Customer Ratings & Reviews

Great laptop, great price, great experience, love Best Buy

Works great! Fast. Definitely reccomend it to anyone

The only thing I don’t like is the keyboard. Everything else is fantastic. Screen is amazing.

This is a nice laptop. However it seems like it is still in beta. Overall it is a decent laptop, but unfortunately, there are some problems that are not clear if it is software or hardware related. My cons: -Price could be just a little lower. - Track-pad could use the windows precision drivers instead of the HP synaptics. Screen has inconsistent colors. Especially on the left and right corners of the display (May exchange it if it is a defect) -Loud, fans do kick in if the charger is connected. - Battery reading seems inaccurate. It jumps from 100% to 90% in the matter of minutes. The finish on the surface is shows smudges (not quite fingerprints) -Opening the laptop is challenging at times. - Again, with the mx-150, it could be a little cheaper.

Very nice quality, great picture, and user friendly

I purchased my laptop a couple weeks ago and have used it for work and personal use every day since. It is truly an exceptional laptop - quick, quiet, light weight and easy to use. I often work away from my desk and find that it stays cool extremely well. My only complaint is that I wish it had more USB ports (it only has 1 A)

I really like all the stuff i can use this for ,and touch screen and also the coloring pen.

works great and fast...……………………………………………………………………….

The Spectre is lightweight, easy to use, very fast.

I love the quality and the many functions it has!!

Great computer for digital art, organization, along with excellent quality graphics.

I have had trouble with the touchscreen and trackpad drivers and I don’t use the tablet feature as much as I thought I would. And it gets really hot. It does however run all of my games and video editing software pretty well and I love the keyboard.

I have only had the computer for a few weeks, but it is fast and nice looking. I really like that it will charge with a usb-c cable. I have a usb-c docking station for a keyboard, 2 monitors and mouse. One cable plugged into the usb-c works it all and charges the computer. That is a nice feature.

I have been waiting to get this laptop for a few months. I previously had an HP for the past 10 years and was really happy with it. But, I needed a new one with more memory, more storage and a solid state drive. I have moved all my files to my new HP laptop and am pleased with the performance.

This laptop is fast, sleek looking and great quality! I hate laptops. I really, really hate laptops but I don't mind typing on this one. The keys are responsive and feels natural. I don't find myself accidentally moving the cursor because of the touch pad, either. 10/10 would recommend.

Spent about a dozen hrs playing around with it and purchased it for home design software. It’s great that it can be used as tablet and with a stylus., unfortunately, the home design software I purchased is crashing over and over again. I have changed permissions, updated drivers, uninstalled and reinstalled and still keeps happening. Most likely is software issues.

Nice Design, great features and very powerful. Good Buy in my mind ....

I got the laptop in January 2019 for my brother who is in the research field. High config and rightly suggested by Best Buy based on my brother's application. Very durable and still a high-end config product. Definitely worth the price.

HP has done a great job on this laptop. The experience starts with the unboxing. Within the normal brown cardboard box, I was surprised they included a folio pouch. Also included in the normal brown cardboard box is a very fancy upscale box with "SPECTRE" emblazoned on the top. As with my previous Spectre computer, opening this box made me feel like I was being inducted into James Bond villainy. :-) My other Spectre computer is the x2. It's a very capable machine but it's a different form factor. It's a tablet first and foremost and as such doesn't sit on my lap very well. Let's talk about accessories first. The x360 comes with the aforementioned folio pouch as well as a stylus (as well as a few extra stylus nibs). Unlike my x2, the x360 does not have a fabric loop to hold the stylus to the keyboard of the x360. Instead they have a pouch above the velcro clasp of the folio pouch that holds the stylus. My x2 stylus came with a clear sticker with tiny warnings/instructions. I thought I was supposed to remove it. When I did, I was left with a sticky mess that required some rubbing alcohol to remove. HP's learned from this and the x360 stylus comes with a clear sticker again, but it's easy to remove without any mess. The x2 has an Intel Core i7 with 8 GB of RAM. I thought the processor might have been starved at times with that amount of RAM. It very rarely showed, but the x360 stepped up and came with 16 GB of RAM paired with its Core i7 processor. The x360 comes with a 512GB x4 NVMe drive. It is very speedy storage that works well in this setup. The x360 comes with a 15.6 inch 4K display. It is a truly impressive display with beautiful contrast. It is a multi-touch screen, which, as the name implies, will open up 360 degrees. On the right side is: a USB C power port, a USB C thunderbolt port, a USB A port and a microSD card slot. I was a little disappointed to learn they used a microSD card slot instead of a SD Card slot. On the left side is the dedicated power port for a barrel connector, an HDMI port, and an audio port. In my opinion, I would like one more USB A port. The power button took me a few moments to find. It's located on the left hand side rear (near the hinge) where they've chamfered the corner. The chassis is a dark brown-gray color with dark gold accents. It's done very nicely. Many of the sides and edges of the chassis are beveled as if they were trying to achieve a jeweled appearance with long facets. Most of the chassis feels like aluminum. Where I expect plastic, they seem to have used a premium super smooth plastic. Nothing feels cheap. The keyboard is backlit and includes a full numeric keypad, which I prefer. The trackpad is wide and super smooth with hidden buttons at the bottom. Button travel upon clicks is nice. Operation of this x360 system is quick. I have barely heard the whisper of the fans. Otherwise it is quite silent. The system handles all the operations instantly and with apparent ease. The x360 does come with a fingerprint reader and I've paired it up with Windows Hello and it works very well. The x360 is a beautifully crafted laptop that also sports great specs that has made it the current pinnacle of my computer system collection.

This isn’t a gaming machine, but it’s a perfect laptop and the world’s biggest tablet! Slim design makes it not too heavy and the active stylus works great with the touchscreen. All of the necessary ports are there. No optical drivel. Best laptop or tablet I’ve ever owned.