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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.5 out of 5 stars with 1001 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers find value in the Deco XE75 Pro's ease of use, extensive coverage, and strong signal, with many praising the straightforward setup and excellent performance. The system's range is also frequently highlighted as a significant benefit. While some users experienced connection issues and found the parental controls limited, the positive feedback on performance and ease of use outweighs these concerns for most. The app is also appreciated for its user-friendly design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,001 reviews
  • Pros mentioned:
    Speed

    Rated 1 out of 5 stars

    Do Not Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 3 pack from my local Best Buy. This is the worst WiFi mesh system i have ever used. I constantly get 2-to-3 mbps and have to turn WiFi off/on to get good speeds again. I never had any issues with my old gen1 Google WiFi. I will never buy anything from TP-Link again.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi There. This obviously is not the vote of confidence in our products that we like to see. The good news is we can help. TP-Link does offer free 24/7 support. Please give us a call or drop us an Email an our support team will help troubleshoot and attempt to resolve your concerns. Support.usa@tp-link.com tplink

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    BUY AT YOUR OWN RISK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mesh network system in June of 2023. The system is supposed to allow either wireless or wired (Ethernet) connection to any remote (satellite) unit. Well before the 2 year warranty ran out, the wired portion quit working, but I didn't have the time to troubleshoot so I went to the slower wireless connection. I now tried to troubleshoot, and mine has a known firmware issue. However, since it's passed the warranty period, neither the supplier (TP-link) nor Best Buy will do anything, unless I pay more. So, the system was good for first year, limited to wireless after that, and now is a disaster on which I've wasted a lot of time, especially with TP-Link. Relatedly, I have a degree in this area and decades of network (and legal) knowledge. Bottom line, this worked until it didn't, and TP-Link isn't the supplier I previously thought.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi StephenL,

      We regret to hear your experience was anything less than satisfactory, and we would appreciate another opportunity to help address your concerns. Please send an email to USSupportTeam@TP-Link.com, including a reference to this review and any existing support ticket numbers (beginning with TKID). We will have someone from our team follow up with you directly.

      Best Regards,
      TP-Link Systems Support tplink

  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Great System!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this to three other XE75 Deco routers with ease. Now have 4 router mesh wi-fi system with over 9000 square feet of coverage. Works wonderful!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solved issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped spread out WiFi evenly throughout my whole house (inside/outside for cameras), no more slow/dead spots! Super easy to set up, highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Good to extend your wifi network.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good to setup a wifi network around your home, initial setup is a breeze however they can be tricky f you decide to completely factory reset them, so be warned!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Deco XE75

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having constant issues with connection dropping. The support is isn't very helpful. Although the range and strength are very good, it's the constant connection drop that is a neausance.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi NasirS,

      Thank you for your review. Our Deco Mesh Wi-Fi systems are designed to provide robust, seamless Mesh Wi-Fi for your whole home. In your case, we first recommend ensuring your Deco app and firmware are both fully up to date and your Deco units are optimally positioned within your home and in proximity to each other.

      Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Best router system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best router system I have ever owned. Manages 3-story house seamlessly. Installation was easy and flawless. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Amazing Wi-Fi speed strength durability

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product in great condition works perfectly set up was Flawless! Purchase was easy would definitely recommend this product to future customers

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Mesh is the way to go.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, much better coverage than my previous. Have complete coverage now to include in my out building. I had planned to hardwire an access point before installing these vut now i don need to.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Sweet setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am getting better coverage than my old router , and a faster connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a Good product That works well. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy and Fast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and very fast. Old mesh system maxed out at 180 and this new network is at least 450 through large house and over 700 in the rooms close to the router.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good speed and coverage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good decent range and price. I would recommend going with something better if you can afford it. It gets the job done and has a good speed transmission.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mesh Wi-fi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable Mesh with all the bells and whistles. Its been flawless so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So darn easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Google Mesh from the Wi Fi 5 system and wanted something more powerful. The TP Link Deco mesh system was such a joy to install. So easy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Glad I upgraded

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are way faster than my old Google pucks. That I have been using for last 5 years. I'm glad I made the switch. Now I'm getting closer to gig speed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Mesh router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! Can’t believe how this increased the streaming speeds and connectivity in our home. It was more than we wanted to pay but so far very well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big upgrade

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an upgrade over my old home network. The dedicated back channel helps alleviate congestion when streaming from my home server. Reliable and consistent for the past year of use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Great Software / Problems with Interference

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was easy to setup and has easy to use software. My complaint is related to connection issues. Until recently I had a Google Nest with one extra node the past 6 years . My house is only 1800sqft and yet im having connection issues. My devices occasionally buffer or disconnect because its bouncing connections between two of my three nodes. The issue is this product struggles with the main wall separating my office from my living room.

    I would recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. Our Deco Mesh Wi-Fi systems are designed to provide robust, seamless Mesh Wi-Fi for your whole home. In your case, we first recommend ensuring your Deco app and firmware are both fully up to date and your Deco units are optimally positioned within your home and in proximity to each other.

      Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 months in … Quick setup, easy to use app and blazing fast internet connection for a reasonable price, love it!

    I would recommend this to a friend