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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 616 reviews

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87%
would recommend
to a friend

Customers are saying

Customers recognize the Motorola Moto E 4G as a budget-friendly phone that is easy to use and has a long-lasting battery. Positive feedback also highlights its adequate performance for everyday tasks and a convenient size. However, some users express dissatisfaction with the camera's image quality and the lack of a flash.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-616 of 616 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best phone for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone for $30. Best value for a smart phone...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    can't unlock pho,in 4 wks only 1 placed 1 call

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm unable to answer calls, find voicemail, days ago the pho locked-up. Moto CSR "helped" for 36 mins., she sent an email, told me to read it. said if that doesn't help call them back. horrible customer service, atrocious (beyond the worst) phones. I'm retired, unable to afford a Samsung or iPhone. I've had cell phones for 16 years, ths moto g is a complete joke.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is beautiful. It's a good size, and it had reasonable processing speed. We returned the phone because the Google Play app "stopped unexpectedly" every time my daughter tried to search for an app. We looked for a fix online, discovered the problem is common, and tried a few of the suggested fixes to no avail. For my kids, we prefer ZTE phones. They are a newer phone to the U.S., but they have been consistently reliable for my family. Even my husband and I used them for a couple of years and were perfectly satisfied.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 1 out of 5 stars

    quite okay

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty good for the price better than the 1st gen one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this item to use it like an iPod. Works great. No need to activate the phone and pay for cellular. We took it on a trip overseas and used it to listen to audio books and surf the web.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for someone else in another state. They were able to pick it up a Best Buy close to them and the whole transaction was great. She loved the phone too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid, durable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, got it activated for ringplus. Very good Corning Gorilla glass touch screen, smooth. Got better display then the most 4.5 screen low end smartphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very hard unlock...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Verizon Moto e 2015 => Basically Unlocked... But, Boost mobile Moto e 2015 Very hard unlock... I have not yet been unlocked this phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for child

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for Christmas. Basic reliable Android phone for a 12 year old. They had a special at the time and it was at a great price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mic sucks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone would be OK but they put the mic in back of phone so people can't hear when you talk to them,who does that.I will be returning ASAP.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value for the buck

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has all basic functions you need. I installed all apps I wanted and it works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Ringplus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone to use for Ringplus before the FED kicked in. Works great with little setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a WO dsrful phone for any o Ssion no matter what

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    This is a replacement phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaces a prior phone of same model. People complained about the inability to understand me. My friend had one of the same model, and when side to side my phone always reported a full bar less signal strength. This one is about the same as the last one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two days the wifi connection quit working and would not reconnect. I returned it. My Verizon Motorola Droid is connected to same wifi connection and works just fine.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My moto cell phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this Motorola moto e phone is a old metro pcs phone. I bought this boost phone yesterday brand new out of the box. when I send a email is says sent from metro pcs phone. best buy and boost need to fix this. This is not good.

    No, I would not recommend this to a friend