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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 864 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers praise the Spectre x360 2-in-1 laptop for its lightweight design, touchscreen capabilities, and long battery life. It is seen as a great value for the price. However, some customers have concerns about heating issues and fan noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 864 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the 4K - love the size - just simply love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great comp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase .......................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Sufficient storage capacity, stylish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The computer is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer does everything we bought it for and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the screen on the computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend this highly to anyone purchasing a laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great powerful compact machine....................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is every thing I want in a computer. like it alot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how u can use it as a laptop and then a tablet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LOVE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Laptop! So much better than my MacBook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router for what I need to download and stream

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for work and school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for work and school. Runs ok. Battery life ok

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer provides everything I was looking for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop meets my daily business needs, I’m satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop/tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have really enjoyed using my HP Spectre 360.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 2 out of 5 stars

    Fast but not built well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're going to buy this make sure you buy the protection plan, had it a week and the fan started screaming. Sent It took 4 full weeks for geek-squad to send it away and get the fix warrantied.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent little tech!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this notebook! Very small but very powerful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife loved her Hp Spectre Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife wanted a laptop for Christmas, she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I’ve gotten so far. Must recommend it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did lots of research before choosing a laptop. I knew what I wanted. I read numerous reviews on lots of laptops and after realizing every computer has bad reviews this one had the least. So I bought this computer and received it last night. Literally at 7pm. I went through the set up and it was smooth so I was excited. I paid a lot of money for this computer so I had high hopes. I am now heading to Best Buy to return it at 9:30am the very next morning. The touch pad is horrible but I could live with it. My problem is it wouldn’t even load my emails without freezing and I have to restart. I could have no more than 2 tabs open at a time without it freezing. Even with one open it was slow! Totally blew my mind. I have a larger Dell Inspiron that I was replacing due to ghost touch issues that seemed to not be able to be fixed and some other issues. So I knew I did not want another dell (and yes I know ghost touch is not really a dell issue....or so I’ve been told) but it didn’t have near as many specs as this computer and even though I cannot use the 2n1 option it still runs smoother than this. The fan on the HP almost instantly came on and ran the entire time. It wasn’t very loud which was fine, but that is still abnormal. I may not be the most tech savvy person ever but this was a huge let down. I am a psych major and I run several tabs and windows at the same time. I can’t have it freezing in the middle of an exam and I know it will. It is a very pretty and cosmetically appealing laptop, so this was a big let down. I fought myself with just going with a Mac but it looks like that will be what I try next.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 2 out of 5 stars

    runs hot fan is noisy......has issues

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter really likes this laptop, but it gets hot and the fan is a problem. Already had the fan fixed once and it looks like it needs another service.

    No, I would not recommend this to a friend