Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $19.99
Clearance
The comparable value price is $39.99

Customer reviews

Rating 4.1 out of 5 stars with 616 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

87%
would recommend
to a friend

Customers are saying

Customers recognize the Motorola Moto E 4G as a budget-friendly phone that is easy to use and has a long-lasting battery. Positive feedback also highlights its adequate performance for everyday tasks and a convenient size. However, some users express dissatisfaction with the camera's image quality and the lack of a flash.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 616 reviews
  • Rated 5 out of 5 stars

    GREAT STARTER PHONE FOR KIDS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BOUGHT THIS FOR MY DAUGHTER AND SHE LOVES IT, ....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good phone for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For 39.99 it's a good phone. Pros: Clean system, full feature smart phone, good feeling in hand, nice user friendly features from Moto. Cons: No flash for camera, low performance I have google Nexus 4 and LG tribute Duo. Compare to Nexus 4, Moto e is lower in performance. However, Moto system is even better than pure android system. It's clean and smooth, much better than the laggy LG system. And it also have some very nice features, e.g. twist it twice to open the camera, the screen will automatically glow for a few seconds when you take out the phone to read time. I think the best feature is smart lock: you can set trusted locations in smart lock setting, so you don't have to input password to unlock the phone at home, and if you lost the phone outside, others can't access your data without the password. Over all, good phone for the price but don't expect too much. Better than LG tribute Duo.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    love the features

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works great. Love the features & the camera takes great pics

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone has charging problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to send it to Samsung to get fixed for the same problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    horrible product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product sucks. Bad phone, reception, features

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It's functional, somewhat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the cheapest phone I could get. Along with the promo, it cost me $10. It's performing about how you would expect a $10 phone to perform. Not enough memory, lagging a lot. I'll ditch this phone as soon as I can.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Yuk

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like this phone at all...every time I open my screen it brings me to the option of making a call...I don't always want to make a call! It drops calls and does not record if I miss a call when my service is in a bad area..it has frozen up on me and I've only had it for a month...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Android software update, froze the phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has poor battery life. You cannot add an app without granting Google access to your contacts and calendar and even your photos. That's too invasive for me. Recent android update completely froze the unit on startup. It stayed in a state of "loading" until the battery ran down. After recharging it finally booted. I also own an iPhone 6 so I can't image why I bought a $30 piece of junk. Just wanted a spare cell phone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    problem phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a prepaid phone. I sent it back 2x because of random rebooting. Something wrong with the Sprint settings.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    it's ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good starter phone for my kids. They seem to enjoy using it. I just wish it offered more then 1gb for $30/

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great backup phone or Wi-Fi only device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Moto E as a backup phone on my free Sprint MVNO provider (@#$%+). Wow! This is a great little phone. Fast processor, bright and sharp screen, and decent enough storage for a backup device. If it were bigger, I would make it my primary phone. The only con I can think of - and I really had to think hard - is its weight. Pretty heavy for a 4.5 inch display. Buy it - you can't go wrong for 30 bucks!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    My product was not working in about two months.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called Motorola 4 times and finally they said they will send me a new one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 11 year old daughter and have had to factory reset it 4 times in a month. The phone does not work properly at all! Jome button disappears and you can do nothing. I do not recommend. Returning to purchase a different phone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It is worthless

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery can not be removed when frozen. It had an issue with boostmobile and requested it to be fixed, on both different occasions that I called and the issue was never resolved. Therefore, their business with me was unfair and illegal. I reported the issue to consumers affair.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    cheap replacement cell phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap piece of junk cell phone. Weak, low quality. Bad @ finding a signal. Video can not run smooth or seamlessly. Phone & voice mail are hard to use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes calls to my contact list whenever it wants to. Very annoying and inconvenient not only for me but others that have to deal with my calls.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    horrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not user friendly. Waste of money customer service hard to reach. Takes forever to charge. Would not recommend to anyone Best Buy recommended at store but apparently does not use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Camera quality

    Rated 5 out of 5 stars

    An excellent budget phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent budget phone, and with Motorola promising updates, I am happy I will have the latest version of android lollipop when Motorola pushes them out. The UI is clean and simple, which I like allot, no added bloatware like allot of the other phones which means more internal storage for this phone. The camera isn't the best, but it isn't the worst either, it's serviceable, gets the job done. HDR mode helps and changing the the setting to higher resolution helps also. Don't use the defaults. The battery life is quite good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    my phone doesn't work.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm planning to return it.Because I cannot even activate it . How do I return it so please send me an E-mail on the instructions on how to return it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Flash

    Rated 5 out of 5 stars

    Great bang for the buck

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of the number of no contract phone I've owned, this is the best yet. I've usually had issues with lack of speed and memory with my other phones. I have not had those problems with this phone. All my other phones have also cost way more. I do have one issue and that's the lack of a flash but the camera is surprisingly good even without a flash. My bottom line reviews is that if I had a chance to buy it again, would I? YES I would.

    I would recommend this to a friend