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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 210 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the Arctis Nova 5X Wireless Gaming Headset's amazing sound quality, comfortable design, and long-lasting battery life. Many appreciate its simple connectivity and lightweight feel. However, some customers have expressed concerns about the fit of the headset.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 210 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    works some times

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after a month of use volume is lower had to reset multiple times. when it has full volume works great .otherwis meh

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price point

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing lacking is slightly better volume. Other than that works great.i play on xbox/pc app is straight forward easy operation from your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing first buy at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer survives was same day order same day pick up well done I’m very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the promotion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say for my opportunity and $400 gift card I am sure nobody win...the review I am leaving won't help me win. Anyway the headset is worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset over all but sometimes it has connection issues

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Very comfy. Bad product for gaming.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset was overall extremely comfortable and had solid sound quality. But there was little to no base audio or directional audio. The high pitched noises in games stood out way more resulting in multiple headaches.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Won't stay connected

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They constantly have to be unplugged and plugged back into the Xbox (with the Bluetooth adapter thing). Had good luck with other versions of these headphones but these such because of that issue. 2 stars because the sound is good, but it's annoying

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good headset

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality for the price. The mute is a button instead of a mic movement like most so it doesn’t wear out the mic cord

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Y DU DO DIS 2 MEEEE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset. Comfy. Sound quality 10/10. But mic randomly wont work on parties. Need to turn it off and on until it works. Annoying. Ugh

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Arctis 5x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much smaller than other models sound quality is fine feels cheaply made tho

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fye.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mhm fye type i can't lie so fye omm get this rn onb

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Don’t waste your money, To many issues- Read

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the steelseries nova 5x is not that great, Sound quality sucks for xbox series x and the so called clear cast mic is not that good in fact it sounds very tinny like talking through a tin can, The software is very glitchy , For instance I had issues where I went to turn on the headset and the mic wasn’t working, turn off and back on for it to start working again. Also this headset at least to my ears has alot of static noise. To sum it up, I ended up returning the steelseries nova 5x because for $130 they have to many issues. Not worth it. I went with Turtle Beach Stealth 600 for $99.99 and let me tell you, It’s a fantastic headset with full immersive sound and a fantastic mic to boot ! Not to mention I have been using the turtle beach stealth 600 for 3 days now & with the 80 hour battery life I only went from 100% charge to 90% in 3 days. Pretty awesome. Imo steelseries is way overpriced and overrated. So my suggestion is if you are looking for a new headset that won’t break the bank, Get the turtle beach stealth 600 for xbox series x/s , You won’t be disappointed. Hope this helps.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nadda

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am just typing to let me post the review. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great upgrade from my Arctis 3. Never had issues with steel series

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flexibilty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well on pc and xbox. Works well even on a phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing! Working from home just got a lot better. With the AI noise cancelling, No one can hear my children in the background. Best purschase ever.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't use for PC.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not that bad, but has problems on the pc. Especially connecting when you first turn on the pc. On Xbox works like a charm, no issues.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are good but my only issue is that when i turn them on sometimes i cant be heard so i have to turn off then on this happens in the game call of duty 6 not sure if its the game or device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about my steelseries 5x great gaming headset

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Poor audio.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor audio. It was comfortable overall reviews were appealing however, when in use the audio was choppy and poor quality.

    No, I would not recommend this to a friend