank you for choosing Sony. Erin
Amazing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones! Eady to use. Espcially being an artist and my hands are dirty I dont have to worry about my earbuds following out!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BethH, Amazing! We're thrilled to hear that you love these headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
The Best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best of everything you need! Worth the price and I am glad that my daughter loves it. Highly recommended!! Thank you Best Buy!! Will buy again for another gift…
I would recommend this to a friendBrand response from SonyListens
Posted .That's perfect, CarenC! We're glad that you are happy with your new Sony headphones. With our WH-1000XM5 headphones, you can enjoy magnificent sound quality which is engineered to perfection and have a battery life that can last up to 30 hours with quick charging (3 min charge for 3 hours of playback). With 8 total microphones, these headphones are our biggest step forward in noise canceling technology. For everyday convenience, just Speak-to-Chat and Quick Attention mode stop your music and let in ambient sound. Thank you for your purchase. Enjoy! -Craig
- Pros mentioned:Sound quality, Weight
Fantastic Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from Mx2 to these and they sound even better and are light and comfortable. Highly recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nick, Great choice! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
These are great - but
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved these but ended up returning them. I have sensitivity to ear pressure in one of my ears and the passive and active noise cancellation was agitating me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MiguelD, While we're glad that you love the headphones, we regret that you had it returned. Sony values the opinions of customers and is always striving to provide the best experience possible. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent workout heaphones. I use then everyday for weightlifting and running.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CorneliusS, Awesome! We're happy to hear that you are enjoying your new WH1000XM5. We appreciate your feedback and thank you for choosing Sony. Erin
It does everything
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this after using some mid range IEMs so I can't expect much but to my surprise these performed so better without aching me ears
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sachin, Excellent choice! We're thrilled to hear that you're enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Excellent!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones, this was a birthday present for my kid, he’s very happy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChisMorales, Excellent present! We're delighted to hear that your kid is enjoying his new headphones. We appreciate your feedback and thank you for choosing Sony. Erin
BUY THEM
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was skeptical of spending the money on these but theyre absolutely amazing. My favorite headphones ive ever bought
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Selya, You've made an excellent choice! We're so thrilled to hear that you're satisfied with your purchase. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Great Noise Cancelling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good. Great noise cancelling. Sometimes the noise cancelling cuts in and out though. After the last software update it got a little better. Hopefully more.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnB,
Thank you for the review and we're glad to hear that you like the noise canceling of the headphones. Your feedback is greatly appreciated. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-David