Customer Ratings & Reviews
- Model:
- VA104000US
- |
- SKU:
- 6505007
Customer reviews
Rating 4 out of 5 stars with 240 reviews
(240 customer reviews)Rating by feature
- Cleaning Quality4.0
Rating 4.0 out of 5 stars
- Maneuverability4.3
Rating 4.3 out of 5 stars
- Ease of Assembly4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the PWRHERO 10S Cordless Stick Vacuum's lightweight design, impressive suction power, and ease of use. Many also appreciate its quiet operation and the variety of included attachments for different cleaning tasks. While some users found the battery life to be a limitation, the overall cleaning performance receives positive feedback. The vacuum is also considered to be a good value for its price.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Grest for floors not powerful enough for carpets.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great on floors. I like the swivel and that it can fit under furniture. Charge holds well. Dissappointed that it does not work well on carpet. Not enough power to do a very good job so still need to pull out the other vacuum for the carpets. Will be going back. Too expensive to just use for hard floors.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.East to use and great at getting all the pet hair up. I use on all types of flooring.
I would recommend this to a friend Rated 5 out of 5 stars
Nice vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great vacuum at a great price glad I called her on sale at Best Buy only
I would recommend this to a friendRated 2 out of 5 stars
Opt for Dyson
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for about 6 months and then the high power stopped working.
No, I would not recommend this to a friendRated 1 out of 5 stars
not as good as other models.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the max feature does not work. this is our 3rd tineco. they are generally good vacuums at a good value price. we have attempted to reach the company for a warranty exchange but it is proving to be incredibly difficult.
No, I would not recommend this to a friend- Pros mentioned:Weight
Rated 5 out of 5 stars
Great vac!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little vac super lightweight and really maneuverable!!
I would recommend this to a friend Rated 2 out of 5 stars
Trash
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Power is no good i returned it after a week or so no good
No, I would not recommend this to a friendRated 1 out of 5 stars
Vacuum dud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used this project two times before it entirely quit working. Tried calling the manufacturer many times, 3 hours on hold with no resolve. Eventually took back for refund.
No, I would not recommend this to a friendRated 1 out of 5 stars
Never buy the policy not worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The return policy is suck for just 15 days if you have return policy you can’t return means no return after 15 if no policy or loose money if even have and passs the return time is not happy with it..
No, I would not recommend this to a friendRated 1 out of 5 stars
Honestly worthless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item earlier thjs year and j really wish i didnt throw away my box so i could return it. I bought this purely to pick up cat litter in my litter box room and ill run it and when i turn it off itll empty onto the floor. It wont pick up dog hair, its really just trash.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Dear Jessica, we are very sorry for your unpleasant experience. Please rest assured that Tineco offers two years warranty for each customer. You are encouraged to contact us customer service (https://us.tineco.com/support/) for detailed troubleshooting and warranty process. We expect your early reply.
Rated 1 out of 5 stars
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a great product, the suction is minimal I wanted something cordless and efficient unfortunately I wasted my hard earned money
No, I would not recommend this to a friendBrand response from Tineco team
Posted .Hello MildretG, we're sorry to hear that you are disappointed with the performance of your PowerHero 10S Cordless Stick Vacuum. For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. If the issue persists, please contact our customer care team via email (support@tineco.com), chat through our website or by phone Mon-Fri: 8 AM - 8 PM 1-855-292-8864. Thank you for being a valued Tineco Customer
Rated 1 out of 5 stars
Dont buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible dont buy, if your going to buy anything get a dyson or shark
No, I would not recommend this to a friendBrand response from Tineco team
Posted .Hello, We're sorry to hear that you are not happy with the performance of your PowerHero Stick Vacuum. We want to help, please contact our customer care team via email or chat through our website or by phone Mon-Fri: 8 AM - 8 PM 1-855-292-8864. Thank you for being a valued Tineco customer
Rated 1 out of 5 stars
Bad product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am unable to get this vacuum to work I even had a specialist look at it. Then my return date expired such a disappointment
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Dear customer, we are very sorry for your unpleasant experience. After reading through your review, we understand the issue with your vacuum is not turning on. You are encouraged to contact us customer service (https://us.tineco.com/support/) for detailed troubleshooting and warranty process. We expect your early reply.
- Pros mentioned:Noise level, Suction power, Weight
Rated 5 out of 5 stars
Lightweight, Quiet and Powerful!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum was a snap to assemble. OK, literally 2 snaps, the tube to the head and the power brush to the tube. This vacuum charges with a wall transformer. The vacuum package includes the vacuum head, extension tube, a full-sized LED power brush, a mini power brush, a 2 in one dusting brush, a crevice tool, a charger and a wall mounting bracket. This vacuum is very quiet compared to the ones I am accustomed to. At first, I associated the lack of noise with a lack of power, but I soon found that this lightweight unit has plenty of power. I vacuumed a 16x24 rug in our den that was vacuumed 4 days ago with a full-sized unit and was surprised to see that quite a bit of dirt was removed from my recently cleaned carpet. The full-sized power brush is low profile and swivels allowing it to get into low places that a full-sized vacuum could not reach. Being lightweight and having the swivel steer, I found it a little difficult to maintain straight lines on a large dense plush carpet. Next, I took off the power brush and extension tube and attached the 2 in one tool with the brush extended. After dusting a few tables and chairs I started on HVAC return air ducts. Not only did the vacuum dust the ducts louvers very well, it sucked out some large clumps of cat hair. I pressed the Max (turbo) button and found even more cat hair clumps. Both the large and mini power brushes worked well on our carpeted staircase. This unit is a pleasure to use on the staircase due to its light weight and lack of a cord to wrangle. I used the mini power brush, the 2 in 1 tool and the crevice tool in my cars. The vacuum did a great job. I did find the shape of the unit a little awkward in the cars tight spaces. The pre-filter can be removed for cleaning by simply pulling it out the bottom of the unit without having to disassemble anything else. There is also a HEPA filter. The bottom of the collection reservoir drops open with the push of a button to empty the contents. The battery is rated to last 25 minutes per charge. I haven't had any jobs that completely drained the battery. This vacuum is much more useful than the other lightweight rechargeables I have used. I thought I would just use this for the occasional spill and the automobiles, but I have found that it can do most of what a full-sized plug-in unit can. We both find ourselves using this more and more, upright and handheld, because it's much handier than the full-sized corded vacuum and does a great job.
I would recommend this to a friend Rated 1 out of 5 stars
Cheap junk
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap junk just get a Dyson or a shark or anything but this
No, I would not recommend this to a friendBrand response from Tineco team
Posted .Hello, we're sorry to hear of your disappointment with your PowerHero 10S Cordless Stick Vacuum. If you are experiencing an issue with your machine, we would like to help; please contact our customer care team via email or chat through our website or by phone Mon-Fri: 8 AM - 8 PM 1-855-292-8864. Thank you for being a valued Tineco customer
Rated 5 out of 5 stars
Great Little Stick Vacuum
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this hand vac in order to vlean the car and i sm do happy with it. Battery life is more than enough got my use case.
I would recommend this to a friendRated 1 out of 5 stars
Terrible buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has no suction like I think it should have and I only have hardwood flooring! I hate it not worth the money.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Dear customer, we are very sorry for your unpleasant experience. After reading through your review, we understand you are having a Low Suction issue with your vacuum. If you are certain there is nothing clogged in any parts of the vacuum and the charging is fine, we assume you might have to replace the main body to resolve this issue. You are encouraged to contact us customer service (https://us.tineco.com/support/) for detailed troubleshooting and warranty process. We expect your early reply.
Rated 5 out of 5 stars
Amazing. I totally recommend this
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use,clean mess really well, and charge last for a while. i haven't charged in almost a week and still work fine.
I would recommend this to a friendRated 5 out of 5 stars
Makes cleaning easier
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice for the price and easy use and charge can’t complain specially with the the savings that best buy provides
I would recommend this to a friendRated 1 out of 5 stars
Not good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Suction is not strong. The max button stopped working after 3 months. Also clogged easily.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Dear Court, we are very sorry for your unpleasant experience. After reading through your review, we understand you are having a Max Mode issue with your vacuum. Could you please kindly check if the main body can work normally in Max Mode with full battery after removing the dustbin? If not, we assume you might have to replace the main body to resolve this issue. You are encouraged to contact us customer service (https://us.tineco.com/support/) for detailed troubleshooting and warranty process. We expect your early reply.









