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Customer Ratings & Reviews

Your price for this item is $119.99

Customer reviews

Rating 4.3 out of 5 stars with 1234 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers praise the VIA 1515M 5" GPS for its ease of use, accurate GPS navigation, and lifetime map updates. Many appreciate the screen size and find the device to be a good value for the price. While some users noted that the battery life could be improved and the volume could be higher, the positive feedback on navigation and features outweighs these minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,234 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Very clear in directions. Great Value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older tom tom a few years ago, I like some of the new features built in like showing you how your exit looks before you get to it to make sure your going the right way.

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Gday Rudy,

      Thanks for the 4 stars. We like the advance lane guidance as well. :-)

      Hope you keep enjoying the new TomTom.

      Happy travels,

      Jess G@TomTom TomTomInc.

  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Good GPS

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This navigation system allows you to view your routes in a number of formats. Volume could use a boost though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started looking for a cheap gps and found this one...love the gps using it evertime we are going to a new place...easy to install and great for the price...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great navigation tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing and it is highly recommend navigation guide tool for the drivers that are going to another or somewhere they have been before, this device will guide like a god.

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      We are blushing! Thanks for the great review! We are delighted to hear that you love it. Happy driving!

      Cheers, Chelsea at TomTom TomTomInc.

  • Rated 4 out of 5 stars

    Not Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad, its working good, I definitely need while driving - it helps save time and gas..by not getting lost

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this GPS for its maps of Mexico and Canada. Everything is great about this unit, except for the touch screen which does not have the sensitivity of my Garmin.

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hey there Tom, thanks for the review. We're happy to hear you like the device, however we're sorry that the screen left you feeling disappointed. Currently we're not hearing much negative about the screen. In case you feel that the screen should be more sensitive or think there may be any quality problem, let us know. Cheers, Hanna at TomTom TomTomInc.

  • Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it is intended to do. Last a great deal of time and the step by step instructions helps me prepare to position myself ahead of time to get to where I need to be.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something to get me around and be able to see without constantly looking at my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it will get you from point A to point B but I wasn't impressed enough. Updating the maps with the software was a nightmare and left me without any maps whatsoever for a period of time. It was useless. Their customer service was excellent and able to troubleshoot my issue. Ultimately, I decided it was too much of a hassle and I returned the product after using it for one road trip.

    No, I would not recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hi there! Thanks for reviewing the VIA 1515M, but we're really sorry to hear the updates hadn't worked as expected.
      For anyone that might be reading this and it sounds familiar please do not hesitate to get in contact with us here [email protected] and we’d be more than happy to help out.
      Cheers, Hanna at TomTom TomTomInc.

  • Rated 4 out of 5 stars

    Had to return 1st one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a couple of weeks the TomTom stopped working. Returned it to Best Buy and purchased the same one again. Hopefully this one will be a little better.

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hey there!

      Sorry that you had to replace the device, but we're glad you've stuck with TomTom.

      In the future, if you ever needs help with a TomTom device, just get in touch with our support team!

      877-757-7137 (Monday - Friday: 9:00 a.m. to 8:00 p.m. EST)

      Cheers,

      - Cameron at TomTom TomTomInc.

  • Rated 1 out of 5 stars

    Didn't work out of the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PC software said an update was available. Allowed the update. The software wiped all the maps on the unit but continually failed to load updated maps. There was an unacceptable and ridiculously long wait time for phone support. Returned to unit for a refund.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Product meets expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I would have loved the option to get accident and construction updates using this product. It did provide the basic GPS functions on my recent 6 week roadtrip.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Budget friendly GPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my 1st GPS. It worked great as I went on vacation the day after receiving it. My only complaint would be the initial update took a couple of hours.

    I would recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hey there!

      Thank you very much for the review. We're delighted to hear it worked great during your vacation. Next time you update, if you have any questions feel free to reach out to our customer support, we'd be more than happy to help!

      Cheers,

      Roy @ TomTom TomTomInc.

  • Rated 4 out of 5 stars

    great gps for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent navigation system for beginners

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good productI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a very good GPS for the price. It has all the basics you need and with a monthly fee you can get real time traffic updates. Not bad for under $100

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Sleek GPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the design and the functioning of this GPS. Battery is not that good and thats the only complaint that I have

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not very reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd owned gps, never had an issue with signal with my Magellan, tom tom is always looking for valid gps signal, not very reliable

    No, I would not recommend this to a friend
    • Brand response from TomTomCommunityManager
      Posted .

      Hey there! We are sorry to hear that you are having issues with your GPS signal. Please try these steps to get this resolved:
      http://bit.ly/2qqiCil

      Cheers, Chelsea at TomTom TomTomInc.

  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's your basic GPS unit. Does not have all the features of more expensive models but does the job. Would spend the extra $$ for the traffic model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Pick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy it's quality & there's no delay between the voice command & my next turn. Pretty good price also.

    I would recommend this to a friend