Customer Ratings & Reviews
- Model:
- Deco XE75 Pro (3-Pack)
- SKU:
- 6508223
Rating by feature
- Setup
Rating 4.7 out of 5 stars
- Range
Rating 4.6 out of 5 stars
- Signal Strength
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the Deco XE75 Pro's ease of use, extensive coverage, and strong signal, with many praising the straightforward setup and excellent performance. The system's range is also frequently highlighted as a significant benefit. While some users experienced connection issues and found the parental controls limited, the positive feedback on performance and ease of use outweighs these concerns for most. The app is also appreciated for its user-friendly design.
This summary was generated by AI based on customer reviews.
Just what we needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since we installed this we have had no issues with streaming.
I would recommend this to a friendIsa technologies LLC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product router good equipment I lke this deco
I would recommend this to a friendBest Home Network Money Can Buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Mesh Network. Easy to install and Awesome features.
I would recommend this to a friendWifi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TPlink is the best link to wifi worth the money get it.
I would recommend this to a friend- Cons mentioned:Connectivity
Distance Bad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pods have to be close to get connected. I was unhappy that it wouldn't carry connection to garage. This was suppose to be a upgrada from my eero pro and it was a fail.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .The network environment plays a large role in the overall placement and coverage. While this 3 pack should provide ample coverage you may see yourself needing extra if you have severe interference like for instance if your walls are concrete you are not likely to have a large coverage zone without several nodes. If you contact support we can help identify potential causes and help provide suggestions to correct them.
horrible admin capabilities
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You MUST install an app on your Smartphone to configure this router. AFTER you set it up it doesn't enable a webgui however, there are no admin level functions here. All of it requires use of an app on your phone. Otherwise works fine after some trouble with the nodes not connecting. Also had to manually set my connection type as it could t detect the IP settings from the modem automatically.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hello Biscottiman,
Mesh systems like Deco when first launched were launched were designed around a simplified management app. Most still only offer management through the app. This is because most users are not power users and the traditional GUI is linked to more traditional style routers. Deco does have a limited UI but it is only for diagnostics, and manual firmware.
Great when they work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great behind our fiber router for about a month and a half. Them the power flickered and they no longer see the internet. No setting changes or reboots fixed that. I even hard reset them. It's impossible to reset them up when they don't see the Internet because the app forces you to log in via an external server.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi ThomasF,
Thank you for your review. In your case, please try swapping the Ethernet port used for the Internet connection coming from your modem/ONT. If the symptom persists, please try swapping one of the satellite Deco nodes with the main node.
If you would like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Spyware - Don’t expect to use it however you want
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing doesn’t let you make lot of changes that are necessary for any intermediate to advanced level users. It might let you make changes but then 10 minutes later it overrides them. I’m positive it does it so you can not leave its jail of spying on your network activity. Why can’t I simply disable DHCP? If you contact tp-link they will tell you to put it in “Access Point” mode. If I do that then obviously it can’t function as a mesh router, it just becomes a dumb network device without any mesh features. I didn’t pay for a network switch, I paid for a mesh router. I unfortunately didn’t have the time to configure it when I got it and now it’s past its return period. So all I can do is throw it in a trash can. And pledge to never buy anything Tp-link again. Apparently every company nowadays is in selling your data business, even when you pay for their products.
No, I would not recommend this to a friendGood for range, not for speed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does well at getti g the signal throughout the house however, the speeds are crazy slow like 30mb a second download and 45mb upload. Even though my internet service is 1GB a second
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our Deco Mesh Wi-Fi systems are designed to provide robust, seamless Mesh Wi-Fi for your whole home. In your case, we first recommend ensuring your Deco app and firmware are both fully up to date and your Deco units are optimally positioned within your home and in proximity to each other.
Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Garbage don’t waste your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for a week then got solid red light. Did research online tried everything still cannot get seccos to work. Called tps techinal support waited over 45 minutes to speak to someone. All they did was read through a script and suggested everything I found on web. Still nothing worked. Same old problem. Solid red light. During my research I found out this was common. Tried doing a manufacturing firmware upgrade still did not resolve issue. I am an IT full stack developer with over 40 years of experience doing everything from putting paper on printers to overseeing the implementation of computer software systems and networking for over 3000 users yet I can’t seem to get these useless things to work. Guess I’m not as good as I thought. Good bye 400 dollars. I bought a Linksys mr7500 mesh router with 2 nodes and they have been working seamlessly wor a month now. No issues as of yet
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Which unit had a solid red light? If it is the main unit a solid red light could indicate a concern exist with the ISP, for example MAC Binding for a cable internet provider. Without knowing more we couldn't say. I do understand you contact support already but i would like to see what they had you try and and see if anything was missed. You can reach out to us at ussupporrteam@tp-link.com and we would be happy to address this further.
- Pros mentioned:Ease of use
Almost installs itself
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So easy to install! If it had hands to push the buttons it would install itself. Seriously I just put it together and it took care of the rest. It covers the whole house with no issues.
I would recommend this to a friend Just ok,
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lacks key features and strength of signal is not enough for my home, had to buy another satellite.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi Benjie324,
Thank you for your review. Our Deco Mesh Wi-Fi systems are designed to provide robust, seamless Mesh Wi-Fi for your whole home. In your case, we first recommend ensuring your Deco app and firmware are both fully up to date and your Deco units are optimally positioned within your home and in proximity to each other.
Deco Mesh Systems are conveniently expandable using additional Deco nodes, as you have done in your case. Since not all homes are the same (some building material is more dense and impedes Wi-Fi, for example), in which case repositioning or adding a node may yield the ideal solution for some homes.
Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
You will regret it.....
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This worked ok for maybe three months, but then as so many others who bought this junk have stated all over the internet, this TP-Link XE75 started having major instability problems consistently going RED several times a day dropping the internet connection for several minutes at a time and then coming back on then dropping again then coming back on over and over again throughout the day. This problem is discussed in many places on the Net.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our Deco Mesh Wi-Fi systems are designed to provide robust, seamless Mesh Wi-Fi for your whole home. In your case, we first recommend ensuring your Deco app and firmware are both fully up to date and your Deco units are optimally positioned within your home and in proximity to each other.
Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
Super Happy!!! Doesn’t disappoint!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little patients to get it hooked up but once it was....love it! Way faster and longer range than my previous router and range extender together!!! Super Happy!!!!
I would recommend this to a friendPoor reliability
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty great system to get more range but, It constantly drops signal from my base outwards. Its apparently a pretty common theme with this model which im hoping to take back after only 4 months.
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hello David,
The connection concern you mentioned was when the model was first launched and has been resolved by a previous firmware update. Please make sure you are up to date on the firmware and if you are please contact our support team at 866-225-8139 or support.usa@tp-link.com
Best Regards
TP-Link Systems Support.
No good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked at first, but the minute you close the door, the signal immediately drops. Tried multiple times, and it still keeps dropping the signal. Returned it!
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi RuthlessYankee,
Thank you for your review. Our Deco Mesh Wi-Fi systems are designed to deliver robust, seamless Mesh Wi-Fi throughout your home. In your case, we first recommend ensuring that your Deco app and firmware are fully up to date, and that your Deco units are optimally positioned within your home and in optimal proximity to each other.
We regret to hear you returned your Deco XE75 Pro. If you have any questions or concerns in the future, our support team is always available and happy to assist. Feel free to contact us through any of the resources provided with the product or on our official website, and a Support Agent will follow up with you directly.
Thank you,
TP-Link Systems Support
Did not work well in 2,000sf
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Strength at the main device was very strong but both the other units were a fraction of the strength. Tried different setups for over two hours and never saw speeds more than 10% of main connection in a 2,000sf home. Returned for my money back. I read easy to set up and it should be easy not two hours later and fractional speeds on 2/3 of the system. I read 7,200sf - 2,000 should be super strong on all three.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage product. Bottomline, it’s a pain in the buns, 1999 piece of junk technology. It’s great when it works. Constant disconnects and then it won’t reconnect randomly, with no fixes. I need to return this, or offload it for a loss. I’ll try suing Best Buy. In small claims for selling garbage with fake reviews
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our Deco Mesh Wi-Fi systems are designed to provide robust, seamless Mesh Wi-Fi for your whole home. In your case, we first recommend ensuring your Deco app and firmware are both fully up to date and your Deco units are optimally positioned within your home and in proximity to each other.
Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support
My Best Buy credit payments on web site
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only issue I had was trying to set up the my best buy credit payments
I would recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. If you have any questions or concerns regarding payment processing for your order, please contact Best Buy Customer Service for assistance.
If you have any questions about the Deco XE75 Pro Whole Home Mesh Wi-Fi System or its features, feel free to contact our TP-Link Support Team directly using the contact information included with the product or on our official website, and we'll gladly assist you.
Best Regards,
TP-Link Support
Garbage
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Straight trash. Returning after a week of frustration. I have 1GB fiber and cant even stream video without it pausing and eventually stopping altogether. Doesnt matter which streaming service, same thing happens ever time. Done dealing with a subpar product delivering subpar results. Its 2024, why does your product suck this much?
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted .Hi,
Thank you for your review. Our Deco Mesh Wi-Fi systems are designed to provide robust, seamless Mesh Wi-Fi for your whole home. In your case, we first recommend ensuring your Deco app and firmware are both fully up to date and your Deco units are optimally positioned within your home and in proximity to each other.
Our support team is always happy to help answer any questions you may have about our products. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Support