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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1001 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers find value in the Deco XE75 Pro's ease of use, extensive coverage, and strong signal, with many praising the straightforward setup and excellent performance. The system's range is also frequently highlighted as a significant benefit. While some users experienced connection issues and found the parental controls limited, the positive feedback on performance and ease of use outweighs these concerns for most. The app is also appreciated for its user-friendly design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,001 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bishop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good router system that is easy to set up. Easy to get working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product. Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and my home doesn’t have wifi issues anymore

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    TP-Link Deco XE75

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall decent performance, not bad for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Support for TP-Link was exceptional

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some trouble connecting the XE75 Pro to the internet, so I contacted TP-Link's technical support. The representative was very helpful, patient, and offered a great service to get my Decos connected to the Internet. This is very fast in wifi connection. I'm very happy with this product and their services.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Works great!! May buy a second one for work!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    marie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Signal much better than before purchase. Very easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added 4th router to the tp-link 3 pack, easy peasy and performs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work from home

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have service even when my neighbors don’t. Best purchase I’ve ever made so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good mesh 2023

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good range and load distribution. i like the easy setup

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Superb coverage and strength

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coverage across 2 floors covering 4000 square feet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very good!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to use very dependable. No drops

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great signal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than expected in a challenging RF environment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    RECOMMENDED

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Until now, very good. It’s expensive, but they worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works, but you need to pay for security

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mesh system works well, and there are no drop connections. However, if you want the same security features as older mesh systems, you now have to pay for those services. The speed is more or less the same, but you need to adjust the settings that fit your needs. Requires a bit of technical knowledge.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Good for 10 months

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this mesh system in May 2024. As of today April 2025 I have been experiencing a lot of unstable connections, it started after 10 months and I called Deco customer service, and surprisingly, the plug-in ports are not working properly, the CSR said they would send me a replacement since it is still under warranty. I'll see how this replacement works.

    I would recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hello D,

      Just so its clear TP-Link Support cannot just send a replacement. There is a process and one of 4 shipping methods must be selected by the customer. I just want to make sure its not thought that we just send the replacement and that your experience with support is not diminished as a result. If you have any questions you can respond to the email that was sent to you or you can send one by emailing support.USA@tp-link.com.

      Best Regards

      TP-Link Systems Support tplink

  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Fast, ONLY when you have a stable connection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I have the same issue as many others, the system is great when it likes your device. However, there are devices that it just will not keep a connection with. I know this because I own many streaming TVs. They all work except two, and interestingly, they are the exact same model tv. Checked all settings, firmware, performed reboots, etc. Confirmed not my internet service. I believe the issue is somewhere in the router software deciding what devices to service. I've tried turning off the fast roaming and mesh features as well, as suggedted by TP Link, still no luck. My old routers had zero issues. I really wanted these to be great, but not so much. I suggest a hard pass until TP Link is able to fix this issue.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. In your case, we would recommend reaching out to our support team directly, as we may have a beta firmware available to address your specific concerns regarding your Deco XE75 Pro.

      At your convenience, please reach out using any of the resources included with the product, or from our official TP-Link support page (https://www.tp-link.com/us/support/contact-technical-support/), and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful Wifi!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Works great. No more buffering stops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What i was looking for!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be more pleased with its performance, especially considering our unique setup. Our house includes a detached workshop at the end of our property, and achieving reliable Wi-Fi coverage throughout has been a challenge until now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    impressive performance and usability

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Google/Nest Wifi for a while but they do not seem to handle higher Internet speed well. It runs slower and slower. I recently switched to Deco XE75. It is a game changer. I cannot believe how well the software is written. Thanks to the engineers at TP-Link. You are done a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 3 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, connected all of my devices fairly easy

    I would recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi 2112,

      Thank you for your review. We're delighted to hear that you enjoyed the quick and intuitive setup of our TP-Link Deco Mesh Wi-Fi System and that all your devices connected with ease. For the best experience, we always recommend keeping your Deco app and firmware fully up to date.

      Our support team is always happy to help answer any questions you may have about our products. Feel free to reach out using any of the resources included with the product or on our official website, and a Support Agent will gladly follow up with you directly.

      Thank you,
      TP-Link Systems Support tplink