Customer Ratings & Reviews
- Model:
- C55t-C5300
- SKU:
- 4517800
to a friend
Customers are saying
Customers value the Satellite 15.6" Touch-Screen Laptop for its touchscreen feature, affordability, and ample storage. They appreciate the ease of use and the upgrade to Windows 10. Some customers have concerns about the laptop's sharp edges and occasional WiFi connectivity issues.
This summary was generated by AI based on customer reviews.
Great computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Meets all of my computer needs. Used this computer to finish my masters degree.
I would recommend this to a friendTook this item back.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After working many hours with several Resources, manuals and IT guys to try to connect with our home internet, We gave up. Even taking battery out and putting back in didn't work! Back to Best Buy it went!
No, I would not recommend this to a friendBrand response from ToshibaStaff
Posted .Thank you for the review, Dissatisfied and sorry to hear about the Wi-Fi problem on your Satellite C55t-C5300.
I understand that you already returned the unit but for the benefit of other Satellite C55t users who might need help with a similar issue, if Windows is displaying a "limited" or "no connectivity" message or indicating "no Internet access" even though you know that your Wi-Fi router is connected to the Internet, there's a fix which is normally installed automatically by Windows Update. Microsoft's support article at support.microsoft.com/en-us/kb/3114149 explains details about the symptom, cause, and how to implement the solution.
Toshiba also has a Support Bulletin at www.support.toshiba.com/sscontent?contentId=4008443 with detailed instructions on how to manually implement the solution.
Beyond that, Toshiba support at 800-457-7777 is available for troubleshooting help.
Thanks for the feedback and sorry for the trouble.
After 1 month nothing worked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound doesn't work, the tool bar at the bottom doesn't respond, internet explorer doesn't respond, I ca't open any documents and the start menu doesn't open. I can't even turn it properly.
No, I would not recommend this to a friendBrand response from ToshibaStaff
Posted .Thank you for the review, Lois, and sorry to hear about the problems you're having with your Satellite C55t-C5300.
Whenever I hear of a variety of symptoms on a newer laptop I suspect some sort of Windows corruption, so recommend performing a Windows Refresh or Reset. This will eliminate any problem introduced by software or configuration changes. See http://forums.toshiba.com/t5/System-Recovery-and-Recovery/What-recovery-options-are-available-in-Windows-10/ta-p/657985 for more information and detailed instruction.
If issues still persist after the Windows Reset, please contact Toshiba support at 800-457-7777 for further troubleshooting help.
Thank you for the feedback and sorry for the trouble.
Love this laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this laptop for my wife use it for her project she loves it
I would recommend this to a friendLaptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a laptop and it seems hard to use.the new Windows is really not easy to use and it makes the laptop harder to operate. I always buy toshiba laptops and was always happy with them
No, I would not recommend this to a friendBrand response from ToshibaStaff
Posted .Thank you for the review, Paulina, and sorry to hear that you're having some difficulty getting familiar with Windows 10.
Toshiba offers significant online support for Windows 10 at the following links:
- win10upgrade.toshiba.com/swupdate/information.aspx?region=TAIS&country=US&lang=en
- forums.toshiba.com/t5/Windows-10-Knowledge-Base/tkb-p/brd_win10%40tkb
- support.toshiba.com/support/viewContentDetail?contentId=4007981
- support.toshiba.com/support/search?search_query=windows+10
- forums.toshiba.com/t5/Windows-10/bd-p/brd_win10
Should you need further assistance, Toshiba support can be reached at 800-457-7777.
Thanks again for the feedback and for choosing Toshiba.
Good computer for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good computer for the price. Would recommend to friends.
I would recommend this to a friendReliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good reliable computer. This is my second Toshiba laptop. Though i should of went with the i5 or i7 core processor. The i3 is a little slower than I like.
I would recommend this to a friendpleased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with purchase, very good product
I would recommend this to a friendHorrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased product January 14,2016. Today is January 26, 2016 and the laptop will not turn on. Now I have to waste my lunch time to return to store.
No, I would not recommend this to a friendBrand response from ToshibaStaff
Posted .Thank you for the review, Kimberly, and sorry to hear about the trouble turning on your Satellite C55t-C5300.
Before returning it, you might want to try holding down the power button for about 10-20 seconds to force a Windows Shutdown if it has become frozen in an inoperable state. Then releasing the power button for a second or two and pressing it again will turn it on if that was the problem. This technique is effective if software running on the laptop has caused it to lock up.
Please contact Toshiba support at 800-457-7777 if you'd like additional troubleshooting help.
Thanks for the feedback and sorry for the trouble.
- Pros mentioned:SpeedCons mentioned:Weight
Defiantly happy with the look
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Defiantly happy with the look, feel, and work of the computer. The speakers sound so good when watching movies. For a 15.6 "screen seize laptop it's actually heavy than other computer brands.The touch is very easy. there is more than enough storage space and the speed of the computer is awesome. This is my third Toshiba (my last two lasted a combined 12 years!). I love it and will not buy any other brand. There's a reason why there are not too many refurbished Toshibas.Very pleased with this laptop,Good screen size, heavy weight, fast speed.So far so good works perfectly!
I would recommend this to a friend not worth the money i paid for it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2 many thongs went wrong with it the letter a button came offf from bad workmanship i had to get it replaced and it wouldnt start properly
No, I would not recommend this to a friendOkay computer for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the money this is not a bad computer. I basically only use it for surfing the web, downloading music, etc. The speed is decent, not bad.
I would recommend this to a friendSeriously?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Toshiba? I can't believe it's slow! Windows 10 looks nice but I couldn't keep it because the speed it has does not fit with what i do.
No, I would not recommend this to a friendToshiba
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with my Toshiba tablet. I am having a little trouble with Microsoft Windows 10 Word. Otherwise, I am satisfied.
I would recommend this to a friendDon't recommend this product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop died after two days spent hours exchanging it for a new one. Afraid it will die again. Holiday present for my daughter
No, I would not recommend this to a friendBrand response from ToshibaStaff
Posted .Thank you for the review, Brandy, and sorry to hear that you had ran into a problem with your first Satellite C55t-C5300.
I understand your skepticism about the second unit but I hope that you'll update your review in a few week (or whatever time frame you feel would be appropriate) to let us know how it is working out.
Thanks for the feedback and for choosing Toshiba.
- Pros mentioned:Speed, Touch screen
Good Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its fast and very responsive. Touch is ultimate. I first purchased Lenovo i3 4th generation which was very slow and then i exchanged it with this laptop and its pretty fast. I love this laptop and i love best buy. One thing its not that good at is the mouse pad touch. Its somewhat not responsive because of the quality of plastic used but i use the Bluetooth mouse always so i never find a difference. I love it.
I would recommend this to a friend no
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after a week. ....................
No, I would not recommend this to a friendBad computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have return this product it began to malfunction after 1 month usage, very disappointed..
No, I would not recommend this to a friendBrand response from ToshibaStaff
Posted .Thank you for the review, Calibrecrest, and sorry to hear that you experienced some sort of malfunction.
I wonder what type of problem you experienced and whether or not you reached out to Toshiba support at 800-457-7777. Many issues with PCs are caused by software installation or configuration issues and most calls to our support center are resolved over the phone.
Thanks again for the feedback and for choosing Toshiba.
Took back after a week
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took this back after one week because it crashed three times and had to be reformatted
No, I would not recommend this to a friendBrand response from ToshibaStaff
Posted .Thank you for the review, Bl1981, and sorry to hear that you experienced some sort of crashing issue with your Satellite C55t-C5300 and ended up returning it.
I wonder if you tried running a Windows Refresh or Reset to determine if the problem may have been introduced by an inadvertent corruption of Windows or any 3rd party software installed after you started using the unit.
If you replace the unit with one of the same model please consider updating your review to let us know how it is working for you.
Thanks again for the feedback and for choosing Toshiba.
Unable to activate windows.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.4hrs with tech ,still not working.very unhappy! Laptop unusable !! Very frustrating .
No, I would not recommend this to a friend