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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 540 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers express satisfaction with the Spectre x360 2-in-1 laptop's keyboard, design, battery life, performance, power, display, and price. They particularly appreciate the backlit keyboard, awesome display, and fast processing. However, some customers have concerns about the fan noise, overheating, weight, and cost of the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 540 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    my 1st laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the speed and the look. I am not thrilled with the Keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid product, great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product with satisfying spec and just cannot beat the price! Originally got another fancy laptop from a different manufacturer by paying 3 times of the price but the product seems to have some fundamental design issue. Really glad that I exchanged to this one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop, fast boot, love it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After months of looking, I thought I knew what I was going to purchase. But once I seen this one, there was no question, haven't doubted my decision once. It has all of the features I wanted and more, for much less of a price. Thanks HP, for a quality laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spectre Perfect!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of the best! HP Spectre line is superior in functionality, design and power. Specialized service techs at HP for this line give you priority attention. This is my 2nd Spectre and would not buy any other, not even the Envy line which is second in the HP line

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gorgeous Computer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right out of the box this laptop “wows” you! It is beautiful! It’s nice that it comes with the pencil. The screen resolution is great and the machine is pretty quiet. It does tend to get a little hot when watching videos, but overall it’s a great computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop after months of looking at reviews for it. I love how it comes with the pen and rotates 360 for a tablet. Had to Use Google for internet though, the internet browser wouldn't let me connect to the internet after I set the laptop up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is amazing. It is extremely quick to boot up. It runs my Adobe software with ease, and with the MX 150 graphics I can play some of my favorite games on it. It's also quiet and has a gorgeous screen with pretty good battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great 2-1 laptop. It has all the right specs and can easily perform the things it was designed for. Obviously it’s not a gaming laptop and does heat up pretty quick when playing more hi-def games but it can play them smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband forgot his computer on a business trip recently. He’s an engineer and goes to remote locations often. Luckily he was able to purchase this enroute. He can do everything from it- quotes, letters, designs, and notes from the field.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's sleek design and sturdiness is unbeatable. It takes a bit to get used to the pen included but once you do the productivity of any sort of days entry, graphs, Excel work, etc. increases significantly. Overall it is a great buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Starting this is a great laptop if you can get it on sale for 1300 or less the 1600 dollar tag is a bit much. But the build quality is fantastic, I do wish the screen didn't move quite as much as it does but overall it is a very nice laptop

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint reader

    Rated 3 out of 5 stars

    Nice computer.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just over a year of lite use, the USB C port is no longer functional and the system no longer recognizes the fingerprint reader. Really liked the computer but now the one of two ports now longer works which is a huge negative.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty expensive for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the back light on the keys. The screen size and clarity is excellent. Haven't used it but a few days so I am not sure if there are any issues yet. Geek squad was extremely helpful getting it set up and installing programs, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, good looking and very functional. I am not a gamer so I cannot comment on speed needed for gaming. Due to the compact styling I did have to buy a USB hub to get at other types of connection types. Not a big deal just advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy with new HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employees very professional and knowledgeable. Have bought other electronic appliances at Chula Vista store and every time I go I'm happy with the knowledge and helpfulness of all, specially Gloria at the cell phone department.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop to replace my old Dell and I'm impressed. It runs quickly and quietly. My only issue is that the touch pad leaves a lot to be desired. I'm hoping it gets better with use. I would definitely buy it again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The keyboard is difficult to see.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, my initial assessment is that it is a great product. However, I have not spent a lot of time utilizing it yet because AT&T (my preferred wireless provider) does not provide Internet service at my current address. I am certain that this is a product that will serve me for years to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm very pleased with this laptop. The styling is great. It's very fast. The keyboard feels nice and the screen resolution is great. I had another expensive Hp laptop's motherboard fry so I'll keep my fingers crossed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek but onoly one USB port, no SD card slot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently bought as a gift for my fiancée, recommended by a Sales Tech. Technology is great, however there is only one USB port and no MicroSD card slot, which I hadn't initially noticed and the salesman hadn't mentioned, so we had to purchase adapters afterwards. Other than that she likes it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best computer that iPhones HP always makes a good product but they really outdid themselves with this one. Amazing speed in great clarity on the screen touchscreen is very responsive

    I would recommend this to a friend