Customer Ratings & Reviews
- Model:
- RE815XE
- SKU:
- 6519763
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the AXE5400 Tri-Band Mesh Wi-Fi 6E Range Extender for its easy setup, impressive range, and overall performance. Users also appreciate its ease of use, strong signal strength, and extensive coverage. However, some customers have noted concerns about speed reduction, price, size and the limited Wi-Fi 6E band extension.
This summary was generated by AI based on customer reviews.
Wifi booster
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. It really boosted the wifi in my home!
I would recommend this to a friendGreat product Easy setup and use?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t ask for better usability So easy to setup and connect
I would recommend this to a friendEasy as 1..2..3..Return
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We ended up returning this. It would not connect to our Xfinity network
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi LisaC,
Thank you for your review. If you are having difficulty connecting to the Internet after setting up the Wi-Fi Extender, please first ensure the setup steps have been properly completed, such as making sure WPS was performed in the correct order, if using WPS for setup, or the root network's password is correctly entered if using the web or Tether setup options.
We also highly recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you have any questions or concerns in the future, our official TP-Link Support Team is always available and happy to help via phone, live chat, or email using the Support Portal on our website.
Thank you,
TP-Link Systems Support
- Pros mentioned:Ease of use
Not strong enough
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was easy to set up and directions were clear however it did not extend our internet to our shed.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.
We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
whole house internet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fixed our internet problem throughout our house. Would highly recommend
I would recommend this to a friend- Cons mentioned:Price
Expensive and doesn't work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I could return it. All it does is make my WiFi network a mess. Tried resetting it, tried multiple locations, nothing works. It will connect to my router and take clients, but it makes everything unusable. Expensive, useless.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.
We also recommend ensuring the extender's firmware is fully up-to-date, using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Random loss of connection to internet.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Automatic disconnection of internet every couple days. App becomes unresponsive and the push alert for the loss of connection never happens. Cycling the power cable resolves it but who wants that every few days. Not me, they're going back.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hello Flipper,
Before you return the product, we hope you can reach out to our support team for assistance with your concerns.
Not powerful enough
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trying to get my Wi-Fi signal to an outbuilding that is next to my home. Would not send a strong enough signal to keep a good connection in the outbuilding. Returned.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. To ensure the best possible signal of your Wi-Fi router, it is important to make sure placement is as optimal as possible. Reducing obstructions and placing the router in a central location will help ensure your signal reaches the areas you need.
To ensure optimal performance of your wireless router please check, and if needed, update its firmware using the steps outlined in FAQ 2139 on our official website: https://www.tp-link.com/us/support/faq/2139/
If you would like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Good idea but didnt work
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to extend my wifi further out into the driveway for an Arlo camera, but this didnt seem to make much of a difference. Could be interfence with the walls...
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Kim,
With range extenders placement is key. Make sure you have the extender placed in an open and unobstructed area that is between the router and where you want to extend service that has a strong signal from the router. If you have it in such a location please consider reaching out to support for assistance. Support can be reached at 866-225-8139.
Best Regards
TP-Link Technical Support
Its okay
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dosnt have a very strong signal even comparing to smaller cheaper models it is lacking
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.
We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Repeater, AP limited compatibility
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First 2.4/5/6G extender/repeater/AP I have found so far. Works as advertised but I dont like the fact that TP-Link restricts SSH access so if the GUI cant do it your out of luck.
I would recommend this to a friendExtender
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work internet was not stable kept going in and out
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi GuillermoG,
Thank you for your review. If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.
We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Systems Support
- Cons mentioned:Speed
0/5
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.doesn't work if you have Starlink Wifi. It connected fine but just gets under 10mbps on it not good at all.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Sebastian,
Thank you for your review. If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.
We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Didn’t really help
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really don’t see that it’s made my WiFi any better.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.
We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Wi-Fi signal extender
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was not compatible with our router so we had to return otl
I would recommend this to a friend- Cons mentioned:Speed
Unreliable router, disappointing bestbuy return
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very poorly as an access point. It was much slower than a wifi5 netgear I had from years ago. Every couple of weeks, it will disconnect all devices and refuse to let them join. I set it up as a wifi6e client hooked to some devices via network cable. That also went down after a few days, it's unclear if that's due to this device or the access point's 6e antennae going down. Overall, very poor product. I won't be buying these types of things from BestBuy since it took more than 2 weeks to discover how unreliable this device is.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend ensuring the extender's firmware is fully up-to-date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Wrong item for the application
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this item as it did not work as intended.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hello Marty,
Please consider contacting us so we can get a better understanding of why the Range Extender was not the right product for your situation.
Best Regards
TP-Link Systems Support
Range is terrible!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have an old TP-Link RE450 I decided to upgrade for better coverage and faster speeds. My old RE had a better range than this one! I couldn’t even get it close enough for my devices to pick this range extender up. Needless to say, I was ver disappointed in this product.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.
We also recommend ensuring the extender's firmware is fully up-to-date, using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Worthless
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I follow the Instuctions exactly as I was Instructed. Even called the company’s and this didn’t remotely work
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you encountered difficulty obtaining Internet connectivity during setup, it may be that your modem's MAC (Media Access Control) binding needs to be released and renewed so it can provide an IP address (and Internet) to the Router. This can typically be done using the following steps:
1. Unplug the power from both your router and cable modem
2. Unplug the coax cable from the modem
3. Re-connect power ONLY to your cable modem
4. Wait until the cable modem is fully booted, then re-connect coax
5. Re-connect power to the router and connect it to the modem via Ethernet
This process should release and renew the MAC binding, so your modem can provide connectivity to the router. If you'd like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible ,,,,, mmmm xxxxx xxxx x x x x x x x x x z z. Zzzzzzzzzzzzzz z. Byv fdddd d r
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you haven't noticed a significant improvement in Wi-Fi coverage after installing the extender, we recommend relocating the unit to a position within your home where the router's Wi-Fi signal is sufficiently strong; yet far enough from the router to effectively extend its range. Please verify the RE status LED is indicating a solid connection.
We also recommend ensuring the extender's firmware is fully up to date using the steps outlined in FAQ 1406 on our official website: https://www.tp-link.com/us/support/faq/1406/
If you would like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support