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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2222 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the Reader for Magstripe's ease of use, affordability, and compatibility with various devices. Positive feedback also highlights its compact size and straightforward setup process. While some users mention higher than expected fees, the device's performance is generally well-received. A notable limitation is the lack of a chip reader in some models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 2,222 reviews
  • Rated 2 out of 5 stars

    poor design

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It moves too much when you go to swipe a card which results in an inaccurate read and you have to try to run the card several times.

    No, I would not recommend this to a friend
    • Brand response from Square
      Posted .

      We are sorry to hear about your experience with this and would recommend you consider our Contactless and Chip Reader, which is paired through Bluetooth and shouldn't move as much when accepting a card payment. SquareAU

  • Cons mentioned:
    Chip reader

    Rated 1 out of 5 stars

    UnSatisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldnt allow me to swipe credit cards. Had to manually enter credit card information

    No, I would not recommend this to a friend
    • Brand response from Square
      Posted .

      It sounds like there may have been some troubleshooting that needed to be done. Feel free to check out these troubleshooting steps (squ.re/MagstripeTips), but if you ever have more questions down the road, feel free to reach out to us for help! SquareAU

  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Square product is a very valuable device for my company and customers.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    So so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When checking with credit card companies, I discovered that I could be liable for a data breach. I switched to a reader supplied by my bank that encrypts to FIS standards.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Dated tech and flimsy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Square needs a new product and quick. These units break fast. Always snap off the phone jack. 3rd one in 1 year.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very small and gets the job done. Perfect for those quick sales.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Square

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when you are selling items at a craft fair or show

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Need c cord adapter. I was assured I wouldn't need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had told her that I needed the one that plugged into the phone to the c plug.she said assured me that this one would be no problem and could have connect to anything. No it does not.

    No, I would not recommend this to a friend
    • Brand response from Square
      Posted .

      We apologize for any confusion and inconvenience you've experienced with the Square Magstripe Reader. It seems there might have been a misunderstanding, and we're sorry for any miscommunication. To resolve this, you may want to consider purchasing a separate USB-C adapter to ensure compatibility with your device. Headset and Lightning are the only connection types available for the Square Reader for magstripe at this time. You can check device compatibility for our other Square Hardware here: https://squ.re/3xVJKb6. We appreciate your understanding and thank you for choosing Square. SquareAU

  • Rated 2 out of 5 stars

    Shouldn't need to do this.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Annoyed that you have to buy this separate adapter to make it work. Shouldn't need to do that.

    No, I would not recommend this to a friend
    • Brand response from Square
      Posted .

      Hello @Geidolon. Sorry to hear you had to purchase an adapter. The most compatible reader we offer is our Square Reader for contactless and chip, this reader connects via Bluetooth. SquareAU

  • Rated 1 out of 5 stars

    Doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the reader to replace my older one (6 years old) as well as to have an extra reader for farmers markets. The new reader doesn't work and its pretty inconvenient. I will likely go to another retailer in person to make sure it works before purchasing it.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Hi, Augustus! We are sorry to hear your reader didn't work for you. If you ever have trouble, don't hesitate to reach out to us or try these troubleshooting steps here: squ.re/MagstripeTips SquareAU

  • Rated 2 out of 5 stars

    Small card reader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Downloaded the app and couldn't get the reader to work. The app sent a free reader. Not worth buying.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It kinda works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to swipe my clients card about 5-6 times before getting this to work.. It's going back, sorry

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Freeze everyone's first transaction!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT USE SQUARE! Square puts a freeze on your account after your first transaction to "help better protect you against fraudulent transactions" it takes two days to clear up. If you want your funds now don't use Square!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told by the sales rep I chatred with that there were no fees, BUT when i ewad the terms of agreement all they said was i had to agree with their fees so at that point I determined i would never use it. I will be returning it for credit!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Fees

    Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little gadget. It's easy to use and very fast to enter the information and swipe the card. Payment is made very promptly within a couple of business days, and there are no monthly charges --only the 2.75% fee. Made my on the go business much easier.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Square Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Square is a useful tool but I had a problem. I didn't know it wouldn't work with my 4S I-phone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I wouldn't recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I seemed to have trouble with this product as it doesn't connect to my galaxy 7 properly.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Helpful but expensive !!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful but the charge is a litle bit hight 2,75 % extra ? Some costumers dont want to pay extra %

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I have only used it once

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but the instructions are not really clear as to how to use it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    garbage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    to difficult to set up felt cheap wasnt happy at all

    No, I would not recommend this to a friend
    • Brand response from Square
      Posted .

      Hey, Nandez. Thank you so much for taking the time to share your thoughts and we are sorry that you had a hard time setting up the reader. This reader plugs right into your phone and will work once you have downloaded the Square Point of Sale app. When you plug it in with the app open, your phone will vibrate and will say "reader connected." If you feel like taking another look, or checking out our other hardware, please don't hesitate to reach out. SquareAU