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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 393 reviews

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84%
would recommend
to a friend

Customers are saying

Customers recognize the Motorola Moto E 4G as a budget-friendly phone that is easy to use and has a long-lasting battery. Positive feedback also highlights its adequate performance for everyday tasks and a convenient size. However, some users express dissatisfaction with the camera's image quality and the lack of a flash.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 393 reviews
  • Rated 1 out of 5 stars

    Didn't work out of the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hated this phone. This never worked and I had a big problem returning it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap phone not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my second phone of this sort. It blacked out without warning. I wouldnt recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Is a awful phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its freezes up turns on and off by self and is over all plain awfull phone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Phone ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was ok for the price but the service was awful.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    phone is terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like phone at all, got a new phone after a week

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not all that

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for..........................

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Looks nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality,wouldn't even want the phone for free

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product when it first came out, people had a hard time hearing me and it would cut out a lot. So i returned it and exchanged it for another and worked fine ever since. I love the feel of the phone and how well it works. I give it a 5 for the price, 5 for sound quality and a 4 for how well the phone works. I would give this product higher then a 4 but nothing is perfect so i will not be giving a 5.

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Beginners smartphone with great features

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good basic smartphone that comes with great features. Please note, I bought the sprint branded version of this phone, but this is the exact same phone with a different label. I really like the OTG (On-The-Go) usb feature as it allows me to connect my micro usb to the phone and transfer content from my computer. This feature is usually found in higher end phones so it's a delight to have it on a budget phone. If your needs are NOT graphic intensive mobile games or ram intensive apps, this phone will serve you just fine!

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great phone for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale for $30. For the price this is a decent phone. There's no flash, and the cameras are a little low end, but what do you expect? Voice quality isn't as good as some of my other phones, but I don't actually use it for calls very often, so not a big deal for me. You'll need to figure in the price of an SD card, since most of the 8GB flash is used by the OS.

    I would recommend this to a friend
  • Cons mentioned:
    Camera quality, Flash

    Rated 1 out of 5 stars

    Camera Sucks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you take pictures DO NOT GET THIS PHONE AT ALL....I should have read more reviews, to find out how cruddy this camera is......the phone it self is great to be honest, but I need a flash (it has NO flash) and decent camera with my phone (I don't even know what VGA is). Just bought it today July 2nd 2015 and I'm taking it back tomorrow soon as Best Buy opens. If it had a better camera, this would have been a 5 start phone, but that one thing literally kills any joy for me with this phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great for everything except being a PHONE!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iv'e been with Boost for years, and I've had other phones on their plan that worked quite well (despite the spotty coverage areas). Three weeks ago I purchased this new Moto E at my local Best Buy. I enjoyed the new features and the faster (for Boost) internet speeds. Most of my communication is by text and email, but after a few days and several phone calls, I noticed that numerous people were telling me that I was "breaking up" and "going in and out". They also described the sound as garbled and muffled. Sometimes they couldn't hear me at all and simply hung up. Note: I do not have a cover on this phone. It was never dropped or gotten wet. I'm not holding my hand over the mic. There seems to be no rhyme or reason for the lousy transmission and lack of clarity. It doesn't matter where I am, who I'm talking to, what distance I am from the recipient caller or what the atmospheric condition is. As far as the sound quality that I'm getting from others, I find it to be somewhat cheap and "boxy". I've had $30 Net 10 flip phones in the past that blew this thing away in terms of call clarity. I'm not claiming that all new Boost Moto E's are problematic, but my personal experience with this particular item has been extremely disappointing. Hopefully Best Buy will allow an exchange for a different model. After all, what if you had to make a 9-1-1 call and the operator couldn't hear you? Not worth the risk, in my book. This phone is either going back to Best Buy or into the trash.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Marshmallow!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Android Marshmallow is not officially supported on this device, but it is officially supported by Cyanogenmod and very easy to flash on this phone. This is a fantastic phone if you're willing to tinker with it. The only things that aren't great are the camera and the smaller battery. If you can live without amazing battery life and don't rely on your phone as your main camera, this is quite a decent phone for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life, very smooth, and it seems to be pretty durable, all the things I care about most.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    WOW! THIS IS A STEAL! OMG! BUY THIS NOW!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is raising the bar for budget phones. The Motorola Moto E is proof that a cheap phone can be good, too. You're getting reasonable performance, a sharp display and 4G LTE connectivity! HOW IS THAT POSSIBLE! The Moto E has enough of the right mix to make it a fantastic option for a tight budget! THANK YOU BEST BUY!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for price.works great. My bro in law loves it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Major fail with speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was good for about 2-3 days. The features were good and it worked fine. The access panel for the SD card was hard to get to. The speaker on the phone failed after the 2nd or 3rd day. Could not hear the phone ring and unable to hear any activity on the phone. Tried to trouble shoot and found out this was a known issue. This could have been a good phone and I am surprised that Motorola would not do more to address this issue. Had to return the phone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Nice Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just updated to Lollipop. Son loves it. Very quick response.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Phone at Amazingly Low Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone at extremely low price and activated it at Ringplus without any problem (you may not be able to do it now). Cell signal is extremely well and much better than the LG phones I have. It supports much frequency bands than LG's phone. I highly recommend it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not a good phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having this phone for about a month, i feel that im qualified to leave a review... this is easily one of the worst phones ive used... ive worked at verizon and att as well as managing my own kiosk so ive used a variety of phones... to start... its slow...unbearably slow at times to which ill get the message that the app isnt responding only for it to load afterwards... this is with very few apps running on the phone. the camera is just not good and has no flash... im also treated to daily restarts, sometimes multiple restarts within the day while the phone is just SITTING there, not even in use! I could go on more, but i would never recommend this phone to anyone and plan to get something else immediately

    No, I would not recommend this to a friend