Customer Ratings & Reviews
- Model:
- Deco XE75 Pro (3-Pack)
- SKU:
- 6508223
Rating by feature
- Setup
Rating 4.7 out of 5 stars
- Range
Rating 4.6 out of 5 stars
- Signal Strength
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the Deco XE75 Pro's ease of use, extensive coverage, and strong signal, with many praising the straightforward setup and excellent performance. The system's range is also frequently highlighted as a significant benefit. While some users experienced connection issues and found the parental controls limited, the positive feedback on performance and ease of use outweighs these concerns for most. The app is also appreciated for its user-friendly design.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Constant connectivity issues
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The devices themselves are pretty impressive and have both great range and high throughout (even through multiple walls and floors). Unfortunately the system is plagued by incredibly frequent drops in connectivity, both between Deco units and between AP and client. The issue seems to have gotten even worse with the latest firmware update - at this point i can't go 5 minutes without losing connection when streaming from any device in the house, even a tv located a handful of feet from the base unit. I've been recording telemetry from my modem and none of the drops are related to service disruptions at my ISP and are strictly related to issues with the Deco system. Even the Deco app shows zero problems with interference or band congestion after using the network analyzer tool several times. It's just a faulty system.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. The Deco XE75 Pro is designed to provide robust, reliable, fast, and seamless Mesh Wi-Fi 6E connectivity for your whole home. In your case, we would recommend reaching out to our support team directly for further troubleshooting and assistance. You can use the support portal on our website here to conveniently get in touch via phone, chat, or email: https://www.tp-link.com/us/support/contact-technical-support/#LiveChat-Support
Thank you,
TP-Link Support
Mesh Network
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mesh network really gave me coverage in my house.
I would recommend this to a friendEveryone Wins
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The pickup process was flawless and the product is working great within our home. Everyone is so happy to have the product working for us.
I would recommend this to a friend- Pros mentioned:Ease of use
Exactly as advertised
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product does the job well and it was beyond easy to setup.
I would recommend this to a friend - Pros mentioned:Coverage
Nice home router
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great in our older house. Nice coverage everywhere.
I would recommend this to a friend - Cons mentioned:App
Stay away. Far away.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hardware is nice, and that’s what’s stopping me from giving this a 1-star review. The firmware and app are absolute junk, causing nothing but frustrations. A few examples: - Randomly browse around the app (iOS), the internet connection drops. - Tap the notification there’s a new firmware update - device can’t find the update. - Find the update and try to apply it, device can’t apply the update. - Randomly check for updates manually. The internet connection drops. - Try to make a change to a client (rename, assign static IP) - you guessed it - the internet connection drops. The only way I’ve successfully applied a firmware update is to search for the download on their support site and apply it through the web portal. There are much better options out there. Stay away from these.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi JasonC,
Thank you for your review. In your case, we would first recommend rebooting the main Deco node, and try switching the Internet source connection (Ethernet from your modem, ONT, etc.) to another port on the main Deco.
We would appreciate the opportunity to follow up with you to address any remaining concerns you may have about your experience. Please visit our official support page to get in touch with our support team via phone, live chat, or email, and an agent will gladly help: https://www.tp-link.com/us/support/contact-technical-support/
Thank you,
TP-Link Support
- Pros mentioned:Coverage
Works perfect!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pair with Xfinity the Deco is perfect. I get a service everywhere in my 3200sq ft. home.
I would recommend this to a friend - Cons mentioned:Connectivity
Works ok but not great.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I added this production to my network and it improve my WiFi performance although it seems to disconnect constantly for my garage.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Lostkeyguy,
Thank you for your review. Our Deco Mesh Wi-Fi systems are designed to deliver robust, seamless Mesh Wi-Fi throughout your home. In your case, we first recommend ensuring that your Deco app and firmware are fully up to date, and that your Deco units are optimally positioned within your home.
Our support team is always available and happy to assist with any questions you may have about our products. Feel free to contact us through any of the resources provided with the product or on our official website, and a Support Agent will follow up with you directly.
Thank you,
TP-Link Systems Support
- Cons mentioned:Connectivity
Easy to Setup and Fast WIFI
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were easy to set up and connect to. Just install the app and follow the instructions. I have had a few minor issues with connectivity for some systems running on Raspberry Pis though.
I would recommend this to a friend - Pros mentioned:Coverage
Finally a good one ...
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've struggled to find a wi-fi that worked in my house of brick and thick plaster. So far this product has been working great. No more drop outs, good coverage, even to outside.
I would recommend this to a friend - Pros mentioned:Speed
Very good coverage
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using my default ISP router. My house is 2 stories including basement i put each of the AP routers on each floor, now im able to get amazing wifi strength and speed wherever i am in the house
I would recommend this to a friend - Pros mentioned:Overall performance
Great product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Seems to be working well with our home. We were due for a much needed upgrade.
I would recommend this to a friend Ends WiFi dead zones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our house is a mid century ranch. There is an older type of Sheetrock that makes up the walls. We have some I-steel beams through the basement. All combined our WiFi had dead zones with previous internet service providers. We cut the cable and reached out to our new fiber optic internet service provider. I was told to purchase a mesh WiFi network to add to their modem and router. They mentioned a different brand. I chose to do some reading and research and the online reviews of this TP link system were excellent, including those pc magazines. Best Buy’s store personnel went over devices but said this is a great system and easy to set up. It was! Our WiFi is vastly improved in the house.
I would recommend this to a friend- Pros mentioned:Coverage
Great wifi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great coverage and very simple to set up. Lots of features.
I would recommend this to a friend mesh Network
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up. Has worked well and been able to keep good signal with many devices concurrently working.
I would recommend this to a friend- Pros mentioned:Speed
Doubled the speed.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This seriously changed my network for the better. I could not break 500mb speed and after adding this. I nearly doubled. Finally i am getting the speed i am paying for.
I would recommend this to a friend - Pros mentioned:Ease of use
Worth the investment!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! We changed internet providers and added this new set up. This solved all of our wifi issues within our home finally! We love that you can easily set up each unit wherever needed in your home.
I would recommend this to a friend - Pros mentioned:Coverage
Good Wifi signal
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good system, I even get coverage in the yard now! Which I've never have had in 20 yrs.
I would recommend this to a friend - Cons mentioned:Connectivity
Deco XE75 Pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were unable to get this item connected to our wifi router. Unfortunately, we are returning to Best Buy..
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi SandyC,
Thank you for your review. Our Deco Mesh Wi-Fi systems offer a robust, reliable whole-home mesh Wi-Fi solution to replace your existing Wi-Fi router. In your case, we first recommend connecting the main Deco node directly to your existing Internet source (e.g., your modem, ONT, or existing gateway) via Ethernet. If you prefer to continue using your existing router as your main network gateway, you can conveniently connect the main Deco node to your existing network via Ethernet and configure the Deco in Access Point Mode using the Deco app.
Our support team is always available and happy to assist with any questions you may have about our products. Feel free to contact us through any of the resources provided with the product or on our official website, and a Support Agent will follow up with you directly.
Thank you,
TP-Link Systems Support
Great Router
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been great. Great coverage too even in a steel building
I would recommend this to a friend