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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 630 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the Kasa Wi-Fi Smart Light Dimmer Switch for its ease of use, compatibility with other smart home devices, and straightforward installation. Many appreciate the dimming feature and reasonable price, while some find the size a bit bulky and note the requirement of a neutral wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-630 of 630 reviews
  • Rated 1 out of 5 stars

    Arrived defective

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived defective. Got my handyman for light installations and found this defective when they got here!

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. The HS220 Kasa Wi-Fi Smart Light Switch Dimmer comes with a 2-year warranty, and we would greatly appreciate the opportunity to follow up with you and address your concerns. At your earliest convenience, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Rated 1 out of 5 stars

    Had to return it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be fair the information did say it may not be compatible with all systems and mine appeared to be one of those.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi Derek,

      Thank you for your review. The HS220 Smart WiFi Dimmer Light Switch is designed to provide convenient, smart automation to your home's lighting. As long as your existing wiring meets the requirements of the switch, and you are using dimmable bulbs, the HS220 should work great for you. If you're unsure about your home's wiring meeting the requirements, please feel free to email [email protected] and we will gladly follow up with you.

      Thank you,
      TP-Link Support tplink

  • Rated 1 out of 5 stars

    $ down the tube

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for 3 months. Luckily I saved the old switch or I’d have a dark kitchen.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. Your Kasa smart light switch comes with a 2-year warranty, and we would greatly appreciate the opportunity to follow up with you and address your concerns. At your earliest convenience, please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Rated 1 out of 5 stars

    Make sure you. Have the proper wiring

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    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were unable to install these in our 13 yr old home due it not having the correct wires.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi,

      Thank you for your review. The HS220 smart light switch requires two hot wires (Line & Load) and a a neutral wire for installation and operation. If your home's wiring does not meet this requirement, we suggest speaking with a licensed electrician to discuss what options are available to you.

      Our Support Team is always happy to answer any questions you might have about our products. Please feel free to email [email protected] and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Easy install very big

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This switch was easy to install provided the electrical box is big enough to accommodate the switch. Had to put it in a different room because my other box didn't have room to fit it. Setup was a breeze. Haven't tried it with an Amazon Alexia yet. I also have 3 Tp-link minis and an outdoor plug they too work flawlessy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was very simple as long as you have a basic understanding of household electrical. If not hire a professional. Only took about 15 minutes from unboxing to discovery in the Kasa app and Google Home. Now I just just say Hey Google turn of the ..... light when my kids leave the upstairs hall light on.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and looks nice. It’s easy to install if you are somewhat familiar with wires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product and an Excelkent Value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and set up on automation system.i highly recommend this product and even purchased more for my home after the initial purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. You need a neutral wire in your switch box for it to work. App connects without a problem.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    THIS IS NOT RATED FOR OUTDOOR USE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor rating because Best Buy has this rated for outdoor use. That is incorrect. TP-Link's website states strictly for indoor use.

    I would recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hello,

      Thank you for your review. We hear your concerns - the HS220 is designed for indoor use and we apologize for any confusion. We are working to ensure the specification information is updated to reflect this characteristic.

      Our support team is always happy to answer any questions you might have about our products. Please reach out to our free support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Support tplink