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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.5 out of 5 stars with 92 reviews

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92%
would recommend
to a friend

Customers are saying

Customers enjoy the DOCSIS 3.0 Cable Modem's affordability and ease of setup and use. Positive feedback highlights its reliable performance and straightforward installation process. A few users experienced compatibility issues with their internet service providers. Overall, the modem receives praise for its value and user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 92 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Plugged it in and haven't thought about it since

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was cheaper then the Arris Motorola one. Bought it, installed it and haven't thought about it since. Basically what you want from any networking device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless operation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works very well. I bought this unit to get rid of my modem rental fee from Time Warner. I was shocked at first that it did not have a phone modem hook up, but then did research and found out in New York State that you can not own your own phone modem and had to split to coax between the two modems. I was very conserned the the picture quality would suffer but everything works great. I called up my cable provider, and it hooked up just fine and is working well. I have not touched it and everything works great. I should have bought this sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works but needed faster modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works better than the leased one from Time Warner. Activated without any issues. However, this modem is only capable of 100mbps down with Time Warner. I just switched to 200Mbps so I had to return it in less than a month for faster modem. It was my fault not checking compatibility with Time Warner prior to purchasing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Modem, But 100Mbps Limit With Some ISPs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good quality modem. I've only had this modem for about a month, but I've never had to reset it once. There's not really much you can say about a modem, but rest assured it gets the job done. Warning: Be sure to check with your ISP to make sure this supports the speed you are looking for. Even though it says it supports connections over 343Mbps, this is not the case with Time Warner, where it can only support up to 100Mbps. If it could support my new 300Mbps internet plan, then I would still be using it today.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good option for comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good modem for the price, it had buy this as my older modem was no longer compatible for the network.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 1 out of 5 stars

    great for 1 week

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should start by saying i use a lot of the tp link routers in my business, also the tplink duel wan router to connect two cable from different isps. I use them to tunnel between different sites. I use poi unifi wireless access points for connecting wireless to the routers. so after reading the reviews on this, which have a lot of positive and base on my past experience with the TP brand i purchased on. The setup was easy and connection to comcast went without a hitch. But roughly just over a week later I lost the ability to upload data. as an expert in network setups, I reverifed connection, reset the modem, connected directly to it and found uplink was blocked. Check with comcast and they varied data back to the modem. replaced the modem with my old one and configured with comcast and it proved that comcast was communication. reconnected this tp modem back to comcast and no data would pass through it. So After three trys disconnect the tplink modem. notifying supplier and tplink. not sure if it can be returned. this could have been just one bad unit as other reviewer had no problems.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Dear Rock,

      Thank you for providing your detailed feedback regarding our product.

      We apologize for any frustration that may have been caused while using our modem.

      If you have not returned our product and would like to give the installation one more shot with us, our support team would greatly appreciate the opportunity to work with you in resolving this issue.

      Please contact our 24/7 technical support team via the number and/or email provided below so the next available support agent may further assist you.

      We certainly hope this experience has not discouraged you from checking out more of our great networking products in the future.

      Best Regards!
      TP-LINK Support Team
      866) 225-8139
      [email protected]

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Easy install. Working as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have bought this long ago to save on Time Warner bill! My savings will pay for this product in 3 months.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to setup. Has performed without a hick-up. I don't know its there which is what I want in a modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Solid performer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints here. Setup with my cable company (TWC) was a breeze, and from the start this delivered good speed. Very happy so far.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Quick Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied. Very quick setup and love that the lights are visible up front. Works very well my Linksys router

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprise me! set it was very easy My computer recognized the modem I did not need to call a technician.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    its cheap and it works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the cheapest I could find and it seems to work just fine. I found out later that there are modems that combine voice and data but I'm not sure humans like me are permitted to buy them and I didn't want to rent the one from time warner. NOTE: you MUST have your own router to have wi-fi and multiple wired connections.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Using it with Xfinity. Works as well as the one I was renting for $10 per month.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works well and was easy to set up. Much better than renting one.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Awesome Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    setup is easy. working perfectly with my TPLINK router on Comcast Xfinity connection.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well, nothing special. Good value for the money and was on sale too

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Reliable cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TP-LINK TC7610 cable modem can perform well both for the download and upload.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem for cable users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey, once I got really tired of paying 6 bucks per month just to lease my cable modem from my internet provider. A year later, I purchased this fast cable modem at my local Best Buy. I must say, so far I haven't had the normal interruptions I got from the cheap service provided modem. You will save money and have better connection. I would suggest you get this upgrade and save yourself the trouble.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and does exactly what I need it to. Glad I didn't spend more.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works great and I'm getting great speeds. No issues at all.

    I would recommend this to a friend