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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.5 out of 5 stars with 969 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers find value in the Deco XE75 Pro's ease of use, extensive coverage, and strong signal, with many praising the straightforward setup and excellent performance. The system's range is also frequently highlighted as a significant benefit. While some users experienced connection issues and found the parental controls limited, the positive feedback on performance and ease of use outweighs these concerns for most. The app is also appreciated for its user-friendly design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 969 reviews
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wifi router have good coverage no problem installing

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Just don't do it - Not worth it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I upgraded my home internet to 1.2 Gbps, I wanted a newer wifi system to take advantage of the speed. I replaced my trusty 6 year old Netgear Orbi wifi with this. Boy do I wish I had not bothered. The system worked for a while, but the last several months have just been an increasing nightmare, as the internet signals slow or drop altogether. I'm no neophyte (my networking experience dates back to the good old days when you had to crimp your own cables) - so I've assured myself the issue is not with the cable modem, internet or interference. TP-Link tech support has been utterly useless - nothing but level 1 form letters ignoring everything I already told them and running me through a pointless list of "turn it off and turn it on" exercises doing nothing to increase stability. As I work from home regularly, I can't afford to have to reset my network three or four times per day. if you look in prominent online forums, my problem is unfortunately not unusual. It's quit commong. As I can't wait for TP-Link to fix this issue, these things are close to getting chucked in the garbage, and I'll bite the bullet and buy a new Netgear , Amplifi or Eero solution. This will be my first (and last) TP-Link purchase. I caution you all to consider alternatives rather than waste your money with this lemon.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. Our Deco Mesh Wi-Fi systems are designed to provide robust, seamless Mesh Wi-Fi for your whole home. In your case, we first recommend ensuring your Deco app and firmware are both fully up to date and your Deco units are optimally positioned within your home and in proximity to each other.

      Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great !!!!!!! Fixed my connection problem and gave me a bigger coverage area on my property

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazin product!! Nice connectivity!! Easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this nest system. I have no problem now with internet service on the other side of the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has worked flawlessly since I put it in. Everything connects faster. I would recommend even in a smaller home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro-Grade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in IT and wanted to buy something for home that was as close to pro-grade as possible.. and deco TP-LINK was definitely a good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best wifi 6e router for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent range and signal integrity. This is the 4th router i have purchased from tp link and couldn't be happier with the deco series routers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deco

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and great service. The internet connection is great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    When it stays connected it works great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it stays connected it works great. It was fairly easy to setup and works great, WHEN it stays connected. I have researched and done everything that is suggested to do and yet 3-4 times a day, minimum, it will disconnect from modem. Its very frustrating and would return if not past the return window. Going to keep trying but may have to look for something better if i can't fix this issue.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi JamesA,

      Thank you for your review. Our Deco Mesh Wi-Fi systems are designed to deliver robust, seamless Mesh Wi-Fi throughout your home. In your case, we first recommend ensuring that your Deco app and firmware are fully up to date, and that your Deco units are optimally positioned within your home and in optimal proximity to each other.

      Our support team is always available and happy to assist with any questions you may have about our products. Feel free to contact us through any of the resources provided with the product or on our official website, and a Support Agent will follow up with you directly.

      Thank you,
      TP-Link Systems Support tplink

  • Rated 5 out of 5 stars

    Very happy with the results

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This setup wasn't cheap, but it sure allowed me to have amazing WIFI in my entire house and garage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got to use it, i was so excited to try but the system we got came with everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing mesh system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and with 6ghz band. That’s all I needed to get my network up and running smoothly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item. Didn’t realize that only wi-if 6E compatible devices can connect to the 6hz band and I don’t have any such devices. I got the deco w7200 tri-band router instead-and it has been awesome. Still, it’s a good prod it at a good price, and I would recommend this to anyone who has 6E compatibility.

    I would recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. Although backwards compatible with previous Wi-Fi generations, Wi-Fi 6E (6 GHz) connectivity and its exclusive features does require Wi-Fi 6E compatible devices. That said, we're delighted to hear that you found another Deco model (Deco W7200) that suits your specific networking needs.

      Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Pros mentioned:
    Setup

    Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had an eero for years with no problems. However I bought this after hearing about all the great reviews set up was fairly straightforward and not that bad however, the actual products I’m disappointed in one of the routers is constantly going off-line and is constantly in a red state. I’m not sure if it’s defective or what the issue is. The other two routers also have connections issues. I was still constantly having to switch back to my old Wi-Fi net work so due to this, I am returning this product and just getting comparable eero router.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mess system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very nice system, and let's me know if anybody else connects to. It gives me status updates. I have you recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-Fi Signal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Now I have WIFI through the whole house!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does not have the power of my older setup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping the faster wireless backhaul on these would speed things up for me. I replaced 3 Orbi satellites (RBR/RBS50) with these in the exact location. The speed reduced significantly at different distances from the satellites. When connected to the Wifi 5 band the "speed" went from Orbi 150mbps to TP-link 37mpbs. I reran the tests several times and had the latest firmware installed. This was at the furthest point I typically connect to Wifi out by the pool. At a device close to a satellite the speed went from Orbi 300mpbs to TPLink 270mpbs. I also experienced frequent "hanging" on my PC as if it was disconnecting throughout the day. This happened at least a dozen times a day over a week. When I switched back to the Orbi setup the PC hangs went away. These had good reviews everywhere but the old Orbi outperformed them easily. Returned

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi AnthonyT,

      Thank you for your review. Our Deco Mesh Wi-Fi systems are designed to provide robust, seamless Mesh Wi-Fi for your whole home. In your case, we first recommend ensuring your Deco app and firmware are both fully up to date and your Deco units are optimally positioned within your home and in proximity to each other.

      Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Strong option for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up using the app. Speed is strong between nodes and to devices throughout the house. Range is my only real complaint. It can't penetrate to the outside at all, not even next to a window to an outdoor camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a huge house

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the wifi routers!! They hve doubled the download speeds in our house!!

    I would recommend this to a friend