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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1414 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are pleased with the Theragun Elite's overall performance, force, and ease of use. Many appreciate the excellent battery life and the muscle relief it provides, as well as the variety of attachments. Some customers find the price a bit high, while others have experienced issues with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,414 reviews
  • Rated 1 out of 5 stars

    Wont hold a charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product was defective. Charged over night and it wont hold a charge. As soon as I unplug it the battery goes to 0%. Am returning it, hopefully I can update this review once we get a new one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have and not need, than to need and not have.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Relief for tight muscles

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do a good amount of weight lifting and exercising. As I’ve aged, recovery times are a little slower and muscles ache a little more than before. I’ve been using the Theragun for the last week and have noticed some impressive results. I’ve had a nagging hamstring for quite a while. Whenever a tried running I could it tightening up. I tried using the Theragun before exercising and after and didn’t feel the tightening this time. I also didn’t feel sore the next morning. There’s quite a few features of the Theragun model that I really like. First, the Theragun is really light weight. You can use the device for extended periods of time without exhaustion. Second, the Theragun is very quiet. The sound is not going to be an annoyance to others and if you’re in a separate room it’s almost inaudible. I also like the four additional attachments that targets different types of pain relief. There’s a instruction manual that explains what each attachment specifically targets. One attachment is better around bones, one is made to targets back pain. All of the equipment comes in a nice travel case. The battery life seems to be good. I’ve used the Theragun for over an hour and have not needed to recharge it yet. If you experience a lot of muscle pain/body aches, or if you lead an active lifestyle this is definitely a device you should look into. It will help relieve your pain so you can get back to living.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! My husband loves it and uses it every day.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very noisy, didn’t like it and returned it. Heavy seems like well made

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. Quality of the device is poor and the device is pretty difficult to use. The attachment are flimsy and break easily. Customer support is pretty lacking.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Packaging

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very disappointed that You shipped this to my home in the Theragun box. It was a gift for Christmas for my husband and he brought in the box from the front porch. Can you please box items before shipping? I won’t be purchasing gifts from Best Buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!!! My whole family uses this and we all love it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No no no

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say that the theragun is not safe! It literally overheated and blew up and started smoking. I do not recommend theragun, due to the persistent friction overheating the device. She whined until she blew out. Didn't even last 2 weeks thanks therabody; Not.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast charge works great! Got a good deal also thanks

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dead Upon Arrival

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered through BestBuy.com. Arrived via UPS delivery. Have a firm understanding of fully charged before use. Plug in, to get it charged up once unboxed. Even after several hours of charge time, the dreaded 0% blink on the OLED screen refused to change. Decided to return. Found out from several other customers 1-star reviews show that this is a reoccurring problem. Especially the White Product RED version. I am not confident to buy it again. Decided upon Hyperice Pro 2 to replace this. Never look back since.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No Customer Support

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit. Broke after 13 months - warranty only for 12 months. Contacted Therabody and they don't repair or offer any sort of replacement program.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terribly painful.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is so incredibly painful that I ended up with little bruises. This is definitely not for anyone that has any type of sensitive skin. I thought it would help me with my aching muscles but it was very painful.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Theragun

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not as good as good as pro. I would not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t turn on charged it for hours would say 100 as soon as I took it off right back to 0

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not purchase through third party store

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a defective device and went to exchange it at Best Buy. I had the same issue with that one, and did the same thing. And guess what…it had the same defect. The battery was completely dead, and would not charge. I ultimately had to go through Therabody directly. Just be cautious on purchasing the more unique variants. They’ve probably been in stock for a couple years.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    2 Brand New Theragun Elites Didn't Work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is specifically a review of the Product Red version of this. Ordered one via website for delivery...arrived on time and gave it to my wife for her birthday. It didn't work. Plugged it in and it would charge. Just blinked "0%" for hours...tried several outlets. Okay, these things happen. Returned in store the next day and exchange for another. Got it home and same thing. Second brand new Product Red version blinked "0%" and wouldn't charge. Tried many outlets etc. Did some research online and it turns our MANY people have experienced this exact issues, especially with the white Product Red version. Returned the next day and exchanged for a black one which actually charges, but the whole weekend was gone so my wife couldn't enjoy her birthday gift. (Not to mention 2 trips to the store after using the convenience of ordering on website and having it shipped. Since this seems to be a fairly well documented issue (after seeing it many places on the web) I'm disappointed Best Buy and Therabody allowed this to remain on the shelves. Save yourselves the disappointment and don't buy the white Theragun Elite (product) RED version.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used minimally for 1 year and 1 month and then broke. Warranty covers only one year. Now I’m out of luck, per the company. Doesn’t seem reasonable for a $350 item. Poor quality, buy something cheaper.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pitiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useless if you ask me you would be better with a massage chair.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too loud

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too loud. Ended up returning it and buying the hyperbolt which is cheaper and smoother.

    No, I would not recommend this to a friend