Customer Ratings & Reviews
- Model:
- SWIFI-SE2KIC-US
- SKU:
- 6635799
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
to a friend
Security Cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the cameras. Clear picture day or night. It's good to know what is going on inside my house when I am not around. Easy to install and setup. Good cameras for the money!
I would recommend this to a friendBrand response from Swann
Posted .Hello Flyboy,
We’re so glad to hear you’re enjoying the cameras and finding them easy to install and use! It’s great knowing you can keep an eye on your home even when you’re away. Clear day and night vision really makes a difference. Thanks for the kind words!
Your feedback is important to us.
LV - Swann Team.
Swann ftw
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these swann wireless cams for indoor use to monitor the interior of my home to add to the other swann products I own. Quick and simple startup. App has a few bugs from time to time. Aside of that, the cameras do what they need to do.
I would recommend this to a friendReview
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! I can see in the night as well, I am also able to hear well.
I would recommend this to a friendBrand response from Swann
Posted .Hi Allan,
Thank you for your feedback. We’re happy to hear that the camera is working great for you and that both the night vision and audio clarity are performing well. Your positive experience means a lot to us.
If you ever have any questions or need assistance down the line, feel free to reach out to us anytime. We're here to help. Your feedback is truly appreciated. Mary - Swann Team
Easy and fast use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use and cheap price. Auto login, ferry easy!
I would recommend this to a friendGreat cameras
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work great. The price for them was worth it.
I would recommend this to a friendBrand response from Swann
Posted .Hi Elisa,
Thank you for your feedback. We’re thrilled to hear that the products are working great for you and that you found them well worth the price.
It’s always wonderful to know when our customers feel they’ve made a solid investment. If you ever need any assistance or have questions down the line, our team is always here to help.
Your support truly means a lot to us.
Mary – Swann Team
Disappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these cameras on 1/27/25 and I already want a refund. The reviews had me thinking I made a great purchase, I was highly disappointed. The quality was just okay, the cord is super short so I couldn’t even put it where I wanted. It took the camera 20 mins to come on after I plugged it in. I thought it was defective. The subscription is $10 monthly. It’s a no for me. Not worth $80!!
No, I would not recommend this to a friendBrand response from Swann
Posted .Hello Dajavu,
We’re sorry to hear that your experience with our cameras didn’t meet your expectations. The setup time can vary, but it shouldn’t take 20 minutes for the camera to power on. If you’re experiencing any issues, our team would be happy to assist with troubleshooting. Regarding the subscription, our products can be used right out of the box without a monthly fee, and most of our cameras also function as a local system. If you’d like to discuss your concerns or explore a return, please email us at tech@swann.com. Your feedback is important to us. LV - Swann Team.
Slow and laggy. Often fails to load views
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cameras are very slow and laggy. The often fail to show view despites being connected to a high speed internet.
No, I would not recommend this to a friendBrand response from Swann
Posted .Hi Eniola,
Thank you for your feedback. We’re sorry to hear that you're experiencing lag and slow performance with your cameras, even while connected to high-speed internet. That’s not the level of performance we aim to deliver, and we understand how frustrating this can be.
There may be a few factors affecting the live view, such as network settings or signal strength between the cameras and your router.
Our support team would be happy to help troubleshoot and get things running smoothly for you. Please don’t hesitate to reach out to us at tech@swann.com with your set up details. We're here to help and appreciate you bringing this to our attention.
Your feedback is truly appreciated.
Mary – Swann Team.
Not to good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like it, but i having problem with the signal
No, I would not recommend this to a friendBrand response from Swann
Posted .Hello JonathanF,
Hi there, we’re really glad to hear you’re enjoying the product! 😊 Sorry to hear you’re having some issues with the signal. That can happen due to distance, interference from walls, or other electronics nearby. Try moving the device closer to your router or recorder if possible, and feel free to reach out to our support team for more personalized help.
If you ever need assistance, feel free to contact us at tech@swann.com.
We’re here to help!
LV - Swann Team
Horrible product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They didn’t last not even 2 months and both start to failing. I waasn’t able to live stream outside of my home. They were connected to my wifi signal and worked while inside the house, once you were out and outside of my wifi signal range, they stopped streaming. I callec seceral times the company’s support. They resetted them both but no fix. I ended up buying other 2 cameras from a different brand.
No, I would not recommend this to a friendBrand response from Swann
Posted .Hi Ricardo,
Thank you for sharing your experience. We’re sorry to hear that the cameras began failing within such a short time and that you were unable to live stream when away from home. We understand how frustrating it is when a system works locally but not remotely, especially after spending time troubleshooting with support and not getting a resolution. This is certainly not the experience we want our customers to have.
We appreciate you reaching out to our support team and regret that the issue could not be resolved. Your feedback is important and will be shared with our team to help improve both product reliability and the support experience. If you’re open to it, we’d be happy to review your case further. Please contact us at tech@swann.com with any previous support details, and we’ll do our best to assist.
We know this hasn’t met your expectations, but we’re committed to doing better.
Mary -Swann Team.
Swan cam.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camara is not bad haven't had any issues but speaker is horrible cant understand anything
I would recommend this to a friendBrand response from Swann
Posted .Hello RaulA,
Hi there, thank you for your honest feedback! We’re glad to hear the camera itself has been working well for you. 😊 We're sorry to hear about the trouble with the speaker, that’s definitely not the experience we want for our users. We’d love to help troubleshoot or look into a replacement option if needed. Please don’t hesitate to reach out to us at tech@swann.com so we can assist you directly.
We're here to help!
LV - Swann Team
Bad item
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow no clear and when I open it take long time
No, I would not recommend this to a friendBrand response from Swann
Posted .Thank you for your feedback. We’re sorry to hear about the issues you’re experiencing with the system. Slow performance and clarity can often be improved by ensuring a strong Wi-Fi connection and updating the app to the latest version.
If the problem persists, please email us with your internet upload and download speeds at tech@swann.com so our team can resolve this.
Your feedback is important to us.
LV - Swann Team
Pretty good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are pretty good cameras, especially at the price. I initially had some issues with them losing connection, but they’ve since been great.
I would recommend this to a friendBrand response from Swann
Posted .Hi Vincent,
Thank you for sharing your experience with us. We’re glad to hear you’re finding the cameras to be good value and that the connection issues you initially experienced have been resolved. It’s great to know they’re now working well for you.
Your feedback is truly appreciated.
Mary – Swann Team
Precise location required by Swann Security app
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the video of these cameras is not the reason for the 1 star rating - that is really good for the price. I am giving 1 star because the Swann app that you have to download/install to set these cameras up requires your precise location. Not just general location - it won't let you add a camera if you don't allow the app precise location. There is no legitimate reason for this requirement. Because of this, I recommend you buy a different brand altogether.
No, I would not recommend this to a friendBrand response from Swann
Posted .Hi David. Our app asks for Location Permission so that it can help find your Wi-Fi network during the pairing process. It helps the app populate a list of local network names to choose from rather than asking you to type it in manually, which may lead to typos that would cause the pairing to fail. If you are concerned about your privacy, you could just enable Location settings whilst you pair the camera, and then immediately afterwards you could disable it again and you will be able to use the camera normally from that point on. Hope that helps. -SD, Swann Team.