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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 408 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers appreciate the Kasa Smart camera's excellent video quality and ease of use, frequently praising its pan, tilt, and motion detection features. The affordable price and convenient SD card storage option are also frequently highlighted as positive aspects. While some users mention minor issues with the app and connectivity, the overall feedback is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-408 of 408 reviews
  • Rated 5 out of 5 stars

    Really?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At least the first 13 five star reviews I saw were the same person using different names but posting the same pics. I'm out.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Motion detection

    Rated 5 out of 5 stars

    Good Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good video. Quick alerts to motion. Perfect to monitor my garage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dog Cam

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new dog likes to hang out in a room in the house. This camera works great it allows me to keep a eye on him day and night

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price. Easy to setup. No subscription required. I strongly suggest. Operate as advertised!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product love everyday use for iphones just love it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    one of the worst cameras on the market

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to bring to a rented room and record a date with my partner. can't view the footage unless connected to that specific wifi so all those priceless moments are lost. so many other issues what a horrible product

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. This Kasa 2K Pan Tilt camera can be conveniently viewed locally or remotely, as long as the camera is connected to a 2.4GHz Wi-Fi network with Internet, and your phone is also connected to the Internet.

      Our support team is always happy to answer any questions you might have about our products. Please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Rated 1 out of 5 stars

    Waste of money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible camera. Won't stay connected to the internet. Don't purchase!

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. We always recommend ensuring your router's Wi-Fi signal is adequately strong in the device's location. Within the Kasa Smart app there's a feature that allows you to measure Wi-Fi signal strength of your devices. When the app is connected, please check the signal strength in the Device Settings menu.

      If the signal is within the ideal range and you're still experiencing these symptoms, please ensure your Kasa Smart app is up to date, then update your device's firmware by selecting Home → Settings → Firmware Update within the Kasa app.

      If you'd like assistance with any of these steps, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Rated 1 out of 5 stars

    Defective

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not working anymore. Poor product. Can’t return anymore because the date to return passed.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. Your Kasa camera comes with a 2-year warranty, and we would greatly appreciate the opportunity to follow up with you and address your concerns. At your earliest convenience, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink