Customer Ratings & Reviews
- Model:
- B09DRX62ZV
- SKU:
- 11911774
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Just what i needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, easy to use and gives you the piece of mind of home security
I would recommend this to a friendGood
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the quality. Amazing detail. Great price. Will definitely recommend to friends & family.
I would recommend this to a friendGreat cam
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera quality, mic is decent picks up almost anything according to your settings
I would recommend this to a friendRing, an absolute must for home owners
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I simply love my Ring camera system. It alerts me when there is movement around my home. An absolute must for home owners.
I would recommend this to a friendRing pro cam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with the ring cam pro, i can sleep easier know the house is protected.
I would recommend this to a friendRing spotlight camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase and easy setup!! Picture quality is excellent
I would recommend this to a friendDang
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my ring camera and spot light. It helps me feel pritected
I would recommend this to a friendWireless csm
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this product. Clear videos and covers a large area for surveillance.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Relatively easy to setup and configure with your Ring app. Features are solid and range is good.
I would recommend this to a friendLove my ring
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Glad to have something that lets me know when something is going on outside my door and in my yard.
I would recommend this to a friendSubpar at best despite me spending thousands
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m a really big fan of the ring doorbell pro. The only not so good part is somehow someway within the last couple months, the quality of sound has gone down by a whole bunch. I hear way too much ambient noise across all ring devices. I don’t know if this is something that has to do with prankster’s messing with me and ruin rings, good reputation through their unruly, trespassing, lawbreaking, criminals. If not, then Ring has utterly failed me and providing me dependable sound along with sensitive motion detection. I keep missing lots of motion, including times when I walk out of the house. I don’t see me leave the house, but I see me coming back. I never get to see the mailman drop the mail off. I have the camera set to more sensitive setting as well. Get it together, Ring!
I would recommend this to a friendBrand response from Ring
Posted .Hi Pandabear2hug.
Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Spotlight Cam Pro to record clear and concise videos so that you can effectively monitor your home. The features and technology provided by the Ring Spotlight Cam Pro are incredibly valuable and help provide you with peace of mind about your home security. We want to ensure that your device is working as intended by providing you with solutions to resolve the concern you mentioned in your review.
We are happy to share some tips with you to help you troubleshoot why your Ring device may be experiencing some issue with the sound. Poor wifi can often cause Ring device issues, including capturing audio. We recommend following these steps in the Ring app: Tap the top menu (☰), then Devices. Choose your Ring Spotlight Cam Pro. Tap "Device Health." Under the "Network" section, you'll see your device's "Signal Strength." If your "Signal Strength" (RSSI) is amber or red, your Ring device likely has a poor connection to your location's wifi. Try moving your wifi router closer to your Ring device. Open "Live View" in the Ring app and see if your Ring device's microphone is enabled. Open the Ring app. Tap the top menu (☰), then "Devices." Choose your Ring Spotlight Cam Pro. Tap the "Live View" button. Check to make sure the microphone icon is enabled. You can also press the green phone icon. If you have a Ring Home subscription, you can view the recording to see what the audio sounds like.
Also, it sounds like the device is not performing as expected in regards to person detection. It is important to ensure that you have the proper motion settings in place for your environment. This camera uses adjustable motion detection and runs on passive infrared sensors. The system identifies visitors via a moving heat signature and sends a notification to your smart device when one is detected. You can adjust three preset motion zones and their distances under the "Motion Settings" tab on the device's page in the Ring app. Additionally, you can choose how often the camera checks for movement in those predefined zones via the "Motion Frequency" setting. If you find that your camera is missing some motions, please set the motion frequency to "Frequently."
Accuracy in motion detection can also be improved by enabling the "Smart Alerts" feature for people only in your Ring app. To enable "Smart Alerts," please follow these steps:
Tap the menu (≡) on the top left.
Tap "Devices."
Tap the device that you want to adjust.
Tap "Motion Settings."
Tap "Smart Alerts."
Tap "Enable Feature."
Tap "Continue."
Select the notification options that you want for "Person" and "Other Motion."
You'll see a video camera where you can select or de-select recording and a bell icon to represent alert notifications.
After you've adjusted your settings, tap "Done."
Check your audio privacy settings You may have your audio settings turned off for privacy reasons. Open the Ring app. Tap the top menu (☰), then "Devices." Choose your Ring Spotlight Cam Pro. Tap the "Device Settings" tile. Tap "Privacy Settings." Make sure "Audio Streaming" and "Recording" is enabled. Reboot your Ring Spotlight Cam Pro by following these steps: Open the Ring app. Tap the top menu (☰), then "Devices." Choose your Ring Spotlight Cam Pro. Tap the "Device Settings" tile. Tap "Device Health." Scroll down and tap "Reboot This Device." Wait a few minutes for your device to reboot.
We invite you to reach out to our community if any additional information is needed regarding your Ring Spotlight Cam Pro. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you,
Miyuki from Ring.
Awsome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awsome camera very clear pictures and great distance.
I would recommend this to a friendSecurity!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Easy to set up and use! Feels nice knowing you can see what’s going on around your home.
I would recommend this to a friendNice addition to ring echo system
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera make sure you buy a solar panel. Works with any echo devices. Buy echo 15 if possible.
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works excellent I love ittttttttttttttttttttttt
I would recommend this to a friendMy camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera and great service! Would definitely recommend these cameras and Best buy
I would recommend this to a friendBrian
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ring camera is nice to have. We were having issues with the batteries going so fast so we bought the solar panel. That solved the problem,
I would recommend this to a friendJust adding another one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation and sync'ing up with the service. Added this one to help observe our dogs at night going outside.
I would recommend this to a friendGreat security cam!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the features. The video quality is amazing. Happy eye the purchase, got few more ring cameras.
I would recommend this to a friendSimple security.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy installation and does everything you need to protect your home.
I would recommend this to a friend