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Customer Ratings & Reviews

Your price for this item is $1,569.98

Customer reviews

Rating 4.3 out of 5 stars with 187 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers enjoy the Surface Pro X's compact size, impressive battery life, and lightweight design, making it easy to use and transport. Many appreciate its LTE capabilities and generally positive performance. However, some users point to limited USB port options and app compatibility issues as drawbacks. The price point was also cited as a potential concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 187 reviews
  • Rated 4 out of 5 stars

    Decent computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this laptop everyday. No problems since I bought it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for what we need it! Love the LTE! This is great because in our area we don't have any kind of internet services for our home.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lack of windows operating system

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complicated, could be better with windows software. SQ1 operating system is super complicated. in short you can't install any software which supports windows operating system. not worth it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    pretty good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only PC we own in a Mac household and we love it but it's a bit expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop and tablet. This is our companies only laptop that we use.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing! We're glad to hear you've been enjoying the 2-in-1 features of your Surface Pro X.

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and compact. Love the option of using it as a tablet or laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a great small useful machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful and upgradeable machine. Idea for internet and small business work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for learner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product by Microsoft easy to use and easy to understand the product Warranty is also good price is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro X is versatile

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device at a decent price for traveling on company business without wifi access.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're delighted that you're enjoying your new versatile Surface Pro X. It's great to hear that it fits your business needs. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Amazed

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best tablet Ive owned. Microsoft has outdone themselves!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service- fast and easy pick Very nice Would 100% go back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my husband for work he loves it very much had been wanting one for the longest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, fast free delivery! Could not ask for more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as an upgrade to my old surface Pro and could not be more glad with this new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Works great with the SIM card and on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Hands down a sweet machine! Recommend this to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatcomputer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I use this product every day. Great for every day use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size, Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Goodbye iPad - Hello Surface Pro

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit skeptical about the Surface Pro in the beginning. But I'm here to say that the Surface Pro is amazing. I didn't think using a Windows OS on a tablet would be necessary. It seemed like my iPad could do everything I needed. But it turns out, the productivity of a Surface Pro is miles ahead of an iPad. So what makes the Surface Pro the better choice? That really depends on what you use for a desktop computer. If you're use to using Windows on a PC. The Surface Pro is going to feel like second nature. Almost everything you can do on a desktop PC you can do on a Surface Pro. High end gaming/video editing/etc are some exceptions, as those tend to require much higher hardware specs. The touch screen is perfectly sensitive. There are a plethora of options to change how you interact with the touch screen. The multi-gesture controls are pretty intuitive and easy to do. The clarity and resolution of the screen is outstanding. It's quite vibrant and crisp. And the weight is surprisingly light. The battery life seems to be pretty stellar so far. I've had it for almost 2 weeks and have only had to charge it twice. Of course, your use may vary. But so far I'm quite pleased with how much use I get out of it between charges. I'm very impressed with this tablet. It feels like an extension of my desktop PC. Its comfortable to use. Has all the same functionality as a desktop windows PC. And is light, thin and very portable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the LTE option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new addition to the Surface line. Great for field users.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – It's great to hear that it’s a good fit for your needs. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Versatile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Versatile and convenient for a cellular device.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello – Thanks for sharing! We hope it continues to serve you well. Cheers, Erica Surface Customer Care Microsoft