Customer Ratings & Reviews

These headphones deliver exceptional sound quality. The noise cancellation is top-notch, blocking out distractions effectively. They're comfortable for long listening sessions and have a stylish design. The battery life is impressive, lasting for days on a single charge.

After reading tons of reviews on the Bose QuietComfort and the Sony XM5's, I decided to go to BestBuy to purchase the Bose. Fortunately, BestBuy allows you to try the headphones on! After trying both Sony & Bose, I fell in love with the Sony XM5! I love how lightweight and comfortable they are with my glasses. The sound is great and it's cool to be able to touch the right side to hear ambient sounds when you need to. I connect the XM5's to my Samsung TV set to watch TV at night while my husband goes to bed early. NO problems with the Bluetooth connection even on an older Samsung TV! It works seamlessly on my iPhone for AppleMusic too! I haven't taken the time to learn more about them yet, but the basics like volume control are so easy with touch! :) I encourage you to go to BestBuy and try them out if you're undecided! I've had mine a week and just charged them for the first time! Their charging is FAST! I bought the blue pair and they were on sale for $50 off! Watch for a sale on these and then go get them! I'm so happy I did. I love them so MUCH better than in ear buds that hurt my ears. These don't hurt my ears or my head; I wear them for hours without even feeling them! These are great for working and blocking out most all noises.

I absolutely love my Sony XM5 headphones. They are a complete game changer for me, especially when I go on walks or work out. The noise cancellation makes it feel like I’m in a whole new world, completely immersed in my music. Comfort, sound quality, and battery life are all incredible. Not only does it sound good but it looks good with any outfit.

I recently purchased the Sony WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones from Best Buy, and I couldn’t be happier with my choice! From the moment I unboxed them, the sleek design and premium build quality were evident. The sound quality is outstanding—crystal clear highs, deep bass, and an immersive experience that truly elevates my music and podcast listening. The noise-canceling feature is a game-changer; whether I’m on a busy commute or trying to focus at home, it effectively blocks out distractions, allowing me to fully immerse myself in whatever I’m listening to. Comfort-wise, these headphones are top-notch. The ear cups are plush and fit snugly without causing any discomfort, even during long listening sessions. The battery life is impressive too—I can go days without needing a charge, and when I do, the quick charge feature is super convenient. Best Buy made the purchasing process seamless, and I appreciated the knowledgeable staff who helped answer my questions. Overall, I highly recommend the Sony WH-1000XM5 headphones to anyone looking for an exceptional audio experience. They’re worth every penny!

I believe the hype now. These honestly are the best pair of headphones I’ve used. To me it all comes down to fundamentals: the sound and noise canceling quality are unrivaled. The headphones were comfortable and surprisingly slim for this type of headphone. Given the press about the 1000X line I expected the quality to be great, but I also found some unexpected surprises in the touch interface, notably being able to “cover” your ear cup with your hand to pull in ambient sound and lower the volume so you can hear something or talk with someone for a second. Another surprise was how much customization is at your fingertips with the Headphones Connect app. Any complaints I have are generally pretty trivial: the included USB cable is laughably short and isn’t of much help, and the badges in the Headphones Connect app felt a bit egregious when you clear out a notification dot because you changed an EQ setting. I easily got past both of those knowing the fundamentals are rock solid. For anyone in the market for a pair of premium headphones, I can’t recommend these enough.

I absolutely love these headphones! They're super comfy to wear, have amazing sound quality, and the battery life lasts forever. I also appreciate how easy they are to clean and maintain. The noise canceling is really impressive—though one small downside (maybe user error?) is that it sometimes activates when I move my head or bend down. Otherwise, they’re nearly perfect!

The quality of sound on these is astounding as well as its battery life. You practically dont notice them when theyre on your head either.

Found these to be the most comfortable Bluetooth headphones of the ones I tried. I have no complaints about the sound quality, and the battery lasts a really long time, especially if you don't use noise cancelling (ANC), which I tend not to use. I tried the ANC and it works quite well! It stays connected to my phone even if I'm quite a distance from it. They don't fold up to be as compact as the previous model. Not a problem for me, but it might be a consideration for some. It comes with a nice carrying case, with a compartment for the charging and audio cables. I'm very happy with my purchase!

bought this for work to eliminate noise. anc is really good. notice to less tech savvy people that the headphones has a default feature that it cuts off the music when someone is talking to you so you can hear them. it is a feature though i believe that it should not be on by default, i cannot penalize them for that. also i guess another downside is to turn off that feature, the app is required to be downloaded. for the pros, lighter than a bose qc35. not sure about the new ones. long battery life. comfortable to wear.

This is written from my personal experiences using this pair of silver XM5s that I have been using daily for over a month. These are the best noise-cancelling headphones I have ever used in the market. Here are my reasons... 1. Comfort. I have tried on numerous pairs - the XM3, XM4, QuietComfort 35, Airpods Max - and I have even owned a pair of XM2 before they finally died on me. This one takes the helm because the earcups were spacious for my large ears and the head part did not rub against my head too harsh like the Bose QuietComfort 700. I also liked how the XM5 clamps less than the XM4 (biggest downside imo) while providing a good seal, making them a great travel companion for long-haul flights or travels. I recently boarded a 10 hr flight, and while they do generate some warmth (as with all over-the-ear headphones) I never felt the urge to take them off because of discomfort. 2. Sound. This one is going to polarize some people. Sound profile is awesome, the new drivers that Sony has put in the XM5 generates a slightly different profile than the XM4. It puts more emphasis on the highs while toning down on the lows, so imagine more clarity but less bass on the audio. Of course, you can always the sound with the Sony Headphones app's equalizer. 3. Microphone. I want to be able to take my calls anywhere without people struggling to hear me, whether I am in my bedroom or outside at a cafe. The additional microphones in the XM5 helps isolate a lot of the background noise while focusing on my voice when I go on Zoom calls or call Google Assistant through the headphones. I have not had any issues with my headphones not picking up my voice clearly. Now there are some caveats with the XM5 that are pretty minor. You cannot fold them like you could with the previous Sony XM headphones. The travel case it comes with is larger because you cannot fold the headphones (I normally keep it out or hanging around my neck when on-the-go). The black version is a fingerprint magnet because it has a rubberized finish while the silver version has a matte finish. Finally the earcups get dirty quickly so you might need to have a pack of wet wipes on hand. Despite all of that, the XM5 has been the most fulfilling and satisfying noise-cancelling headphones I have ever used. It works well with Android and Apple devices (unlike the Airpods Max), and you can connect up to 2 devices simultaneously via multi-point. I would happily buy this again in a heartbeat. Long battery life, USB C charging, and fast charging are nice touches too.

The good: These are comfortable and i am able to wear them all day. Sound is good. Battery usually lasts me around three work days. (36 hours) It seems they are built sturdier than the XM4. The bad: Expensive Not as comfortable as the XM4 headphones. Noise cancelling is a bit of a let down. Has issues connecting to my PC after updating to Windows 11

Very comfortable, sound quality is great, and easy to connect to Bluetooth. Battery life is also excellent. Love these headphones!! Highly recommend

Battery is incredible, sound is incredible and super lightweight so they stay comfortable for a long time

These headphones are of exceptional quality and build. They are light on the head and can be worn for hours without getting an ear ache from the pressure. The touch controls are easy to use and best trying to find a small button on the side. Battery life is no worry. I can use these for multiple days with noise cancelling on and have no worry that they will need charging while I’m listening. The sound is exceptional and the drivers can handle the lowest of notes to the highest. Noise canceling mode offers very little noise bleed although it also depends on the volume you’re listening to music on. Transparency mode works well too.

These sound Amazing, have had them over a year now. Love how comfortable they feel, took maintain them new I purchased some silicone cups to cover them so I can use them while I workout. Best headset I've had and I've gone through dozens thus far. Thes battery last me days and I use them for my remote job on Zoom calls.

In the increasingly crowded field of over-the-ear headphones, Sony's WH-1000XM5 stands as a paragon of audio brilliance. Marrying excellent design with elite technology, it manages to impress even the most discerning audiophile. The WH-1000XM5 embraces a sleek, understated design that is both visually appealing and comfortable. Its texture, coupled with the black hue, exudes a premium feel. Notably, these headphones are ergonomically superior to most competitors, with plush earcups that allow for extended listening sessions without discomfort. Sound quality is where the WH-1000XM5 truly shines. Sony has delivered an astonishingly crisp, balanced, and immersive audio experience. Every note is captured in high resolution, from the deepest bass to the highest treble, making the listening experience rich and full-bodied. The noise-canceling feature is nothing short of impressive. It filters out ambient noise with an astounding effectiveness that will make you feel as if you're in your own personal sound booth. Commutes, flights, or crowded spaces are no longer a distraction, but an opportunity to immerse yourself in your favorite soundscape. One area that Sony has significantly improved upon from its predecessor, the WH-1000XM4, is battery life. The WH-1000XM5 offers up to 40 hours of uninterrupted playback with the noise-canceling feature on, placing it among the best in its class. The headphones also offer seamless connectivity, with Bluetooth 5.2 ensuring a stable, uninterrupted connection. The integration of AI technology for adaptive sound control is a delightful addition. It adjusts the sound output based on your environment and activity, providing the best sound experience at all times. However, the WH-1000XM5 isn't without its minor drawbacks. The touch controls, though improved, can still feel a bit sensitive at times. Additionally, the headphones come at a premium price, but considering the quality and features offered, they represent a sound investment for the true audiophile. In summary, the Sony WH-1000XM5 is a tour-de-force in the world of wireless headphones. It ticks nearly all the boxes - excellent sound quality, effective noise canceling, long battery life, and a comfortable fit. Despite its few shortcomings, it's a compelling choice for anyone in the market for high-end headphones, and remains a benchmark in the industry.

I upgraded to the Sony WH-1000XM5 and honestly, I’m so glad I did. The sound is super clean and detailed, way better than what I had before, and the noise canceling is on another level. It blocks out everything, even when I’m on a plane or in a loud room. They’re also way lighter and more comfortable for long use, and the call quality is super clear now. I love how they connect to two devices at once, and the battery lasts forever. Overall, they just feel smoother, smarter, and totally worth the upgrade.

The Sony XM5 headphones are a true masterpiece in the realm of audio technology, and I can't help but sing their praises. From the moment I slipped them over my ears, I was enveloped in a world of sonic bliss. Let's start with sound quality – it's simply unparalleled. The XM5 delivers crystal-clear highs, rich mids, and deep, punchy bass that elevates every note of my favorite songs to new heights. Whether I'm jamming to rock classics or immersing myself in the delicate nuances of classical music, every detail is brought to life with stunning clarity. Comfort is another area where the XM5 shines. The plush ear cushions and adjustable headband make wearing these headphones an absolute pleasure, even during marathon listening sessions. And with Sony's advanced noise-canceling technology, I can escape into my music without being interrupted by the outside world. But it's not just about sound and comfort – the XM5 is packed with features that enhance the overall listening experience. The touch controls are intuitive and responsive, allowing me to adjust volume, skip tracks, and even answer calls with a simple tap. And thanks to the Sony Headphones Connect app, I can fine-tune the sound to suit my personal preferences and access additional features like ambient sound control and adaptive sound control. Battery life is another standout feature of the XM5. With up to 30 hours of playback on a single charge, I can enjoy uninterrupted music playback throughout the day without worrying about running out of juice. In terms of design and build quality, Sony has once again hit it out of the park. The XM5 exudes elegance and sophistication, with a sleek, minimalist design and premium materials that not only look great but also ensure durability and longevity. Overall, the Sony XM5 headphones are a testament to Sony's commitment to excellence in audio technology. With their exceptional sound quality, comfort, and advanced features, they have truly raised the bar for what headphones can achieve. Whether you're a music lover, audiophile, or simply someone who appreciates the finer things in life, the XM5 is sure to impress. Highly recommended!

I’ve been using the Sony WH‑1000XM5 for the past few weeks—and wow, I’m totally impressed. From the moment I put them on, the noise cancellation kicked in and transformed my daily commute into a peaceful escape. These are easily some of the best noise‑canceling headphones I’ve ever tried What really stands out: • Top-tier ANC performance – Whether it’s city traffic, airplane engines, or office chatter, the XM5’s adaptive noise cancellation shuts out everything with impressive efficiency • Incredible sound quality – The 30 mm carbon fiber drivers deliver a warm, engaging sound stage—bass is punchy, highs are crisp, and vocal clarity is excellent • Smart and intuitive app features – The Sony Headphones app offers graphic EQ, 360 Reality Audio, multipoint pairing, and automatic noise‑cancel optimization—features I actually use and love (). • Comfort for long wear – Despite a sleeker headband design, these stay plush and stable for hours—ideal for traveling or working at home • Excellent voice calls – With Precise Voice Pickup and AI-powered mics, I’ve made crystal-clear calls—even in windy outdoor settings • Long battery life + fast charge – I consistently get around 30 hours with ANC on (40 hours with it off), and a 3‑minute USB‑PD charge gives me ~3 hours of playback These cans are a truly premium experience. Yes, they don’t fold up like some models and they’re on the pricey side—but for unmatched ANC, rich sound, and daily convenience, they’re worth every penny.

I heard a lot about this headphones being the better than the competition and even being best for some categories. So after many reviews and youtube videos I was convinced to buy it, and believe me they werent wrong. These are one of the best noice cancelling headphones I have used, the noice canceliing, the sound quality, the customization, all the features, they are so much better than most of the headphones. My friends tried them and they liked it so much that all of them bought these headphones. Truly one of the best headphones. Talking about the battery life they last me around 2 days or 1 full day on continuous use with noise cancellation on full to 75% volume. They are also super comfy if you put them on correctly and adjust the band correctly. I use them for 7-8 hours minimum and they are still comfy.