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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 197 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers consistently note the Surface Pro X's portability, light weight, and long battery life. They appreciate its fast performance, large and responsive touchscreen, and compact size. However, some users have expressed concerns about its compatibility with certain graphics applications and its processor speed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 197 reviews
  • Rated 3 out of 5 stars

    Blah on Surface Pro X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I graduated from Surface 1 to This Surgace x. X has a great screen and shows well BUT there is no antivirus software thats compatible with windows 11 as well no headphone port. I thinknits already vulnerable to virus. And ive had a good couple weeks. Im scared to use it much for that reason. No regular USB either. It has the mini ports...so thats why i dont really care about this model

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE my Surface Pro X!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Surface Pro X. I have had so many devices over the years; tablets, laptops, smartphones and desk tops and this can literally do it all! Great purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pro X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal. Perfect for my daughter to use in college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my fiancé for Christmas! Well she got it early, but she absolutely loves it and uses it daily for her work and gaming surprisingly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good luck getting Microsoft to honor their warrant

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The detachable keyboard won't register. Apparently it's a common issue with this device that's under investigation. It's still under warranty, but good luck trying to reach anyone at Microsoft to help with that!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Surface Pro X for my grandson. He wanted something compact for school and personal use but did not want to carry around a large laptop or using a tablet. He loves it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good product. My girl just wanted a Mac so I had to return it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my husband and he loves it and uses it everyday now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Laplet (my son named it) :)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to get a feel for it, I’m used to an iPad or laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the dollar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a surface what more can you say? It is solid 13" computer only wish was that had the case with it with keyboard you have to get that separate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Durability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for child or adult due to its durability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product Just wanted to have a Surface Pro that had the ability to connect to ATT not just Wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY SURFACE PRO X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice overall -- I need to figure out how to make it more touch sensitive. Thank you for helping me exchange an open box for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Surface Pro. The larger screen is great. This is my second Surface and i wouldnt buy anythong else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SURFACE PRO X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great efficient laptop. The only problem I had is that word is not great for writing notes with the stylus so I had to use endnote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for graduate school!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for less than twenty four hours and I LOVE IT. cannot believe I ever did without it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good for hand written notes.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping to use the surface for taking notes and writing hand written notes, diagrams etc. but this product doesn’t work as well as the iPad or remarkable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and price. The store associate was a great help in getting the right one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great for people who do their work outside of a traditional office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get a new one because the touch screen stopped working. This one is amazing!

    I would recommend this to a friend