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Customer reviews

Rating 4.3 out of 5 stars with 1234 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers praise the VIA 1515M 5" GPS for its ease of use, accurate GPS navigation, and lifetime map updates. Many appreciate the screen size and find the device to be a good value for the price. While some users noted that the battery life could be improved and the volume could be higher, the positive feedback on navigation and features outweighs these minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,234 reviews
  • Rated 4 out of 5 stars

    Works great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue I have ran into is that it will not let you put in an address that is on a highway. Like in my case, IH 35 that goes all the way through Texas, but you can't put in an address that is on the highway i.e. 9900 S IH 35, as your destination.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    a better way to travel .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, better when updated. nice display, easy to customize.

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hey! Thanks for taking the time to leave this review and thanks for the 5 STARS! Have a great day. Reiss @ TomTom TomTomInc.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great gps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This g p s was the best one I bought of all time easy to use and understand

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 4 out of 5 stars

    Good item- beginner model and works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has come in very handy for me as I am a driver for several car dealers.This device will take you to the front door of any US address you input. Turn by turn, voice directions and lifetime maps --how can you go wrong. Never failed me yet and I have used this over 50 times since I purchased it. From Virginia to Georgia to Florida to North Carolina it works.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Gps

    Rated 4 out of 5 stars

    Easy to use GPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device; easy to set up and use, corrects itself quickly if detoured. Recently used it on road trip up to Canada-no problems

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hello!

      Thank for this great review. I'm glad you haven't been left feeling 'Grumpy' about the device - it's great to see that you're finding it easy to use.

      Is there anything we could do to turn those 4 stars into 5? Let us know, we strive to build the best products out there!

      - Cameron at TomTom TomTomInc.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just needed something simple and easy to use so I chose this.

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      We're glad the VIA 1515 is getting you where you need to be!

      Cheers,

      - Cameron at TomTom TomTomInc.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TomTom Via 1515M

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product it is very easy to use and it works.

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hey Geobuyer,

      Thanks for this great 5 star review. We're very glad that you like the VIA 1515M!

      Safe travels,

      - Cameron at TomTom TomTomInc.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY USEFUL PIECE OF EQUIPMENT EASY TO USE VERY COVINIENT

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hi Sanbabu,

      Thank you for the kind review! Cheers,

      Roy @ TomTom TomTomInc.

  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Great basic GPS unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second TomTom GPS; the first one lasted over 8 years before the screen stopped responding to touches. I've had this one for just over 2 years now and it's still working great. I get almost 2 hours out of the battery with the screen on at all times, but most of the time I keep it plugged in. It locks on to the satellites quickly even if I don't turn it on until I'm on the highway. There was one day about a year ago where it couldn't find the satellites, but I read that you could reset the unit by holding in the power button for several seconds, and after I did that it found the satellites right away and hasn't had that problem again. I have found the maps to be very accurate. There is no traffic feature, but otherwise it has everything you need to get from point A to point B.

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hi JerseySure!
      We love that you have been using our products for such a long time, loyalty is much appreciated.When you have problems with finding a GPS Signal a reset and keeping your devic updated always help. Thank you so much for such a detailed review! -Sophia @ TomTom TomTomInc.

  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    Great GPS for a first time user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It helps me get where I need to go with the c right directions

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gps is very user friendly and I love the simplicity of the unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great GPS.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Great GPS. An easy GPS to setup and an easy GPS to use.

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hi Sheep01!

      Thanks for the review, it's greatly appreciated. Cheers, the TomTom team TomTomInc.

  • Rated 4 out of 5 stars

    Product OK as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had difficulty with my BestBuy account. It appeared that I had no record of a September 2017 invoice and received a $ 26 penalty. I paid off my balance and decided not to risk using my BestBuy credit card again.

    No, I would not recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hey RBuck,

      It's nice to see these 4 stars for the TomTom product, but I'm sorry that you had some issues with BestBuy credit.

      Please note that this review is for the TomTo VIA 1515M, not your BestBuy account :)


      - Cameron at TomTom TomTomInc.

  • Rated 5 out of 5 stars

    Excellent, easy to use nav. device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a previous TomTom nav device. My new car came equipped with a built in nav device. I sold my used device to someone who is still using it. I bought a second (used vehicle) that did not have an installed device, so I bought TomTom again. No sense worrying about how something new might or might not perform well. Just stay with something you have confidence in!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great gps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gps is user friendly is friendly and great screen size..

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Great to hear, Jonathan!

      Thanks for taking the time to write this review.

      Cheers,


      - Cameron at TomTom TomTomInc.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps you get to where you want to be. Easy to map out a vacation.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Superb productv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb product. Excellent GPS would recommend to friend.

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hey Smitty.

      I am really happy to see that your are loving the product! Thanks for the 5 STARS!

      Have a good day :)

      Reiss @ TomTom TomTomInc.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value combined with ease of use make this a gps to consider

    I would recommend this to a friend
  • Pros mentioned:
    Map updates

    Rated 5 out of 5 stars

    Easy to operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an older version TomTom. When it came time to update maps, we figured it was cheaper to buy a new one. Besides getting our updated maps, the new TomTom has great new features, more options and clearer screen.

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hey there!

      Thanks for this fantastic review. We certainly agree re: Lifetime Maps. It's saves so much money in the long run!

      It's great to hear you're getting on well with the Via 1515. If you ever need help, just give us a shout! - http://bit.ly/2lMrMme

      Enjoy using the device!


      - Cameron at TomTom TomTomInc.

  • Rated 5 out of 5 stars

    So far....so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints so far. I had an older version of this GPS that I purchased refurbished online. It lasted me for 5 years, .through living in 5 states and numerous cities. I was crushed when it finally died. The new version delivers great touch screen response and accurate mapping.

    I would recommend this to a friend