Customer Ratings & Reviews
- Model:
- C55t-C5300
- SKU:
- 4517800
to a friend
Customers are saying
Customers value the Satellite 15.6" Touch-Screen Laptop for its touchscreen feature, affordability, and ample storage. They appreciate the ease of use and the upgrade to Windows 10. Some customers have concerns about the laptop's sharp edges and occasional WiFi connectivity issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Easy to use
Nice Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Laptop was easy to setup and works as it should. Great value!
I would recommend this to a friend Functional buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to have some processor speed going with the i3. Rarely use the touch screen feature. Although it's convenient at times. Bought this size because I prefer the number pad on the right that smaller sizes don't offer.
I would recommend this to a friendLook for a better choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit has limited choices for settings on display options and a large percentage of the program/file search area is devoted to icons selling undesirable programs. Unfortunately, I accidently missed a character in my login password and the laptop went into a permanent loop instead of popping back with an incorrect password response. This required removal of the battery to break the loop (Toshiba website says this is not a user replaceable, but you have to do it anyway). Since then it has happened several times and due to poor bios and/or startup program, I expect it will continue. Buy at your own risk.
No, I would not recommend this to a friendNot like my old one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced a 5 year old Toshiba laptop with this one. It's OK, but I have had some problems with it that never came up with my old one. Glad I got the Geek Squad for a year on this product.
No, I would not recommend this to a friendCheap casing = broken screen immediately
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this as a Christmas present for a family member. While he says he didn't drop it the screen is now shattered from the interior less than a month from purchase. Upon my inspection, there are no dents dings or scratches on the case, but the exterior of the case is extremely flexible. I believe it would be possible to shatter the screen just by opening the laptop while gripping the side of the screen.
No, I would not recommend this to a friendBrand response from ToshibaStaff
Posted .Thank you for the review, beetek, and sorry to hear about the broken screen on your Satellite C55t-C5300.
Toshiba laptops are designed and expected to be durable enough to easily handle normal day-to-day use, of course. Certainly opening & closing the lid or screen should never result in breaking it, though it's possible to do damage if excessive pressure is applied to the surface of the display panel itself.
The standard limited warranty covers all defects in parts & workmanship, and Toshiba also offers a "SystemGuard" warranty extension option to cover accidental damage.
I recommend contacting Toshiba support at 800-457-7777 to review repair options.
Thanks again for the feedback and sorry for the trouble.
Slowest computer I ever had!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything sounded good in the review except there were people who commented that it was slow. Should’ve listened. Other than that it’s a good laptop.
No, I would not recommend this to a friendHas not worked great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kicks off the Internet all the time when other devices in house continue to work. Resting the whole computer now , on hour three of waiting for that.
No, I would not recommend this to a friendA few technical problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The computer had problems keeping internet access. The display driver stopped and recovered. The computer seized up several times. I returned the computer.
No, I would not recommend this to a friendVery disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in this laptop. It has been very glitchy from the get-go. We have done a restore on it and still having SIGNIFICANT difficulties.
No, I would not recommend this to a friendBrand response from ToshibaStaff
Posted .Thank you for the review, Dlbrm, and sorry to hear that you're having some sort of problem(s) with your Satellite C55t-C5300.
Lacking any details or symptom descriptions, I would suggest running a Windows Refresh or Reset to ensure that Windows isn't corrupted. See the Toshiba Forums community knowledge base article and its embedded video at forums.toshiba.com/t5/System-Recovery-and-Recovery/How-To-Understanding-System-Restore-Refresh-Reset-and-Recovery/ta-p/342690 for detailed instructions on how to perform a Windows Reset or System Recovery.
If that doesn't resolve the issue please contact Toshiba support at 800-457-7777 for troubleshooting help.
Thanks again for the feedback and for choosing Toshiba.
Nice Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent processor speed. Good value for the money. Good monitor. Not that heavy compared to others.
I would recommend this to a friendvery little product information
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.fair purchase the store is very helpful in running and set up very helpful in all ways on set up and sales people very helpful in choosing product
I would recommend this to a friendBrand response from ToshibaStaff
Posted .Thank you for the review, pgt1986, and we're glad to hear that you got all the help you needed selecting and setting up your Satellite C55t-C5300.
I wonder what type of product information you would like. There is a User's Guide available at support.toshiba.com/support/staticContentDetail?contentId=4007623 (which you can download or just view online.) That document is full of information about the basic functions of the laptop and Windows. Our Toshiba Forums at forums.toshiba.com is also one great source for tips and information about your laptop.
I hope you'll consider updating your review and increasing the star rating if you're happy with the unit, or let us know if there's any problem we can help you with at 800-457-7777.
Thanks for the feedback and sorry for the trouble.
Good Laptop for the price, wifi fail
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop works 60 days perfectly, suddenly the wifi antena fails, i contact toshiba customer service and they resolve my problem, fast...
I would recommend this to a friendToshiba Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent laptop for the money. (Always knew that one day my old one would crash.) Dummy me had failed to save my data before that happened. But I like the Toshiba's features, size and the screen is clear and easy on the eyes.
I would recommend this to a friendHard drive crashed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Day 2 of having this product, I downloaded information from the military that I needed for the military school I was attending in the middle of creating a PowerPoint the computer froze. I did a hard reboot not worried because I had very recently saved my PowerPoint, and when I went to turn it back on the hard drive had crashed (I took it in and had someone look at it and the entire thing to corrupt and none of the files were retrievable).
No, I would not recommend this to a frienddont like the key board
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.key board on my laptop sticks and is very slow you have to press like space key few times to move forward other wise a good product
I would recommend this to a friendBrand response from ToshibaStaff
Posted .Thank you for the review, syed, and sorry to hear about the keyboard problem on your Satellite C55t-C5300.
I recommend doing a Windows Reset to find out if the issue occurs with a refreshed Windows installation. The Toshiba Forums community knowledge base article at http://forums.toshiba.com/t5/System-Recovery-and-Recovery/What-recovery-options-are-available-in-Windows-10/ta-p/657985 has more details and step-by-step instructions for that process.
If this doesn't resolve the trouble please contact Toshiba support at 800-457-7777 for further troubleshooting and, if needed, to make warranty repair arrangements.
Thanks again for the feedback and sorry for the trouble.
Slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had it for about 9 days when it just wasn't working for me. It's to slow for my taste and it's just to big to take to school.
No, I would not recommend this to a friendBrand response from ToshibaStaff
Posted .Thank you for the feedback, Me18.
Knowing the trade offs that you prefer between portability, features, and performance is half the battle. Now that you know that you want something a bit smaller and more powerful, I hope you'll take a look at our 12.5" Core i5 and Core i7 models at http://www.bestbuy.com/site/toshiba-satellite-radius-12-2-in-1-12-5-touch-screen-laptop-intel-core-i5-8gb-memory-256gb-solid-state-drive-brushed-metal/4517600.p?id=1219756375386&skuId=4517600 and http://www.bestbuy.com/site/toshiba-satellite-radius-2-in-1-12-5-4k-ultra-hd-touch-screen-laptop-intel-core-i7-8gb-memory-256gb-solid-state-drive-carbon-gray/4517300.p?id=1219755702106&skuId=4517300 to see how they look to you.
Thanks again for the feedback and for choosing Toshiba.
Great product for everyday use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Use this computer for browsing, watching videos and microsoft office product. Also works well for multi-tasking......
I would recommend this to a friendi liked the touch screen and windows 10
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up having to return it for a different computer. it was slow and the volume rarely worked when watching movies.
No, I would not recommend this to a friendBrand response from ToshibaStaff
Posted .Thank you for the review, n2sunflowers, and sorry to hear about the volume control issue you had with some movies on your Satellite C55t-C5300.
I understand that you already returned the product but, for future reference, there's a good chance that Windows Update was been busy downloading & installing updates. That's typically the case with brand new systems, and if so it will tax initial performance until the updating process is completed.
I also want to point out that Toshiba support at 800-457-7777 can assist with troubleshooting and diagnosis, and resolves most issues over the phone.
Thanks again for the feedback and sorry for the trouble.
nice laptop for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.laptop working as advertised although with every new windows laptop one must remove the constant free stuff added
I would recommend this to a friendSeveral serious problems cropped up and continue.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The display spontaneously rotates sideways and is difficult to get back to normal. The has begun to display an error on startup about some critical windows element that is not working properly. Chrome has stopped working. Edge works erratically.. Numerous other issues. Because we travel a lot it is hard to get it in for service. Expected a new computer to be more reliable than this one is.
No, I would not recommend this to a friend