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Customer reviews

Rating 4.6 out of 5 stars with 408 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers appreciate the Kasa Smart camera's excellent video quality and ease of use, frequently praising its pan, tilt, and motion detection features. The affordable price and convenient SD card storage option are also frequently highlighted as positive aspects. While some users mention minor issues with the app and connectivity, the overall feedback is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 408 reviews
  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    BUY THIS ONE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best $50 Camera you can buy. PTZ and motion detection alerts o the free mobile app.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it but the tilting aspect it’s to slow,besides that I want it to move one way and starts doing the opposite

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. In your case, we first recommend ensuring your 2.4GHz Wi-Fi network connection is sufficiently strong and providing adequate bandwidth at the camera's location.

      For optimal performance of the camera, please also ensure its firmware is fully up-to-date by tapping on Me → Firmware Update within the Kasa app.

      If you'd like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Easy to setup and use. Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to setup and use. The picture is excellent, and it works great!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Web Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Very happy with it. Everyone in our family thinks that it works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Outstanding Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product! I am able to clearly see my elderly mom's room with a wide scope and clarity.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    GREAT Quality and CLARITY

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE these cameras soo much that I purchased 6 for my home. Saves me from going with an alarm company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera and a reasonable price point. Always buy all our electronics from best buy

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing little camera does what I need it to, keeps my eyes on my apartment while I'm away!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great remote camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera works as advertised and better! I would recommend<

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this at the sale price. It was easy set to up and works really good.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good camera if you get non defective one!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the Kasa Smart pan camera - "box was opened"! It was malfunctioning would not pan, defective. Hope to purchase another one; we'll pick up in store next time, as the other person left a nicotine gum wrapper inside the box! Our old Kasa pan camera works great! We keep an eye on our 100lb German Shepherd Dog!

    I would recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for sharing your experience with our Kasa Camera. If you purchased the product as new, but received a used unit, we suggest reaching out to Best Buy customer service for assistance.

      If you have any questions about the camera, Our support team is always happy to help. Please feel free to reach out using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does the work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera and very easy to install. I went back and got a second one.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Home care

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good camera that’s affordable. Able to communicate through camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this camera is awesome with all the features and the price is very good deal

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works great really easy to connect…. Works great with alexia n google

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great. Good picture. Little slow connecting but not bad for a $70 camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    TP-Link tilt indoor camera!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic little camera moves decently fast, and the video quality is great!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Cost effective security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly great for the price. Easy to use, clear picture.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality and features for the price! This is my 2nd unit.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great indoor camera to watch the pets

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, clean image, good connection, well built

    I would recommend this to a friend