Customer Ratings & Reviews
- Model:
- TWA-SH
- |
- SKU:
- 8817231
Customer reviews
Rating 4.6 out of 5 stars with 263 reviews
(263 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers value the easy installation, parking mode capability, and compatibility of the Hardwire Kit for all Dash Cameras. They appreciate the peace of mind it provides and consider the $30 price tag to be reasonable. However, some customers have expressed a desire for a longer cable length.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Customer service needs experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not use. The tech could not help me with my car
No, I would not recommend this to a friendBrand response from Thinkware Product Expert
Posted .Hello, we're very sorry for your experience with our dashcam, please reach out to us via email or phone call at support@thinkware.com or 1 (844) 865-9273 so we can assist you further. Thank you!
- Pros mentioned:Cable length
Rated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good, long wire fit for my f200 dash cam on a SUV size
I would recommend this to a friend Rated 3 out of 5 stars
Way to expensive
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mean it's a wire it works but 30$? Come on.. it should be included.
I would recommend this to a friendBrand response from Thinkware Product Expert
Posted .Hello There, Please note that all Thinkware Dash Cams include either the 12V Car Charger or the Hardwiring Kit, depending on the bundle.
Rated 3 out of 5 stars
It's wire!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed for direct install or battery install, cable is short depending on your application.
I would recommend this to a friendRated 1 out of 5 stars
Mislead by Best Buy!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy sold this harness for “all” dash cams. However, the Best Buy dash cam installer claimed this harness was not designed for my web cam.
No, I would not recommend this to a friendBrand response from Thinkware Product Expert
Posted .We apologize for the inconvenience but can you tell us what is the model of your dash camera for us to further check? Please reach out to us via email or phone at support@thinkware.com or 1 (844) 865-9273 so we can assist you. Thank you!
Rated 3 out of 5 stars
Goes with camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to go with the camera I purchased. Best Buy employees weren't too helpful ... cause they weren't around.
No, I would not recommend this to a friendRated 3 out of 5 stars
Additional accessories
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Additional accessories that should had came with the thinkwear dashcams.
I would recommend this to a friendBrand response from Thinkware Product Expert
Posted .Hello There, Please note that the Hardwiring Kit is included in select Thinkware Bundles.
Rated 3 out of 5 stars
Wire for hook up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really no comment due to this is Part of the camera set up for the dual camera dash camera system
I would recommend this to a friendRated 2 out of 5 stars
Not bad, but you can not pick time to operate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit constantly runs on in a loop, you cannot zoom in to read license plates and when you try to review thumbnails it takes too long to locate actual important incident review! ! Would NOT buy thinkware X500 front and rear camera again! Get GoPro4 for awesome photos!
No, I would not recommend this to a friendBrand response from Thinkware Product Expert
Posted .Hi there. We are sorry to hear about your experience with the X500 dash cam. To review incident footage, please select the evt_rec folder under the "File List" option on the main menu. Once users locate the file and are in the video playback screen , they have the option to zoom in the recording by clicking on the zoom icon. Alternatively, these features are also available when using the Thinkware PC Viewer software. If you have any additional questions, please contact us directly by phone (1-844-865-9273) or email ([email protected]). Thinkware Customer Support
Rated 5 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this so my dash cam could be hard wired into the fuse box of the car. Have not had any issues so far.
I would recommend this to a friendRated 1 out of 5 stars
Don’t buy without consulting a car professional
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Make sure you consult a professional before buying. I talked to Best Buy employees online and in person before and even had to put the make and model of my car in to purchase. When I went for installation I found out that my car (a 2016 model) can’t be hardwired. I could return this, but now I am stuck with a dash camera that can’t do parking mode and I am out the installation fee.
No, I would not recommend this to a friendBrand response from Thinkware Product Expert
Posted .Hello There, we are sorry to hear that! We would like to know why you were told that you can't hardwire in your vehicle, as our Dash Cams can be hardwired on almost every kind of vehicle. Please reach out to our Support Team at support@thinkware.com.
- Pros mentioned:Cable length, Installation
Rated 5 out of 5 stars
Worked Perfectly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to connect to wiring harness. The 'always on' and 'accessary on' wires are clearly marked. There is plenty of length in the wire to run to the windshield. I installed these in a Fiat 500 and a Dodge Grand Caravan. I pulled panels to run them underneath and out of site. The wires are completely invisible.
I would recommend this to a friend Rated 1 out of 5 stars
Are you guys kidding me?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it “new” one with full price, but how can you send me “broken”, “used” one? Your installation staff was also surprised with me. I lost my 1day and wait another 14days.
No, I would not recommend this to a friend- Pros mentioned:Functionality
Rated 5 out of 5 stars
Unlocks A Whole Level Of Features For Your DashCam
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly this should have been included in the packaging for most of ThinkWare's Dash Cams but I can understand that some people would not use Parking Modes or they may feel that the installation of this is too involved. This is a great 'Accessory' that really differentiates what a premium dash cam can do versus a budget one. The Hardwiring Kit allows the dash cam to know when you're actually operating the vehicle or when the vehicle is turned off allowing the dash cam to actually switch modes to best suit the situation. Not only that but it allows you to free up a 12V outlet in your vehicle so you may charge/use other devices. The wires are of decent quality and I would highly recommend using a 'Add A Fuse Tap' to make installation cleaner and easier.
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Easy to hookup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to run and hook it up. Sucks that it comes separate. One issue with my car, the wire that hooks up to the radio fuse, had to use onstar fuse. On my car, the radio fuse still has power going to it when car is off.
I would recommend this to a friend Rated 4 out of 5 stars
Great camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would have gotten 5 stars if optional hardwire was included So I bought the hardwire from same store as camera. It says 16' but it's actually a touch under 10'. I have a large truck Not sure if its long enough "Help!!!!"
I would recommend this to a friendBrand response from Thinkware Product Expert
Posted .Hi there! We are sorry to hear about the hardwiring cable you received. Please contact us directly by phone (1-844-865-9273) or email ([email protected]) so we can exchange a longer cable for you. Thinkware Customer Support
Rated 5 out of 5 stars
Good camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price. It's pretty primitive when it comes to changing the settings and what not
I would recommend this to a friendRated 1 out of 5 stars
Too short!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This cable needs another couple feet of length. A lot of cars these days have their fuse box in the trunk - for example, my Dodge Challenger. Routing the cable the shortest route possible along the headliner, above the windows, then down through the back into the trunk left me about a foot or so short - two feet if I wanted the wire hidden in the trunk too. The Challenger is not even *that* long of a car and it's a shared platform with many other Dodge and Chrysler models, so this is going to be a common problem. I'll have to extend the length myself, which is going to leave splices in the wires. I know how to do this safely but I would assume that many do not, so this is definitely something Thinkware should consider. That said, I know of no other cable for Thinkware cameras so I have to recommend this if you're hardwiring - just prepare to extend the wires (or have a professional do it).
I would recommend this to a friendBrand response from Thinkware Product Expert
Posted .Hi Jeff! Please contact us directly by email ([email protected]) or phone (1-844-865-9273) as we can provide assistance regarding this inquiry. Kind regards, Thinkware Customer Support
Rated 2 out of 5 stars
Cable too short
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Found out later I need a hardwire kit to use certain features that’s built into the f800. This should of already be included especially at that price point. During install I found out I was short 2 maybe 3 feet. No matter if I route from the top or bottom. My fuse box is in the trunk and I have a four door sedan. Think twice before buying this kit.
No, I would not recommend this to a friendBrand response from Thinkware Product Expert
Posted .Hello Kevin,
We are sorry to hear about the wiring being too short for your vehicle. Depending on the location of the Fuse Box we do offer longer Hardwiring Kits. Parking Mode is an optional feature as not everyone wants to wire the camera to the fuse box.
- Pros mentioned:Installation
Rated 5 out of 5 stars
A recommended accessory
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup is fairly simple if you know how to pull out a fuse. I've had no issues setting this up in my two vehicles.
I would recommend this to a friend
