Customer Ratings & Reviews
- Model:
- B09DRX62ZV
- SKU:
- 6520139
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the Spotlight Cam Pro's excellent camera quality, ease of use, and effective motion detection. Many appreciate the bright LED lights and reliable night vision, enhancing both security and convenience. Positive feedback also highlights the relatively easy installation process. However, some users express concerns regarding the battery life, suggesting it could be improved.
This summary was generated by AI based on customer reviews.
Yes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and we feel good keeping a dark area of the house
I would recommend this to a friendWon’t connect to WiFi
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried 2 different, brand new cameras and it could not connect to our WiFi. I could get them to connect to my iPhones hot spot but not a regular WiFi. We even have one of the strongest, fastest home WiFi’s you can get but no matter what we did, the Outdoor Cam Pro wouldn’t connect. We even contacted customer support, did all the troubleshooting things and it still wouldn’t connect but the doorbell and the Stick Up can connect with zero issues. Very disappointed
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi AllysaG.
Thank you for taking the time to share your experience with us. We understand the importance of a seamless setup process so that you can begin using your Ring Spotlight Cam Pro right away. The features and technology provided by the Ring Spotlight Cam Pro are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the connection concern mentioned in your review.
It sounds like the device is not performing as expected. The Ring Spotlight Cam Pro is designed to work with your home's wifi network and is compatible with b/g/n wifi networks operating on 2.4 GHz frequencies. If you're receiving a 'Setup did not complete' message and cannot finish setup, it could be due to one of these common causes of setup failures:
* Your Ring device is too far from your wifi router. Ideally, your router should be within 20 feet of your Ring device.
* There's a possible problem with your internet connection.
* There's a possible issue related to your wifi modem or router.
Make sure your wifi router is off the floor.
Walls, floors, and furniture can interfere or weaken your router’s wireless signal. Choose an elevated, central, open location.
Make sure you're entering the correct password. Passwords are case sensitive and do not include spaces. Your network password can often be found on the bottom or side of your router.
Wifi passwords are case and special character (such as *,@,$, or #) sensitive. Double check letter capitalization and placement.
If you haven't changed your wifi password since your router was installed, it may be on a sticker on the underside of your router.
Connect other devices to your wifi network using your last remembered password to verify it is still correct.
If you have multiple networks or a wifi extender, confirm you are connecting to the correct one.
Make sure to connect to the 2.4 GHz network, not 5 GHz. All Ring devices can connect to 2.4 GHz, while only select Ring devices have Dual-Band Wifi to be able to connect to either.
If you’re still having issues, try holding down the reset button on top of the camera for 20 seconds. Before you reset your device, make sure to download any videos in your account.
If you are attempting to connect to a community wifi network, you may need to reach out to your internet service provider to manually add the MAC ID of the Ring device to allow it to connect to your wifi.
We invite you to reach out to our community if any additional information is needed regarding your Ring Spotlight Cam Pro. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you,
Amilia from Ring.
Great cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I switched to these cause my nests gave out and I should have went with these from the very beginning
I would recommend this to a friendGreat outdoor camera
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great images A plus to have 2 batteries Boifht 2 already
I would recommend this to a friendI love it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great. I like the design. I also like its features.
I would recommend this to a friendHome Safety Perfection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Safer already. Excellent resolution. Geek squad installed easily.
I would recommend this to a friendEasy Setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These new ones are even easier to set up than the ones I purchased years ago.
I would recommend this to a friendSafe feeling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good very helpful keeps me feeling safe...
I would recommend this to a friendAnther Quality Ring Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to set up via the app & it just works! 5G and 2.4G is nice to.
I would recommend this to a friendRing pro camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are wonderful just can be a little blurry at the beginning of the video clip
I would recommend this to a friendEliminates the need for drilling and wires
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product. Eliminates the need for wires, and drilling into you wall.
I would recommend this to a friendBuy It
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This spot light camera is one of the best. Very good light at night.
I would recommend this to a friendEagle eye
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s everything I expected it to be and then some. I would buy again.
I would recommend this to a friendRing light
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product! Would recommend to family and friends
I would recommend this to a friendGreat quality video
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Youre able to look at the footage and zoom in! This will be very helpful.
I would recommend this to a friendOutdoor camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product amd very good camera clarity i greqtly recommend this product
I would recommend this to a friendBest Buy ever.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect exactly what you bought. Highly reliable. This is my second one.
I would recommend this to a friendGimmick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gimmick makes other cameras look weak their low alarm system ring continues to dominate the game
I would recommend this to a friendLarge View
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works perfectly to extend our view of the front of our house.
I would recommend this to a friendPerfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. I really like the new speaker on the cam.
I would recommend this to a friend