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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 616 reviews

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87%
would recommend
to a friend

Customers are saying

Customers recognize the Motorola Moto E 4G as a budget-friendly phone that is easy to use and has a long-lasting battery. Positive feedback also highlights its adequate performance for everyday tasks and a convenient size. However, some users express dissatisfaction with the camera's image quality and the lack of a flash.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 616 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Pleased with my purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really pleased with my purchase. Being 16, one of the things that are very prominent to you is your phone. And, my iPhone 4 wasn't getting it done for me. So, I had to find a fairly cheap alternative that could do everything my old phone could, and this alternative has exceeded expectations. The expectations that ranked this phone an 8/10 for it's money! And those are very high expectations. The only problem I had was that the Customer Service couldn't activate it at the store, and I struggled with activation as well. And my wifi wouldn't connect until I restarted my router. Besides that, 9/10 for the price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work out of the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hated this phone. This never worked and I had a big problem returning it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap phone not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my second phone of this sort. It blacked out without warning. I wouldnt recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Is a awful phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its freezes up turns on and off by self and is over all plain awfull phone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Phone ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was ok for the price but the service was awful.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    phone is terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like phone at all, got a new phone after a week

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not all that

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for..........................

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Looks nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality,wouldn't even want the phone for free

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Sprinterrific Motorola Moto E prepaid smartphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest smartphone I have ever had to set up and connect to my service and this Sprint Moto E prepaid smartphone is really simple to use while still offering good tech and connectivity that you want from any smartphone, regardless of being on a prepaid or postpaid plan or other plan you may find. It feels great to hold and use and easy to download & access android apps too. It's simply Sprinterrfic!

    I would recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 4 out of 5 stars

    good phone for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone is a good budget phone. i had no problem with activation or using any of its features. the worst part about the phone is probably its subpar camera and there is no flash, but that is something i knew of before i bought the phone. i am not typically an android user but everything is fairly intuitive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for Ring+, Best value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for Ring+ service. 8GB memory , good for basic use. With simcard slot that can be used outside USA.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product when it first came out, people had a hard time hearing me and it would cut out a lot. So i returned it and exchanged it for another and worked fine ever since. I love the feel of the phone and how well it works. I give it a 5 for the price, 5 for sound quality and a 4 for how well the phone works. I would give this product higher then a 4 but nothing is perfect so i will not be giving a 5.

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Beginners smartphone with great features

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good basic smartphone that comes with great features. Please note, I bought the sprint branded version of this phone, but this is the exact same phone with a different label. I really like the OTG (On-The-Go) usb feature as it allows me to connect my micro usb to the phone and transfer content from my computer. This feature is usually found in higher end phones so it's a delight to have it on a budget phone. If your needs are NOT graphic intensive mobile games or ram intensive apps, this phone will serve you just fine!

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great phone for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale for $30. For the price this is a decent phone. There's no flash, and the cameras are a little low end, but what do you expect? Voice quality isn't as good as some of my other phones, but I don't actually use it for calls very often, so not a big deal for me. You'll need to figure in the price of an SD card, since most of the 8GB flash is used by the OS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone at an amazing price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is on sale for $59 which is a steal in my opinion. 4.5" lcd has good viewing angles, expandable storage, near stock Android 5.0 Lollipop. For the person above that rated 1 star that review should be taken down..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice screen but the phone is somewhat sluggish; great value, no problems so far

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Wife and I both needed new phones. We both purchased this phone. We are very pleased with Moto E battery life. It is phenomenal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a Great Phone.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone about three weeks ago. The sale price that Best Buy was charging at the time was unbeatable, and I really liked that this phone would automatically be updated to Android 5.1. Most reviewers online have only given this phone lukewarm reviews. I do not understand this. I absolutely love this phone!!! It does everything well, and it has not given me any trouble. I have "tons" of apps on it, and there is still lots of room left in the memory. My only wish is that this phone would have had a user-replaceable battery,

    I would recommend this to a friend
  • Cons mentioned:
    Camera quality, Flash

    Rated 1 out of 5 stars

    Camera Sucks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you take pictures DO NOT GET THIS PHONE AT ALL....I should have read more reviews, to find out how cruddy this camera is......the phone it self is great to be honest, but I need a flash (it has NO flash) and decent camera with my phone (I don't even know what VGA is). Just bought it today July 2nd 2015 and I'm taking it back tomorrow soon as Best Buy opens. If it had a better camera, this would have been a 5 start phone, but that one thing literally kills any joy for me with this phone.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone, good for RingPlus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you know RingPlus, then this is a great phone for RingPlus. Both data and void work great. Definitely worth the money.

    I would recommend this to a friend